The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
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Review titled Great attitude
Rated 5 stars out of 5
by Alexis - Posted on 02 February 2024
The Doctor I saw was extremely helpful and very friendly. She answered all of my questions and was very thorough and detailed.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great appointment
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 10 February 2024
The doctor I saw yesterday was patient, empathetic, and professional. She gave me the impression that she was not in a hurry and made the appointment successful for me.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Great Practice
Rated 5 stars out of 5
by Vanessa Brookfield - Posted on 01 March 2024
The doctor I saw was quick, efficient, friendly and polite. The waiting room was empty and tidy. The turn around on my e-consult was incredibly fast I was very impressed, booking was easy and calling to rebook was unproblematic again staff were polite and friendly.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Quick response
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2024
I received a phone call to be offered an appointment 15 minutes after my online request. I was seen same day which is amazing. Also trying to get someone on the phone doesn't take more than 5 minutes
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know. We are please you see the benefits of us introducing the eConsult system.
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Review titled Good doctor
Rated 4 stars out of 5
by Pauline Shilston - Posted on 29 February 2024
I'm thankful for the help I have received.the Dr was easy to talk too and understand my problem she was very helpful and listened to me ,her kindness reassured me and helped me to overcome my embarrassment at the sensitiveness of my condition.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 14 March 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 09 February 2024
.y recent experience was very good. It was a nice, relaxed encounter and I felt understood and respected. A problem I've had for a long time was diagnosed an clear guidelines given as to self manage.ent.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We are glad you feel you had a positive experience and understood about your condition.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 February 2024
Very thorough and attentive experience. The team are continuing to investigate to find causes of symptoms. I’m feeling confident that I am receiving the best care possible.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 21 March 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures. We are happy to hear you are satisfied with your most recent appointment.
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Review titled Excellent service
Rated 5 stars out of 5
by Peter Brown - Posted on 06 February 2024
Arrived early and was seen immediately . Very efficient and totally painless blood test taken by the nurse, who also told me about the new appointments only service for blood tests at the St Albans hospital. I had thought it was still a walk in service there, so this was very usefull.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
I felt the doctor really cared and arranged all tests to ensure everything was covered. I had been taken ill on holiday and came just to ensure that the infection was cleared.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
I received very sympathetic and kind care. I was made sure to feel relaxed and comfort was provided instantly when needed. All appropriate information was given and any questions or concerns were addressed. Both doctor and nurse were excellent. would highly recommend this surgery.
Visited February 2024
Review titled The Lodge Health Partnership
Replied on 23 February 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.