West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about West Lodge Surgery.
Reviews
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Review titled Great practice and professional and helpful staff
Rated 5 stars out of 5
by Hassan Akhtar - Posted on 21 June 2024
Very friendly and professional. I didn’t even feel the needle poke when my blood was taken for tests. Great job 👏🏽 Thanks 🙏🏽
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Review of student nurses taking blood on 21st June 2024
Rated 5 stars out of 5
by Mrs D Walker - Posted on 21 June 2024
Very professional and friendly nurses. They explained what they were doing and why and made me feel very comfortable and valued as a patient
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team and the student nurses.
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Review titled phlebotomist
Rated 4 stars out of 5
by John Stewart Wainhouse - Posted on 07 June 2024
The nurses were friendly relaxing and efficient Unfortunately the practice is very hard to get an appointment at. Once there they never seem to be busy. It took 1 hour and 15 min to get through on the phone.
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Very friendly
Rated 5 stars out of 5
by Elsa Whittaker - Posted on 21 June 2024
Student nurses took my bloods and put me at ease after feeling nervous. They were so lovely friendly and professional. There is no doubt they will be an assets to the nhs
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team.
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Review titled Brilliant
Rated 5 stars out of 5
by Sarah Sharps - Posted on 07 June 2024
The two student nurses did a brilliant job taking my blood. Friendly and professional from start to finish
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Blood test
Rated 4 stars out of 5
by B Topp - Posted on 26 June 2024
The nurse who took my recent blood test was extremely professional and very personable. A credit to the NHS.
Visited June 2024
Review titled West Lodge Surgery
Replied on 09 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Annual blood Test
Rated 4 stars out of 5
by Anonymous - Posted on 05 June 2024
Despite having small veins and the nurse having difficulty obtaining the required phail of blood I would say the overall experience was handled with professionalism and care. Well done and thanks to all the nurses involved.
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great individual response
Rated 5 stars out of 5
by Chris Percy - Posted on 26 June 2024
I did have to wait 50 mins to get through however the lady was extremely professional, understood my problem and was very empathetic. She went above and beyond to support me and was particularly efficient in her manner. She is a credit to your organisation.
Visited June 2024
Review titled West Lodge Surgery
Replied on 09 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great practice
Rated 5 stars out of 5
by Christine higgins - Posted on 14 June 2024
I needed the nursing experience of the practice which was excellent the nurses were very efficient and my experience was made to be very good
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good practice
Rated 4 stars out of 5
by Susan Bolderston - Posted on 20 June 2024
I felt l was listened to and the Nurse understood how l was feeling. She told me some alternative treatments.She said she would seek advice from a GP. I have since had a message about what to do also l will get some follow-up information in due course.l am very happy with the outcome. Especially the quick response feel much better now, that there will be some improvement. Thankyou.
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.