Barnsley Hospital
Gawber Road, Barnsley, Yorkshire, S75 2EPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Second to non service, staff and care
Rated 5 stars out of 5
by Kirsty Bogic - Posted on 23 January 2024
I was admitted early to maternity services as my baby decided to arrive prematurely as a result of placental bleeding. From the ambulance service to the staff on arrival to the staff who brought toast- the care was incredible. I was well informed at every step of my journey from the consultant, anaesthetist, midwives, auxiliary staff, every single one was respectful, supportive and determined to ensure I had the best possible care and I can not thank them enough for the service they gave to myself and my daughter to ensure her safe arrival. I really was in the best hands of care and doubt I would have received better care elsewhere. Thank you to all the staff who looked after us during delivery, our stay in hospital on the ward and the staff who looked after us in children’s A and E when she had Jaundice. Each one of you is incredible and we thank you!
Visited Maternity services on October 2023
Review titled Barnsley Hospital
Replied on 23 January 2024
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Amazing Service
Rated 5 stars out of 5
by Miss Karen Holling - Posted on 19 October 2023
My mum was taken by ambulance to Bdgh a&e. She was treated with nothing but respect. The staff were all helpful and put her at ease. From the ambulance staff, staff in a&E, resus and all the Doctors - Everyone we met in A&E were simply the best. She had had a fall and broke her hip n wrist. Now on Trauma unit awaiting hip replacement. Thankyou Bdgh
Visited Accident and emergency services on October 2023
Review titled Barnsley Hospital
Replied on 20 October 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2023
I could not fault the care I received at Barnsley hospital. After a quick turn of events during my labour the doctors, nurses and midwife’s were amazing! They explained everything and made sure myself and my baby boy were both safe. They delivered him and proved the best care for both of us! They reassured my partner and supported him also. The midwife came to check I understood why decisions were made at the time of my labour and made sure I was happy with the care. The care I have received after has been amazing also! I would highly recommend Barnsley hospital. A huge thank you to them all and the sapphire team that have looked after us right from pregnancy to the day we’ve been discharged. We will be forever grateful…
Visited Maternity services on October 2023
Review titled Barnsley Hospital
Replied on 27 October 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Well supported through elective surgery
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2023
My abdominal surgery was not an emergency, but that was the closest category on this form. The theatre team were very reassuring, surgery went well and then I was given practical support to get up and start moving, and emotional support to prepare me to go home.
Visited Emergency Abdominal Surgery on October 2023
Review titled Barnsley Hospital
Replied on 05 December 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled First Class Service
Rated 5 stars out of 5
by David Whitworth - Posted on 01 November 2023
Transferred to Barnsley DGH early October 2023 from Sheffield, following fracture to right humerus; in short, broken arm. From my first visit to the most recent appointment (01.11.23) faultless service from all staff members in the Orthopaedic and X Ray departments, including reception, all nurses, doctors and consultant. Can't thank them enough for their patience, courtesy and high standard of care. The overall service was exemplary, communication was efficient, and delivery by everyone demonstrated a warmth and caring attitude that made my situation a pleasure rather than a trauma. Due to satisfactory progress, I was referred for physiotherapy on 01.11.23, and later the same day had my first session booked for the following week. I cannot stress enough the patient care I received from the Orthopaedic department was 'first class'. No long waits, no wondering who does what, how and when. Every concern dealt with promptly by a team of individuals who's commitment, attitude and application made this patients situation easier to bear. Sincere thanks and appreciation for everyone's efforts.
Visited Orthopaedics on October 2023
Review titled Barnsley Hospital
Replied on 03 November 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
Appointment at coloscopy dept. Excellent service. All female staff, treated with respect and dignity, very good experience. Welcomed by named staff, private facilities to undress, small, treatment room with only 3 staff present.. This is a first class way to run a service in what is an intimate and sometimes scary procedure.
Visited Gynaecology on October 2023
Review titled Barnsley Hospital
Replied on 31 October 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Brilliant Care
Rated 5 stars out of 5
by Ian Crawford - Posted on 10 September 2023
went in for procedure, then 24 hours on new ICU - staff absolutely fantastic and caring as usual, very re-assuring especially when “Though I remembered that name” it was lovely to see staff again who looked after me nearly 2 years ago and then over night on ward 35, again best treatment and more familiar faces - Thanks everyone
Visited Intensive Care on September 2023
Review titled Barnsley Hospital
Replied on 11 September 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Cared for but could do a lot better
Rated 3 stars out of 5
by Anonymous - Posted on 23 September 2023
Having just spent time on ward 36 after being admitted through emergency department . Arrived on ward, not history of medication taken, promise of pain relief that took 4hrs to finally come. Some of the staff we literally amazing people, who went above and beyond in their roles and patients care. However I was witness to some staff who obviously do not want to be treated n their jobs. I listened to staff bad mouthing other staff while dealing with a patient, paying no real care or anything interest in the job in hand. No passing information on, dashing away from frail elderly patients so not to have to help them. Sly comments on the back of patient request. Leaving other patients to care and help each other and to find staff when needed. Countless occasions of medication waiting for up to 2-3 hours and no explanation just left waiting in pain and rolling about. On the other hand some staff that were organised got to know their patients. Nothing ever being to much trouble. Down to helping frail patients take meds and not rushing them speaking. Building trust between both sides. Night staff not caring for patients sleeping, talking loudly, turning lights on and general being more noisy than required. Catering staff unsung heroes who made sure you were with drinks and explained the menus for those needing a specialist diet. Overall I would give a rating of adequate but definitely needs a good shake up of staffing and consistency of care, booking in and every patient getting the same start and experience on the ward from start to finish.
Visited General Surgery on September 2023
Review titled Barnsley Hospital
Replied on 28 September 2023
We're very sorry to hear about your experience. Please talk to our Patient Advice and Complaints team. They will support you if you wish to make a complaint or leave feedback about the hospital. You can call the team on 01226 432571 or e mail bhnftcomplaints@nhs.net. Kind Regards Barnsley Hospital
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Review titled The Birth in Mind is an invaluable service!!
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
I had an appointment for the Birth in Mind Service at Barnsley Hospital on 15th September 2023 with a very experienced midwife. The midwife who saw us is so professional, kind, caring and just lovely and put all my worries at ease. She allowed me the time, platform and space to ask any questions that I needed and talked through my birth in a timeline & helped to fill in the gaps I had. This service is worth its weight in gold and is an essential service to new mums, it is invaluable! This has made me feel more comfortable, confident and has helped my mental health and anxiety significantly, in the most positive way. It has allowed me to positively reflect upon and process my labour and birth experience. I just want to echo that the care I received back in May during my labour, birth and ward care for my son and I, was second to none and I look forward to using the service again in the future (hopefully) Thank you so much.
Visited Maternity services on September 2023
Review titled Barnsley Hospital
Replied on 19 September 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
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Review titled Fantastic Maternity services
Rated 5 stars out of 5
by Louise Berry - Posted on 29 November 2023
I just wanted to take the time to say thank you to all the amazing Barnsley hospital staff that supported me through my pregnancy. I had a tricky pregnancy with placenta problems but each time I had to come in the staff were all so kind and supportive. My baby was safely delivered by C-section in September and again the surgical team were brilliant. Once on the ward I felt well looked after by the midwife’s, the ward was very clean and the meals were great.
Visited Maternity services on September 2023
Review titled Barnsley Hospital
Replied on 05 December 2023
Thank you for taking the time to leave a review. We are delighted that you have had a positive experience and we will pass on these comments to the relevant staff. Kind Regards Barnsley Hospital
Information supplied by Barnsley Hospital NHS Foundation Trust