The Willows Practice
Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Linda - Posted on 24 May 2023
I have had an outstanding service with this practice. So many Nhs services are under enormous pressure. This practice has gone above & beyond. A good GP equals peace of mind. I'm just remembering to say thank you & be grateful where credit is due.
Visited May 2023
Review titled The Willows Practice
Replied on 16 June 2023
Dear Linda, Thank you for your kind words and showing appreciation. We are very pleased to hear that you experienced outstanding service. Here at the Willow Practice we do strive for the best and put our patients first. Kind Regards Shabnam Khawaja Business Manager
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Review titled A very caring practice
Rated 5 stars out of 5
by Cyndy Lessing - Posted on 22 May 2023
I am very happy with the caring service received at The Willows. The drs and staff are determined to make the practice even better.
Visited May 2023
Review titled The Willows Practice
Replied on 16 June 2023
Dear Cyndy, Thank you for your kind words and showing appreciation. Yes we are all determined to do the best for our patients at all times. Kind Regards Shabnam Khawaja Business Manager
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Review titled Great Dr
Rated 5 stars out of 5
by Jack lessing - Posted on 18 April 2023
The Dr was kind, considerate and very knowledgeable she helped me so much. Arranged medication and further consultation with hospital. Asked me to come back after next course of antibiotics.
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Jack. Thank you for taking the time to write a review. I am glad you are feeling confident and reassured. I will certainly pass on your comments to the doctor concerned. Once again, thank you
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Review titled Excellent service and staff
Rated 5 stars out of 5
by Sana - Posted on 26 April 2023
I highly recommend Willows Medical Center. The environment is friendly, the reception staff is helpful, and the overall quality of health and well-being delivery is excellent. The cleanliness is exceptional, and everything about the center exudes professionalism and care for patients.
Visited April 2023
Review titled The Willows Practice
Replied on 04 May 2023
Dear Sana. Thank you very much for your review. All our staff and doctors will be so happy to know that they are appreciated.
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Review titled Very caring and helpful
Rated 4 stars out of 5
by Jackie - Posted on 18 April 2023
I’ve had interactions with two GP Partners in the past week and one of the receptionists. They were all very kind, caring and eager to help.
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Jackie. Thank you for your support and kind review. All the staff try to provide a good service so it is lovely to hear positive comments from the patients. Thank you once again
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
Very helpful service. I was given the right advice and care with all my queries and issues I have been referred for a blood test by next week which was very helpful as i was really concerned
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Patient. It's good to know we are appreciated and even better to hear we have eased your concerns. Thank you for taking the time to write this review
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Review titled Amazing practice
Rated 5 stars out of 5
by Lisa Landsberg - Posted on 12 April 2023
So so happy with the doctors at this surgery , they go above and beyond, had a appointment this morning and this doctor was so attentive and reassure me, that would never change my surgery!
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Lisa. Thank you for this review and I will certainly pass on your gratitude to the doctor concerned. Once again, thank you
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Review titled Great service
Rated 5 stars out of 5
by Rechel Aranas - Posted on 04 April 2023
Called in to get an appointment and was booked in the next day. I was seen by a lovely doctor who answered my questions patiently and professionally. Also, thank you to the ladies at reception for being so lovely and smiley. Great service overall from the practice.
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Rechel. Thank you for taking the time to write this review. It is much appreciated and the staff are very grateful to you. I will pass on your gratitude to everyone.
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Review titled Great practice & Great Dr
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
Always able to help when my little one was unwell & had skin problem. Dr was fantastic, very reassuring with my test result and referred me for all the necessary scan. Informed and called straight away to update with my condition and result. Thank you so much for being so helpful. And the receptionists had been so kind helping my little one to see dr.
Visited April 2023
Review titled The Willows Practice
Replied on 02 May 2023
Dear Patient. It is so nice to receive positive comments. It's a very difficult and demanding job on reception with little thanks sometimes, so its very refreshing to hear we are doing a good job. I also glad to hear you were very happy with your consultation. Thank you once again
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Review titled Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
I saw a lovely doctor today, Kind, Caring and efficient, I highly recommend her. I was also seen on time.
Visited April 2023
Review titled The Willows Practice
Replied on 04 May 2023
Dear Patient. Thank you for making the effort to leave a review and thank you for passing on your positive comments. It is much appreciated