Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2024
Very efficient flu vaccination service. Staff were friendly and polite and made it all a very easy process
Visited June 2024
Willow Bank Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Nicola Rodway - Posted on 26 June 2024
Extremely happy with my appointment today. The receptionist is very professional. The Doctor was brilliant very professional and explained everything very helpful and friendly. Thank you very much
Visited June 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Kristine Armia - Posted on 25 June 2024
Im very happy with the doctor. She’s very pleasant and friendly and the results of the medication its very good and it works well to me
Visited June 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
Great patient experience on this occasion. Appointment was on time and very helpful and detailed advice following recent blood test results.
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Professional, Caring Practice
Rated 5 stars out of 5
by Jenny Barker - Posted on 14 May 2024
I have visited the practice on Greenock st.multiple times now,and every time I have felt cared for and that my concerns and issues have been listened to and supported,along with the appropriate action.I visited today and again felt supported. I would highly recommend the practice,and the reception staff are also very professional and welcoming!!
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lionel Lee - Posted on 31 May 2024
Appointment was on time, dr showed concern and requested tests, clinic was clean and the staff were friendly
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Hot and time consuming
Rated 3 stars out of 5
by Anonymous - Posted on 28 November 2024
Took my 6 month for a check up at willow bank. Appointment was at 4:20 I arrived at 4:10 and was signed in by 4:13 the monitor said the appointments were running on time. I sat int eh waiting room for over an hour, we were finally called in at 5:20. My child was fed up and struggling to keep herself entertained. I had to feed her a bottle there, we didn't make it back home until gone 6, to which she fell asleep and ended up having her tea 2 and half hours late. Also whilst we were there it was sweltering hot both me and my daughter had bright red faces, she was hot to touch there was no air con on no windows open just the heating on which I put in my previous review the same description. It is a germ infested room multiplying in the heat. I also hate the phone system no matter what time you ring even if I call the second it turns to 8 I end up 30plus in the Q an by the time you get through there's no appointments. We only managed to get one as she was a baby as we were told they had ran out originally. I also had to phone twice as the first time when I eventually got to 1 someone answered then hung up.
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2024
Had appointment with health care to discuss blood results and lifestyle changes. They were very helpful and gave me some good advice. First time at this centre and would recommend.
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by T. Davis - Posted on 15 May 2024
I felt very comfortable and I was well informed .helpful and supportive. And helped with information I needed
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Nurse
Rated 5 stars out of 5
by Pat greener - Posted on 21 May 2024
The nurse I saw today she was brilliant and helpful too told me what to do with the problem I have and helped me sort it out and she is always pleasant and helpful every time I see her i couldn't ask for any more
Visited May 2024
Willow Bank Surgery has not yet replied.