The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Grange Medical Practice.
Reviews
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Review titled Slooooow
Rated 2 stars out of 5
by Anonymous - Posted on 05 June 2024
When I signed up to the surgery I was taken off all my meds to have a mental health assessment. That was 10 month ago I am still waiting for the assessment and struggle to keep going day to day
Visited August 2023
Review titled The Grange Medical Practice
Replied on 17 July 2024
Dear patient I'm sorry to hear about your issues with the Practice. I would be more than happy to have these resolved, but would need more information. Please contact the surgery directly to speak to a member of management, and we'll be happy to help. Kind regards DS
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Review titled Fast response
Rated 5 stars out of 5
by Margaret Redfearn - Posted on 15 August 2023
I contacted the practice via patches, it took a couple of attempts because I didn't realise I had to fill out all the pages. I filled the first page saying what was matter then thought I just submitted it. So I would say if you don't get confirmation that the practice has received you request try again. However when I got it right I got a really fast response and an appointment for a face to face with a clinician. Thanks
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Margaret Thanks for taking the time to leave this brilliant review and 5-star rating. It's great to hear about your experience with our new online appointment request service, Patchs, and I hope you will encourage others to give this a try. Kind regards DS
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Review titled Great practice great staff
Rated 5 stars out of 5
by Roy - Posted on 22 August 2023
After having a bad reputation how they have changed. Always answers the phone quickly, efficiently and helpful in the way they assist you to get the attention you need. Well done the Grange keep it up
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Roy Thank you for taking the time to leave a review and summarise how much the practice has improved over the past few years. We are delighted with our telephone call waiting times and our ability to get patients seen quickly. Kind regards DS
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Review titled Great practice and helpful
Rated 5 stars out of 5
by Hilda - Posted on 15 August 2023
I was given timely assistance when I needed help . The doctor assessed me over the phone and offered me the appropriate medical advice.I didn’t have to travel physically to the GP surgery.This saved me time and I was able to get treatment from the comfort of my home.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Hilda Thank you for this excellent 5-star rating and insightful review. I'm pleased you were impressed with the telephone appointment service and that you were able to receive care, advice and reassurance in the comfort of your own home. Kind regards DS
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Review titled Fast referal
Rated 4 stars out of 5
by Maria Morgan - Posted on 12 September 2023
Having some issues with carpel tunnel referred after unsuccessful steriod injection.. Dr was very helpful and informative.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear Maria Thank you for taking the time to leave a review and great 4-star rating. I'm pleased you were referred for issues with your carpel tunnel and that the doctor was helpful. Kind regards DS
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Review titled Very Efficient
Rated 4 stars out of 5
by Julian Sharpe - Posted on 06 September 2023
From my initially realising that something might be amiss, I was quickly given an appointment with a practitioner who very quickly realised that there was a possible skin cancer. She very quickly arranged an appointment with the Dermatology people in Caldedale. The practitioner there agreed the initial diagnosis and arranged for me to come and see her the next day. The offending 'beasty' was removed. I believe they think it has all been removed. The stitches were removed by a practitioner at Grange Group the other day. Great service all round.... many thanks.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear Julian Thank you for telling us about your recent experience of the Practice. I'm pleased to learn that you were referred for specialist assessment quickly and recieved good follow up care from The Grange. Kind regards DS
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Review titled Routine testing
Rated 3 stars out of 5
by james pardon - Posted on 15 August 2023
Was requested to attend for blood test and ECG, all went well, appointment on time, professional service
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear James Thanks for leaving this review and providing some insight about your recent appointment at the Practice. Please feel free to suggest how we can improve things next time you leave a review. Kind regards DS
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Review titled Could do better
Rated 3 stars out of 5
by Anonymous - Posted on 05 September 2023
Took all day to get a response and was not informed when a replacement prescription was issued, if I hadn’t got the nhs app to check I would not have known
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear patient Thank you for taking the time to leave a review. I'm sorry you were not informed that your prescription was issued. We would typically ask our patients to make contact with their nominated pharmacy around 48 hours after their request to us, and should not hope there are any issues in collecting medication. I will feed this back to our Pharmacist colleagues, so they can review their processes. I hope this will improve your experience in future. Kind regards DS
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Review titled Kind professional experience
Rated 4 stars out of 5
by Maria - Posted on 15 August 2023
From booking my appointment to seeing a new female G P my experience was one of efficiency and kindness .
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Maria Thank you for taking the time to leave such a positive review. We have recently recruited two female GPs to complement our large team of GPs and Advanced Clinical Practitioners (ACPs). Kind regards DS
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Review titled Good all round support
Rated 5 stars out of 5
by Geraldine moriarty - Posted on 15 August 2023
Home visit for mum to check all us ok and we have everything we need. Took the time to see mum in person and had some interaction with her. Arranged repeat bloods. Medication requests responded to quickly and reception staff polite and responsive
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Geraldine Thank you for taking the time to leave a review and brilliant 5-star rating. I'm pleased to know our clinicians were able to carry out a home visit to treat you with dignity and care. Kind regards DS