Basildon Hospital
Nethermayne, Basildon, Essex, SS16 5NLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2023
Attended a&e with my dad who had been taken poorly. At the time the hospital had declared a major incident with no bed spaces. In spite of this the care my dad received was outstanding. Very thorough and caring even though they were pushed to the limit.
Visited Accident and emergency services on April 2023
Basildon Hospital has not yet replied.
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Review titled Freindly Dermatology Dept
Rated 5 stars out of 5
by Mark A Stoggall - Posted on 13 April 2023
Another visit to the Hospital ,this time The Dermatology Dept to look at a mole ,the two ladies doing my case were most pleasant and helpful taking photos for the consultant to see later ,the reception staff were pleasant too ,the Hospital seems very modern and they have thought of everything Marks and Spencers ,WH Smith's ,Pharmacy ,Costa Coffee ,and a big Restaurant serving meals all day I have always had first class treatment and care here .
Visited Don't know on April 2023
Basildon Hospital has not yet replied.
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Review titled Contact regarding appointments
Rated 4 stars out of 5
by D. Essex - Posted on 30 April 2023
My husband has an appointment today at the new building for a scan. He has put his back out and will not be able to attend. I have spent time telephoning and using the website. There are no facilities to inform the hospital that he cannot attend the appointment. I do not want him labelled as a non attendee and we do want another scan to be arranged. What on earth can we do??? The NHS publish figures of costs wasted through non attendance but do not offer facilities to inform of cancellations.
Visited Don't know on April 2023
Basildon Hospital has not yet replied.
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Review titled Dermatology Expertise
Rated 5 stars out of 5
by Elaine Green - Posted on 04 May 2023
On the 27th March I had a procedure in Dermatology to remove a spot above my lip. I have now heard that this was cancerous but has now been cleared completely. I should like to thank the consultant and praise her expertise and deftness. Thanks to her very great skill I have no obvious scar and am much reassured about my skin health. The Dermatology Department have shown exceptional patient care. Thank you very much indeed.
Visited Don't know on March 2023
Basildon Hospital has not yet replied.
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Review titled A&E Minors
Rated 5 stars out of 5
by Cosmina - Posted on 24 March 2023
I went to A&E with a crushed thumb. I want to say a big Thank you! to a very kind nurse who was so lovely and help me out with an unbearable pain. I’m sorry I didn’t catch her name. Kind people like her make a huge difference when you are genuinely in pain. Big thank you to the doctor who looked after me, as well. God bless you all!
Visited Accident and emergency services on March 2023
Basildon Hospital has not yet replied.
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Review titled Dermatology
Rated 5 stars out of 5
by Anonymous - Posted on 30 March 2023
I took my mother to get her skin lumps removed for biopsy today (5/3/23) and we had the most loveliest of nurses and HCA. I am unable to name them but they were so lovely and friendly and made mum feel at ease, chatting and laughing whilst doing it. Just genuinely beautiful people and service. I just wanted to thank them. I hope they read this and they know who they are, because they deserve praise!
Visited Don't know on March 2023
Basildon Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Mark A Stoggall - Posted on 18 March 2023
Having had a fall at work it was my first time staying at Basildon Hospital ,I praise the excellent staff ,doctors and nurses on Osler Ward whose care of patients was exemplary they could not be more kind and efficient,my stay was only a few days but I felt looked after throughout .
Visited Don't know on March 2023
Basildon Hospital has not yet replied.
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Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
My son fractured his arm and from start to finish of his care journey we cannot fault the hospital. From the staff in children’s A&E, the children’s ward, theatre staff, radiology, fracture clinic, the Drs, Nurses, HCAs, everyone has been amazing. He received a very high level of care and treatment and has made a good recovery. We feel very fortunate to have Basildon as our local hospital representing the value of the NHS. We cannot thank them enough for looking after our son (and us).
Visited Accident and emergency services on February 2023
Basildon Hospital has not yet replied.
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Review titled Children blood test Bad experience!
Rated 3 stars out of 5
by Anonymous - Posted on 13 February 2023
I arrived 5 min before the appointment and the nurses were looking like they've been waiting for me and my 5 years old daughter for ages. They rushed us in, very rudely. I don't exaggerated, in 2 minutes we went in and out. Likely my daughter knew what was happening before we went to the appointment and cooperated very well. If they are so quick, why there is 2 months of waiting list?????? I've been there before and 2 other nurses were very nice, comforting my daughter, cheering in the end, give her a stickers - Non of this happened this time. Disgusting!
Visited Don't know on February 2023
Basildon Hospital has not yet replied.
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Review titled Shocking!
Rated 2 stars out of 5
by Anonymous - Posted on 24 January 2023
My husband was brought in by ambulance at 1:30am and was admitted and taken down to a ward at 5:30pm. Which I guess is quick by some standards. However, it has taken them more than a week of numerous CT and MRI scans to tell him he has cancer which should have been picked up by the person he was referred to in July. All we got was a "sorry your appointment was overlooked"!!! That "sorry" has led to his tumor being inoperable!!!! We have now been waiting for a stent to be fitted for the last 24hrs and all we keep being told is, "we don't have a specific time, just pm." I'm absolutely fuming and it just feels like they have given up on him!
Visited Don't know on January 2023
Basildon Hospital has not yet replied.
Information supplied by North East London NHS Foundation Trust