Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great doctor
Rated 4 stars out of 5
by Lorraine Walker - Posted on 16 May 2024
I had to wait a little while which is to be expected however when I met the doctor at the Forest send site I was very impressed! She went out of her way to make me feel comfortable and able to open up about my current ailments. I had a thorough examination with follow up reviews and tests.
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Mrs Walker, Thank you for leaving us your review. I will ensure your comments are passed on to the GP you saw. Kind Regards, Vine Medical Group
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Review titled Superb customer service.
Rated 5 stars out of 5
by Dave Inwood - Posted on 31 May 2024
I foolishly got the date wrong on my appt. Rather than just sending me away the whole staff went above and beyond to help get me sorted. Absolutely superb. Massive thanks to the team at Stakes Lodge.
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Mr Inwood. Thank you for leaving us your review. We will pass your comment onto the staff you spoke to. Kind Regards, Vine Medical Group
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Review titled Good experience
Rated 4 stars out of 5
by Ray - Posted on 25 May 2024
I was called for my regular diabetes blood Gloucester test. I was able to book time that suited me within a reasonable timescale. The appointment was on time and blood was taken without any pain by a very nice nurse.
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Ray, It's good to hear that your blood test was painless. Thank you for leaving us your comment. Kind Regards, Vine Medical Group
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Review titled Very friendly staff
Rated 4 stars out of 5
by Stuart Moore - Posted on 10 May 2024
This visit was my second blood test in a matter of weeks and the staff, from the receptionist to the nurse were just amazing. I know people moan about the surgery but I left in a much better mood than I went in. The nurse that took my blood was diligent really friendly and helpful, even enquiring about a completely unrelated medical matter. Waiting time was negligible I was out within minutes. Thank you all
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Mr Moore, Thank you for leaving us such a lovely comment. We will ensure your comment is passed on to the nurse you saw. Kind Regards, Vine Medical Group
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Review titled Very good , confident staff
Rated 4 stars out of 5
by BEATA. Byczyk - Posted on 11 May 2024
The nurse was very confident, very good attitude, and polite, able to answer my questions, understand my condition and listening but my appointment was a little late
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Ms Byczyk, Thank you for taking the time to leave us your review. Kind Regards, Vine Medical Group
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Review titled Good appointment
Rated 4 stars out of 5
by Barbara George - Posted on 26 May 2024
The HCA was professional and I was glad to have my BP taken with a manual sphygmomanometer to give a more accurate reading
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Mrs George, Thank you for taking the time to leave us your review. I will pass your comment on to the HCA you saw. Kind Regards, Vine Medical Group
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Review titled Good Practice
Rated 3 stars out of 5
by Anonymous - Posted on 12 May 2024
My experience with my GP pratice was very smooth. The reception staff are nothing but polite and welcoming and the GP herself was brilliant.
Visited May 2024
Review titled Vine Medical Group
Replied on 20 May 2024
Dear Anonymous, Thank you for leaving us your review. We will pass it back to the GP and Reception teams. Kind Regards, Vine Medical Group
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Review titled Great nurse
Rated 3 stars out of 5
by Anonymous - Posted on 17 May 2024
Excellent service again My HCA was good and kind Thank you for your kindness I have a major needle phobia.
Visited May 2024
Review titled Vine Medical Group
Replied on 20 May 2024
Dear Anonymous, Thank you for leaving us your comment. I will pass it on to the HCA team. Kind Regards, Vine Medical Group
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Review titled Lovely staff
Rated 4 stars out of 5
by Anonymous - Posted on 29 May 2024
Nurse was lovely - waited 30 minutes but I guess that is standard - 2 nd shingles dose has knocked me sideways - feel terrible
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Anonymous, We're sorry to hear that you are experiencing side effects from your shingles vaccination. We hope you feel better soon. Kind Regards, Vine Medical Group
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Review titled Gods competent service
Rated 4 stars out of 5
by Anonymous - Posted on 22 May 2024
Very pleased with the level of care provided. A very thorough examination of my issue took place by a doctor who demonstrated a caring and helpful approach. My criticism is not of the care provided but of the timeliness of appointment availability. I appreciate that 1000’s of patients across the country are faced with similarly lengthy waiting times to see health care professionals. After seeking treatment at an urgent care facility and getting an appointment to see an healthcare specialist I had to wait over a week to see an actual doctor. Are there too few doctors available? Too many patients? It seems like the triage process struggles to cope with patients needs. I really hope the next government prioritises public spending for the NHS because it’s long overdue
Visited May 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Anonymous, Thank you for leaving us your comment. Like you we also hope that the next government prioritises public spending on the NHS. We would love to be offer appointments in a more timely way, but due to capacity and demand we are currently unable to do that as often as we'd like. Kind Regards, Vine Medical Group