West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous experience
Rated 5 stars out of 5
by Julie West - Posted on 24 October 2024
I attended the dreaded smear appointment this morning. On arrival the surgery is clean, bright and welcoming. The check-in process is simple and I was called through to my appointment on time. The nurse, was lovely, immediately putting me at ease and explaining the whole procedure to me and offering me a locked door and a chaperone. The examination itself is what it is, but the nurse (not allowed to use her name in my review!) continued to chat to me throughout and it was soon over! I was given an explanation leaflet with the nurse’s details should I have any questions later or if I need to chase up my results. I was on my way within 10 minutes - perfect! Thank you ☺️
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Wonderful Nurse
Rated 5 stars out of 5
by Alexandra Goode - Posted on 15 October 2024
Practice nurse is extremely good at her job! She has a wonderful bedside manner. She was also on time, so I didn’t have to wait around for my appointment. The surgery itself was clean and tidy.
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly staff
Rated 5 stars out of 5
by C Clements - Posted on 21 October 2024
Kelly was warm and friendly. Answered all my questions woth a smile and came across very knowledgeable. Thank you Kelly.
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled The nurse was amazing
Rated 5 stars out of 5
by Monica & Michael (Elijah's par - Posted on 25 October 2024
Our little one had his jabs. Kelly was both professional and extremely warm. It put us at ease and made us feel we were in great hands and our little one was very well looked after. Great, friendly service from Kelly.
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely lady on reception
Rated 5 stars out of 5
by Alison Hudson - Posted on 03 October 2024
The lady on reception this afternoon is a credit to your surgery Friendly helpful prepared to go the extra mile even though she was not able to help me in the end she was really apologetic and friendly Thank you
Visited October 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Efficient process
Rated 4 stars out of 5
by Paul Tyldsley - Posted on 21 October 2024
Was attending for a pre-booked appointment. No delay so in promptly. The nurse I saw explained thoroughly why I was there and what checks I would be taking. Friendly and efficient.
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly nurse
Rated 5 stars out of 5
by Sarah Kemp - Posted on 25 October 2024
Great experience with nurse , she was friendly, reassuring and professional throughout my appointment. She was a credit to your practice
Visited October 2024
Review titled West Lodge Surgery
Replied on 01 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Fantastic GP practice
Rated 5 stars out of 5
by Frank Grace - Posted on 05 November 2024
I attended surgery and was seen by the practice nurse for a hormone therapy injection. The care I received was excellent.
Visited October 2024
Review titled West Lodge Surgery
Replied on 14 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
The doctor and nurse were extremely caring and compassionate today. I was well informed by Dr and given plenty of opportunities to ask questions. I felt at ease throughout the appointment. Excellent care, thank you.
Visited October 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Lovely nurse, excellent service
Rated 5 stars out of 5
by Emily - Posted on 09 October 2024
Thank you for being so kind and caring in all your interactions with me. Your approach to care is considerate, compassionate and professional. It is much appreciated.
Visited October 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence