The Village Surgery
113 East Barnet Road, Barnet, Hertfordshire, EN4 8RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and helpful practice
Rated 5 stars out of 5
by Eva Hadjidemetri - Posted on 10 January 2024
I am very impressed with the help of the reception staff. Very helpful and professional. They do go above and beyond to help the patients. The doctors are very knowledgeable and professional. Even when you slug down and don’t follow their instructions, they will find the kind way of getting you on the track. Thank you ☺️
Visited January 2024
Review titled The Village Surgery
Replied on 18 January 2024
Dear Eva, Thank you so much for your kind and positive review. We do our best to help our patients and its good to know it works. Lynn Armstrong Practice Manager
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Review titled Fantastic practise
Rated 5 stars out of 5
by Shahnaz Laloui - Posted on 02 December 2023
This was first visit at this surgery as a new paitient, since Covid with my previous surgery I haven’t been able to see a doctor, they was a reason and you count not even get through no matter what time t you called. My sister recommended this surgery as she is registered with them. Great friendly staffs, very efficient , I saw a doctor , and sorted my issue out and I can’t thank them enough .
Visited December 2023
Review titled The Village Surgery
Replied on 06 December 2023
Dear Shahnaz, Thank you so much for your kind and sincere feedback. We are glad to hear you are happy with our surgery, we do try our best to please and accommodate everyone. Lynn Armstrong Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
Staff go above and beyond to help you with chasing referrals and test results. The surgery is easy to get hold of compared to many other local surgeries and the staff take the time to get to know you as a person..not just a number on the appointments list.
Visited December 2023
Review titled The Village Surgery
Replied on 18 January 2024
Dear patient, Thank you so much for your kind words. We are a small practice and do our best to help patients and make them feel that we do care. I will feed your comments back to the team. Lynn Armstrong Practice Manager
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Megan - Posted on 13 November 2023
I have only just moved to the Practice so this was my first experience communicating with them. I needed a rapid prescription and despite not having any appointments available I was able to complete a form online and within a few hours the doctor had responded and sent the prescription to my local pharmacy. They followed this up with a well-being text (late in the evening) to ask whether I would like them to refer me for a flu vaccination and other relevant checks. Equally, the receptionist who I spoke to was charming and helpful. Thank you very much.
Visited November 2023
Review titled The Village Surgery
Replied on 14 November 2023
Dear Megan, Thank you so much for your kind review. we always strive to do our best for our patients so it means a lot when we get positive feedback. I will pass your comments to all the team. Lynn Armstrong Practice Manager
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Review titled Fantastic online referral practice
Rated 5 stars out of 5
by Matthew Royle - Posted on 24 November 2023
Filled out online form. I was phoned back later the same day and offered an appointment for the next day. Really simple and efficient process. Dr appointment itself was on time and efficient. Very good Dr patient manner. Clear and concise recommendations. Thank you
Visited November 2023
Review titled The Village Surgery
Replied on 27 November 2023
Dear Matthew, Thank you so much for your positive feedback. We are glad that our online econsultation service worked well for you. Kind regards, Lynn Armstrong Practice Manager
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Review titled Excellent staff
Rated 5 stars out of 5
by Gina Steels - Posted on 18 September 2023
Staff were amazing at helping me get the equipment and information I needed for managing my disabetes, mobility and severe epilepsy. Always polite, friendly, respectful and approachable.
Visited September 2023
Review titled The Village Surgery
Replied on 20 September 2023
Dear Gina, Thank you so much for your lovely kind review. I will feed your comments back to the whole team. With kindest regards, Lynn Armstrong Practice Manager
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Review titled Credit where credit is due
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I’ve been a patient here for 45 years now & although Covid admittedly really messed up appointment times etc, I can honestly say that today I had the fastest, most efficient service from the receptionist & Dr that I can remember. Thank you & keep it up!
Visited June 2023
Review titled The Village Surgery
Replied on 05 June 2023
Dear Patient, Thank you so much for your positive review. We try our best at all times. Keep well, Lynn Armstrong Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
I felt utterly ‘cared for’: all the staff at the practice are pleasant whilst also being extremely professional.
Visited April 2023
Review titled The Village Surgery
Replied on 05 June 2023
Thank you so much for your kind words. We do care for our patients so this means a lot when our patients feel cared for. Keep well, Lynn Armstrong Practice Manager
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Review titled Fabulous staff and service
Rated 5 stars out of 5
by Mia D - Posted on 11 April 2023
Thank you so much Dr s. c for seeing me so quickly and for your kindness and excellent bedside manor ;-) it really is so greatly appreciated, thank you. I would also like to thank the all of receptionists particularly k and m, you are all so lovely i,e you show kindness and compassion and are extremely efficient - Thank you all
Visited April 2023
Review titled The Village Surgery
Replied on 12 April 2023
Dear Mia, Thank you for your kind words. We really appreciate a positive review of our surgery and I will feed this back to the team. Many thanks, Lynn Armstrong Practice Manager
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Review titled Great efficiency and friendly staff. Fabulous Doctors.
Rated 5 stars out of 5
by Andrea - Posted on 13 April 2023
A very caring team. Always answer the phone in good time and available for help. Doctors care is always kind and considerate. Overall a very caring practice.
Visited April 2023
Review titled The Village Surgery
Replied on 17 April 2023
Dear Andrea, Thank you for your kind review. It means such a lot when we receive positive feedback. I will let the team know. Many thanks, Lynn Armstrong Practice Manager