Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great experience
Rated 5 stars out of 5
by Jessica - Posted on 01 May 2024
it was easy and explained quite well, it went well compared to friends experiences at different locations
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Pleasant visit
Rated 5 stars out of 5
by Terry Bennion Snr - Posted on 15 May 2024
Not a long wait. Professional and friendly appointment .Explained everything as she went along . All good
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled The nurse was great
Rated 5 stars out of 5
by Poe.65 - Posted on 17 May 2024
The nures was 100% great, she had a hard job try not to open the wound, can fault her for she's done for me, and all the nhs staff the work so hard to keep us all safe and healthy.
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2024
Extremely friendly and efficient, kept well informed, had no problem contacting them and making an appointment
Visited May 2024
Willow Bank Surgery has not yet replied.
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Review titled Really helpful
Rated 5 stars out of 5
by Woman’s health clinic - Posted on 17 April 2024
Saw Dr for HRT she was really thorough and helpful. Gave me relevant info and advice regarding menopause and symptoms. Really pleasant experience
Visited April 2024
Review titled Willow Bank Surgery
Replied on 08 November 2024
Dear Patient, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received an excellent service from our menopause specialist. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
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Review titled Efficient accessible service
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
Attended for a mirena coil change at the practice. It was easy to book into this accessible service and staff are friendly, knowledgeable and reassuring. Thank you.
Visited April 2024
Review titled Willow Bank Surgery
Replied on 08 November 2024
Dear Patient, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received an excellent service from our practice. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
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Review titled Professional
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
It was a good experience the doctors was polite and understanding the staff knew there jobs and very well managed
Visited April 2024
Willow Bank Surgery has not yet replied.
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Review titled Excellent ANP care, she is amazing
Rated 5 stars out of 5
by Ash - Posted on 17 May 2024
We and my family had an excellent experience with the advanced nurse practitioner (ANP) at my GP practice. She was professional, knowledgeable, and compassionate, taking the time to thoroughly review my medical history and explain everything clearly. The ANP conducted a careful examination and provided tailored treatment options, ensuring I felt informed and involved in my care. Her empathetic approach and expertise always made for an outstanding healthcare experience. I highly recommend her services always.
Visited April 2024
Review titled Willow Bank Surgery
Replied on 08 November 2024
Dear Ash, Thank you for taking the time to post your positive feedback, we are very happy to hear that you received an excellent service from one of our advanced nurse practitioners. We greatly appreciate your comments and will feed these back to the practice team. The practice team is passionate about delivering a high-quality service and outstanding care to our patients. Kind Regards, Bev Heath - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Ashad Dulloo - Posted on 05 November 2024
The diabetic nurse was very useful and very pleasant. Good attitude and grace. The Doctor was very reassuring and really caring . In all they both are 5 stars 🌟 to me
Visited April 2024
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Nicola - Posted on 09 September 2024
Very well explained what I wanted the tablet they gave me are working well I will be phoning up to get my tablets on repeat as thet are working and soat me
Visited March 2024
Willow Bank Surgery has not yet replied.