The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
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Review titled Not joined up
Rated 2 stars out of 5
by Anonymous - Posted on 14 February 2024
I had a 24 hr BP done at end of October. I have rang hospital where it was done plus gp with no results so far! Hospital said I would receive a letter. GP rang me but doesn’t know anything yet.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Great surgery
Rated 5 stars out of 5
by Zahra King - Posted on 14 February 2024
The GP i saw was very thorough & lovely ,she had time & listened . Also the Antibiotics she prescribed she warned me to stop my Statins whilst on then ,now i've had the same Antibiotics from a previous who never warned me at all ,so i continued to take them ,even the Pharmacist told me to stop them as it can be extremely fatal !
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good surgery
Rated 4 stars out of 5
by Joy Hargrave - Posted on 22 February 2024
Was able to see gp face to face and discuss treatment without being rushed and within a reasonable waiting time and gp able to make further appointments with me without having to see a different doctor which made me feel more confident about my health
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Poorly average
Rated 3 stars out of 5
by Anonymous - Posted on 24 February 2024
Expecting a telephone call. None received because wrong number used. Explained often that my mobile would be used at all times because my mobile is linked to my hearing aids
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you. Unfortunately I am not able to make contact as your feedback is anonymous.
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Review titled TLC
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
For several medical reasons, I required very gentle care for my routine smear test. I was very anxious and received thoughtful, sympathetic and patient nursing care for a pain free experience. Thank you.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2024
Overall the time I was in the practice was quick and efficient, surprisingly running on time, although I would expect that from a nurse appointment. The only downside is the lack of available parking outside the clinic, there is a lot of parking, but it is always full.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Quick response to my issue
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
E consult of my query re prescription was dealt with quickly. A little bit of confusion as was offered an appointment and a telephone consultation but that was easily sorted by telephone call to reception
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures. We are please you see the benefits of us introducing the eConsult system.
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Review titled Nice Practice
Rated 4 stars out of 5
by Georgina Spence - Posted on 27 February 2024
Visited yesterday had to wait quite awhile as the doctor was running 30 mins late but she was a very nice doctor, yes liked her very much. Didn’t mind the wait could be me next time who needs more time.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Swift and very helpful
Rated 5 stars out of 5
by Peter - Posted on 27 February 2024
Great physio with clear explanations, and good humoured approach. Everything made sense and I have a clear way forward. Thank you!
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Appointment Review
Rated 5 stars out of 5
by Olga - Posted on 17 February 2024
The doctor who looked after me was professional, kind and understanding - she has always been considerate and a very good listener, with good advice. The receptionists, although always busy, at both practices, they always are kind and friendly to the patients.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.