The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Grange Medical Practice.
Reviews
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Review titled Much improved practice
Rated 5 stars out of 5
by Phil G - Posted on 15 May 2023
Over the last few months I have found communication with the practice so much easier and I have been pleased with the level of communication with all staff, from reception to treatment. For a long time I felt that contact with the practice was not easy but there has been a definite positive change recently.
Visited May 2023
Review titled The Grange Medical Practice
Replied on 18 May 2023
Dear Phil Thank you for leaving this review and 5-star rating. It's really positive to hear that you have noticed an improvement in our ability to communicate with patients. We will continue to listen to patient feedback and suggestions and make changes to continually improve the patient experience. Kind regards DS
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Review titled Reliable practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
Very good experience since moving to this practice probably coming up to a decade ago. Some of my extended family are also registered at this particular practice.
Visited May 2023
Review titled The Grange Medical Practice
Replied on 21 June 2023
Dear patient Thank you for leaving a review and outstanding 5-star rating. I'm pleased you are happy with your experiences of the practice. Kind regards DS
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Review titled Ok practice
Rated 3 stars out of 5
by Hollyander Taylor - Posted on 09 May 2023
Getting an appointment is impossible these days, only time i seem to get anywhere is when i use the patches website
Visited May 2023
Review titled The Grange Medical Practice
Replied on 18 May 2023
Dear Hollyander Thanks for leaving feedback about your recent experience. It sounds like you have had some issues getting an appointment. I'm glad you have been able to use the patchs online consultation tool. This has been introduced across Yorkshire (and beyond) to help improve access for patients. Kind regards DS
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Review titled Good, helpful practice.
Rated 5 stars out of 5
by Andrew Wright - Posted on 17 May 2023
I've been a patient with The Grange for over 5 years, and have found them to be reliable, helpful and extremely efficient dealing with my queries. Appointment times and dates are always arranged at my convenience, and I've found the staff to be polite and courteous whenever I evdealt with the hem.
Visited May 2023
Review titled The Grange Medical Practice
Replied on 18 May 2023
Dear Andrew Thank you for taking the time to leave a review and 5-star rating. It's wonderful to hear that you have found out service to be consistanlty reliable and helpful. Kind regards DS
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Review titled Very responsive
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
I haven’t made an appointment with the GP yet but when I asked about fever medicine recently, I received timely response through text.
Visited May 2023
Review titled The Grange Medical Practice
Replied on 24 May 2023
Dear patient Thanks for taking the time to leave a review and 5-star rating. I suspect you submitted your request online using the new online consultation tool "Patchs" It's great to hear that you received a timely response to your request. Please get in touch whenever you need us. Kind regards DS
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Review titled Great practice
Rated 5 stars out of 5
by Katarzyna J Wlazinska - Posted on 09 May 2023
Always helpful. On-site blood sampling. Very professional doctors and nurses. Very nice gentleman and ladies at the reception will always help. Overall one of the better clinics in Huddersfield
Visited May 2023
Review titled The Grange Medical Practice
Replied on 18 May 2023
Dear Katarzyna Thanks for this 5-star review. We're here to help and I'm glad you find our staff to be helpful. It's nice to hear that you rate us as one of the better clinics in Huddersfield. Kind regards DS
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 May 2023
Was seen at the time of my appointment, nurse was excellent felt at ease and was dealt with courtesy and was informed of everything at all times
Visited May 2023
Review titled The Grange Medical Practice
Replied on 18 May 2023
Dear patient Thanks for leaving this review to let us know about your recent experience of the service. I'm sure our nurses will be delighted to receive this feedback. Kind regards DS
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Review titled Poor experience
Rated 4 stars out of 5
by Anonymous - Posted on 23 May 2023
Had to go 3 times to get a repeat prescription but each time they wrote the wrong amount down meaning I had to go in multiple times to fix the issue
Visited May 2023
Review titled The Grange Medical Practice
Replied on 24 May 2023
Dear patient Thank you for taking the time to leave a review and 4/5 rating. I appreciate it's not ideal that you had to contact us several times to receive the correct prescription. I would be more than happy to investigate the matter, but require you to call us and provide more information as I am unable to identify you from this review. Kind regards DS
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Review titled Pharmacy to the Rescue
Rated 3 stars out of 5
by Maria Lewis - Posted on 23 May 2023
I was asked to book an appointment for a blood pressure test or attend the surgery where I could use a BP machine in the waiting area. On arrival I was told the machine was broken. I then had to ask what else I could do. I was told the pharmacy next door would do it. The pharmacy were helpful & prompt & gave me the reading to take back to the surgery. The receptionist took the sheet & dismissed me. I had to ask if she knew who I was as there were no details, other than the BP reading, on the sheet. I gave her my name & my records were updated thanks to my own vigilance. The experience was disappointing. A broken machine & a pharmacist having to provide yet another service previously provided by primary care.
Visited May 2023
Review titled The Grange Medical Practice
Replied on 24 May 2023
Dear Maria Thank you for taking the time to leave a review. Unfortunately our self-service blood pressure machine is awaiting repair. I'm sorry to hear that you had to prompt our receptionist to add your details to the blood pressure paperwork. I will pass on this feedback to our reception team so this type of thing does not happen again. Please be aware that the wider NHS frequently reviews services and works to ensure access is optimised. This does increase patient access, but can mean the services are not provided in traditional GP settings. This helps to ensure appointments in GP surgeries are optimised for those who really need them and, for things like blood pressure checks, these can be done quite competently and without appointment in local pharmacies. Please be assured the Practice is still offering blood pressure checks. Kind regards DS
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2023
Very friendly and efficient service. I have been referred to the next stage (MSK service) which I never could achieve with my previous GP
Visited May 2023
Review titled The Grange Medical Practice
Replied on 21 June 2023
Dear patient Thanks for leaving a review and 5-star rating. I'm pleased to know you found our service to be quick and effective. Kind regards DS