Willow Bank Surgery
Meir Primary Care Centre, Weston Road, Meir, Stoke-on-Trent, Staffordshire, ST3 6ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Happy with the appointment
Rated 5 stars out of 5
by Mary Rushton - Posted on 14 March 2025
Everything went well with the appointment the Doctor was very helpful and Understanding. Came away feeling satisfied.
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Kids
Rated 3 stars out of 5
by Anonymous - Posted on 23 March 2025
Didn’t come across very friendly to my child, rarely looked in the same direction. I understand that sometimes it difficult to seem interested when a child seems upset however please come across semi interested
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 18 March 2025
The nurse who i saw during my appointment was very nice and friendly and i have no complaints about her but i had to wait an extra 30-40 minutes for another nurse to arrive and approve my treatment however she never arrived so i had to reschedule my appointment after waiting 40 minutes, the next available appointment was over 2 weeks away and i then receive a text saying my appointment has been cancelled the day before. A month later i have still not been seen nor have an appointment
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Peter - Posted on 05 March 2025
All very nice people very professional and any problems they’re felt with straight away seen a doctor today 05/03/2025 a diabetes review the lady doctor she was lovely
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Carol Baker - Posted on 08 March 2025
Had a problem Thursday late on with an allergic reaction to a patch I am on so emailed the surgery with a picture of the red mark and they called me with an appointment for the next morning I was then prescribed cream I know from work mates who have problems getting an answer or appointment that I am really lucky to be with Willow bank.
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Slow practice
Rated 1 star out of 5
by Anonymous - Posted on 02 April 2025
Over the last few time I have been the doctors I have had to wait over 30mins to see someone. On the 1st April I waited over 45 mins to see someone... i was with the nurse for 2 minutes. I was not happy as I was late to pick up my children from school. I would not recommend the Practise.
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Great diabetic specialist
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2025
explained things to me and recommended things to do and has made a great positive impact physically and mentally
Visited March 2025
Willow Bank Surgery has not yet replied.
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Review titled Fantastic nurse
Rated 4 stars out of 5
by Anonymous - Posted on 22 February 2025
I recently visited this practice for my smear test and was put at ease by a fantastic nurse. She spoke through the process with me, answered any questions I had and made sure that I was okay through every step.
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Not happy
Rated 2 stars out of 5
by Waste of time - Posted on 07 February 2025
First waited 55 minutes with a poorly 2 year old. Then a couple had missed there appointment by 30 minutes 😡and still got seen before us. After seeing the doctor 🙄 I went to get the prescription from the chemist only to have a someone else prescription. This is disgusting. 🤬
Visited February 2025
Willow Bank Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Peram Singh - Posted on 14 February 2025
I would like to express my gratitude to the staff and doctor for their care and attention. I appreciate how Doctor took prompt action regarding my ongoing issue and provided valuable advice throughout the process.
Visited February 2025
Willow Bank Surgery has not yet replied.