The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Polite & Caring
Rated 5 stars out of 5
by Amjid Parvaz - Posted on 25 July 2023
Had a telephone appointment with the practice. The person who I spoke to was very informative and answered all my questions in a none patronising manner.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear Amjid Thank you for the review and excellent 5 star rating. I'm pleased to know our team were able to give you the information you needed. Kind regards DS
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Review titled mystified
Rated 3 stars out of 5
by Sandra Taylor - Posted on 25 July 2023
Requested medication on 11th. Pharmacy recieved 1 item on 13th. Went to surgery to enquire. Told unknown why only 1. Assured they'd be there tomorrow. Not there by dinner so rang again as my heart med was now finished. assued again they would be there. 2 more visits and no script. Saturday still nothing in hub so my son became panicked and rang 111 and learned of the emergancy prescription service. Recieved 7 Bisoprolol tablets, got a phone call on 17th from diabeties nurse enquireing why I had an appointment on 18th and informed her that I had no idea as the practice had made it for me. she cancelled it but when told of my prescription trouble she assured me she'd sort it out. Recieved my meds on 18th. Never had this trouble before and am mystified as to why I've encounted it now.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear Sandra Thank you for letting us know about your recent experience of the Practice. This is most certainly not the type of experience I would expect for our patients and I have asked a colleague to call you and discuss this. I would be happy to investigate the matter fully and look at how we can stop this from happening in future. Kind regards DS
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Review titled Good service
Rated 4 stars out of 5
by Andy - Posted on 25 July 2023
Easy to get an appointment, keep to schedules and follow up on action/results. Phone gets answered or at least you know where you are in the queue.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear Andy Thank you for leaving your review and 4-star rating. It's nice to hear that you found it easy to get an appointment and that you were seen on time. I'm pleased you like the call queue feature and knowing where you are in the queue. Kind regards DS
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Review titled It's doing better than it was
Rated 3 stars out of 5
by Anonymous - Posted on 18 July 2023
I was over half an hour late in and know one mentioned anything to me I had to go upto the desk to ask when I will be seen. On entering the doctors room he introduced himself and repeated my name. Asked what the issue was and how long I had been experiencing my problem. He took my blood pressure and look into back on my eyes. Did numerous tests with me and agreed he would need to send me for an MRI. So all in all it went well. He said we will discuss anything further after seeing results.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear patient Thank you for taking the time to let us know about your recent experience. I'm sorry to hear that the doctor was running late for your appointment. We do try to avoid this where we can, however medical emergencies and other urgent problems can cause significant disruption. I'm glad to know you were overall satisfied with the consultation and treatment plan. Kind regards DS
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Review titled Problem, what problem?
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Always sort out any queries or confusion and carry out all appointments efficiently. Very patient people. Thank you.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear patient Thank you for leaving a review and outstanding 5-star rating. I'm delighted to hear you are happy with the service. Kind regards DS
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Review titled Excellent Service
Rated 5 stars out of 5
by Olushola Olaleye - Posted on 15 August 2023
I recently moved my family records to Grange Practice and its been a wonderful experience for us. From the courteous reception, to priviledge of self check-in, and the empathetic/friendly GPs. Before moving our files, I had a very negative view of GPs but I must say, Grange is doing well and they are highly recommended!
Visited July 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Olushola Thanks for leaving this helpful review and insight into your recent visit to the Practice. I'm delighted you have rated us as a 5-star service and that you would highly recommend us. Kind regards DS
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Review titled First rate service
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
Excellent service and communication from the surgery. Everything was done on time. All calls were done in a professional manner. Excellent service
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear patient Thank you for taking the time to leave a review and outstanding 5-star rating. It's wonderful to know you rate our service as "excellent" Kind regards DS
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Review titled Satisfied
Rated 3 stars out of 5
by james pardon - Posted on 18 July 2023
Called in to give blood pressure test, appointment on time professional but friendly . The practice was clean and organized
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear James Thank you for letting us know what you think about the service. Your feedback is really helpful in telling us what is working well, and where we can improve. Kind regards DS
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Review titled New perspectives
Rated 1 star out of 5
by MR GILES A D GRIFFITH - Posted on 11 July 2023
The doctor was able to improve my diagnosis of my condition by offering a new perspective. Much to my delight it appears my health complaint was not serious as I previously believed.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 03 August 2023
Dear Giles Thank you for taking the time to leave a review. I wonder if you have mistakenly rated us 1-star, as your review seems to be overall positive. I hope this can be corrected by the NHS reviews team, as we are working hard to improve our overall rating. Kind regards DS
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Review titled The Pra tice is excellent.
Rated 5 stars out of 5
by Philip Turpin - Posted on 16 August 2023
I have been a oatient at The Grange for nearly 35 years as my wife as also.I recently had an ear problem that was very professionally, sorted by the Grange.The staff,from the Doctors,to the nursing staff,and receptionist sare,and have always been fantastic to my wife,myself and my family.We will forever be in your debt.Thank you.
Visited July 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Philip Thank you for this amazing 5-star rating and insightful review. We are honoured to have provided care for you over the last 35 years and we're here for you in the years to come. Kind regards DS