The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Grange group practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 September 2023
Got great service eventually but it was extremely difficult navigating Patches. NHS app was ok. Gone are the days of simply ringing!!
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear patient Thank you for taking the time to leave a review. I'm sorry that you had issues using the Patchs software to submit an online request. Our team will be more than happy to help you with this - we can offer a tutorial if you come to reception and ask. We do still accept requests for appointments, but we are keen for our patients to embrace new digital and online technology to help access the Practice. Kind regards DS
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Review titled Disappointing
Rated 3 stars out of 5
by Diane Walton - Posted on 20 September 2023
1 of my samples was misplaced//lost or not usable. Had I not looked at my nhs app I would not of known because nobody rang or messaged to tell me so I rang the doctors to confirm it and to arrange to get another picked up to which my mother picked up for me, my mother later told me that she was asked by the receptionist if I had a blood pressure kit at home and if I was checking my blood pressure, if there is a problem with my blood pressure why am I not being informed.
Visited September 2023
Review titled The Grange Medical Practice
Replied on 26 October 2023
Dear Diane I'm sorry to hear your were disappointed with your recent experience and that your recent sample was unusable. This can be for a number of reasons and our team would always inform patients if this is the case. Our typical process is for our team to inform patients within 24 hours of the result/update about the test being received. I'm sorry if this didnt happen this time, but please do let us know if this happens again - simply call us or come to reception and we'll be happy to help. Kind regards DS
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Review titled Great experience
Rated 5 stars out of 5
by Andrew Storey - Posted on 21 September 2023
Went I 5 minutes early and was put at ease by the doctor who listened to me and explained things in a manner that I could understand it was a very good experience
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear Andrew Thank you for taking the time to leave such a positive review and brilliant 5-star rating. I'm pleased the doctor was able to make you feel at ease and explained things in a way that was easy to understand. Kind regards DS
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 02 January 2024
Good nurses and doctors delays sometimes, but you get seen to, pharmacy is not effective ,meds got delayed a lot, I miss them when not come on time
Visited September 2023
Review titled The Grange Medical Practice
Replied on 03 January 2024
Dear patient Thanks for leaving a review. Your feedback is welcome and I will certainly take on your comments about the Pharmacy team and explore possible improvements to the team. Kind regards DS
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Review titled Reception staff are excellent
Rated 4 stars out of 5
by Anonymous - Posted on 12 September 2023
I've not seen any of the doctors in recent months so can't comment on them but the nurses are very pleasant and the reception staff are, without exception, excellent: friendly and helpful.
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear patient Thank you for taking the time to leave a review and let us know ho helpful the nurses and receptionists are at the surgery. Kind regards DS
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Review titled Professional care
Rated 5 stars out of 5
by DeanF - Posted on 03 October 2023
Invited for a flu jab & a routine blood pressure check, I was able to combine both in a single visit. I mentioned that I hadn't had a cholesterol check for some time and it had been high in the past, so the person checked my records & booked me in for a "full bloods" check. Both sessions gave me confidence I was being dealt with by experienced health professionals and were completed quickly and painlessly.
Visited September 2023
Review titled The Grange Medical Practice
Replied on 26 October 2023
Dear DeanF Thank you for leaving a review and outstanding 5-star rating. It's great to receive feedback about our blood test service. This is a really popular and important service and we've worked hard to reduce waiting times for blood tests at the surgery. We have also shared this great access with our neighbouring practices and their patients are able to book into our service. I will share your feedback with our team and I'm sure they will be delighted to receive your comments. Kind regards DS
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Review titled Responsive Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2023
I messaged the practice about symptoms I was experiencing on Monday evening and I had a reply on Tuesday morning. This was followed by a phone call on Tuesday afternoon and shortly after speaking to my GP had a prescription issued to my local pharmacy the same day. Excellent, quick advice and service. Thank You!
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear patient Thank you for taking the time to leave a review and oustanding 5-star rating abour our GP Practice. It's great to hear you were consulted quickly and medication was made available the same day. Kind regards DS
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2023
Had few tests, really appreciate the help given and feedback. Quick telephone responses. Pleasant reception staff.
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear patient Thank you for this review and amazing 5-star rating. I'm pleased you are happy with the quick telephone response - it is something we've worked hard on since 2022 and we now aim to answer 95% of calls first time, within 3 minutes. Kind regards DS
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Review titled Good practice
Rated 4 stars out of 5
by Stephens Carol - Posted on 19 September 2023
I had to send message to get doctor to expailn what had happened to me few weeks a go as hospital didn’t I was a bit upset that I had to send email but sorted now Just waiting for Phisio now to help with my walking
Visited September 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear Stephens Carol Thanks for letting us know about your recent experience at The Practice. I hope you have the support you need and are on the mend. Kind regards DS
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Review titled It's All Good
Rated 4 stars out of 5
by Daz Allison - Posted on 05 September 2023
I visited Practice, I was treated with respect and felt valued. The nurse taking my bloods struggled to find a vein but advised to visit another next door and I was swiftly dealt with. All in all a good experience every time I visit.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear Daz Thank you for taking the time to tell us about your recent experience. I'm pleased to know you were happy with the nurse's treatment and care provided for you. Kind regards DS