Bassetlaw Hospital
Kilton Hill, Blyth Road, Worksop, Nottinghamshire, S81 0BDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled doc boom
Rated 4 stars out of 5
by Clare Wilmott - Posted on 21 March 2024
What an excellent employee who only works one day a week unfortunately, staff should take example from his lead, someone who cares, definitely in the right environment. Bedside manner exemplary.What a wonderful doctor. Thank you for at last diagnosing my frozen shoulder on top of my torn rotator cuff After 3 years. A huge credit to an and e.
Visited Accident and emergency services on January 2023
Bassetlaw Hospital has not yet replied.
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Review titled Dedicated and wonderful staff .
Rated 5 stars out of 5
by A M Pirie - Posted on 30 January 2023
Son was admitted for elective short stay ward. He is disabled, he and us were treated with the upmost, respect, professionalism, kindness. Please convey our sincere thanks , it was a absolute pleasure to be treated by Bassetlaw.
Visited General Surgery on January 2023
Review titled Bassetlaw Hospital
Replied on 30 March 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with the care your son received. Thank you for sharing! Best wishes Libby
Provided by Care opinion
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Review titled Amazing A&E staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I have so much respect and appreciation to all the A&E staff ( I had to experience both the walk in side and direct via paramedic on two separate occasions this month) the effort and attitudes of everyone went above and beyond. Thanku x
Visited Accident and emergency services on January 2023
Review titled Bassetlaw Hospital
Replied on 15 March 2023
Thank you for sharing your recent experience at Bassetlaw Hospital with us. I am so pleased to read how happy you were with your overall experience and the care you received. Thank you for sharing! Best wishes Libby
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Review titled I will never forget this whole experience x
by KKR94 - Posted on 02 February 2023
I was due to be induced, I was hoping for a quick inducement but that didn't happen due to how busy the labour ward was. One of the midwives broke my waters at 2 am in the morning and it was time for a baby! With how fast my contractions was coming I thought it was going to be a quick labour, they was coming every 4 minutes and so strong! I had a few complications along the way, with the baby's heart rate dropping quite low and the doctors was so fast to act upon it, I also had an infection somewhere so I had to be put on antibiotics drip. The last heart rate dip, one of the doctors came in and examined me and said I can start pushing otherwise it’s an emergency C-section. I had to push with no feeling of contractions due to having an epidural. An hour went by of pushing and my little girl was delivered safely. She had to be checked over by the baby doctors and a cannula put in to start antibiotics due to me having an infection. The aftercare was also amazing on A2, I just want to thank all the midwives and health care workers. You are such a huge credit to the hospital. So professional, made me feel at ease even when they could see I was panicking. My baby girl is healthy and doing so well. I will never forget this whole experience. x
Visited January 2023
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Review titled Bassetlaw Hospital
Replied on 12 May 2023
Thank you for sharing your recent experience at Doncaster Royal Infirmary with us. I am so pleased to read how happy you were with the care you received and will be sharing it with our teams who will certainly be moved by your kind words. Thank you again for sharing! Best wishes Libby
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Review titled My dad
by Oswin - Posted on 31 December 2022
My dad was transferred from Doncater to Bassetlaw Ward B5, and all I can say is amazing. The care from the staff was absolutely amazing you don't realise how much pressure they're under until u see it. Thank you, Ward B5 x
Visited December 2022
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 03 January 2023
Thank you for sharing with us your feedback for Bassetlaw Hospital. I am so pleased to hear that you were happy with the care your dad received. I will share your kind words with the team on B5, who I'm sure will be grateful to hear it. Best wishes Libby
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Review titled Made me feel very comfortable
by victorhj97 - Posted on 06 January 2023
Went for routine breast screening. Was seen by a very kind and genuine radiographer. She made me feel very comfortable (and this hasn't always been the case). I felt she was very much in the right job. Didn't catch her name but would like to say thank you.
Visited December 2022
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 06 January 2023
Thank you for sharing with us your recent experience at Bassetlaw Hospital. I'm so glad your experience was a positive one and it makes me very proud to hear of one of our own going above and beyond in the care they provide. I will make sure the radiography team at Bassetlaw receive your feedback, which I'm sure they will be grateful to hear. Best wishes Libby
Provided by Care opinion
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Review titled Primary care at Bassetlaw Hospital
by TayM - Posted on 09 December 2022
Your service was the best I’ve received, the receptionist and doctor were so caring and helpful to my daughter. She has Strep A and I was very worried. You guys put my faith back in to healthcare. Nothing was too much and your doctor even got my little girl smiling. Thank you so much for all your amazing work you guys are doing and even in these stressful busy times you still manage to treat patients with empathy and respect! Well done.
Visited December 2022
Provided by Care opinion
Review titled Bassetlaw Hospital
Replied on 14 December 2022
Thank you for sharing with us your recent experience at Bassetlaw Hospital. I am so pleased to hear that they took good care of your daughter during this worrying time. I will be sure to share your kind words with the team involved. Thanks again for sharing. Best wishes, Libby
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Review titled Follow up clinic appointments
by Emmfn56 - Posted on 11 November 2022
I have been seen at the Difficult Asthma clinic. I have twice had my 3 month review appointments cancelled. They have changed a lot of medications. I was last seen in July. I got an appointment for late December today and then had an email letter to say that appointment is cancelled and my next one will be in April 2023. No explanation. I need to have regular blood tests on this new medication. I have no idea how I go about getting them. I am absolutely gutted and angry that I have been treated this way. Not for the 1st time
Visited November 2022
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Review titled Bassetlaw Hospital
Replied on 11 November 2022
Thank you for sharing your experience at Bassetlaw Hospital with us. I'm really sorry to hear that your appointment has been cancelled so many times - I'm sure it causes you to worry. In addition to the contact details in the comment above, could you please contact our Patients Advice & Liaison Team on: Tel: (01302) 642764, Freephone: 0800 028 8059 or email: dbth.pals.dbh@nhs.net. They are trained to help with patient concerns and complaints and will help you in any way they can. Best wishes Libby
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Review titled Feet injections
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
today from start to finish, very caring, courteous staff on ward b5, everyone in the surgery room, especially my surgeon, top class. I am so very grateful to you all, you deserve nothing but the best.
Visited General Surgery on November 2022
Review titled Bassetlaw Hospital
Replied on 10 November 2022
Thanks for sharing your recent experience with us. I will share your kind words with the team involved in your care. Best wishes for your recovery post-surgery! Kind regards, Libby
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Review titled Great if your time is endless.
Rated 2 stars out of 5
by Aurel Florinel Vaduva - Posted on 05 December 2022
Very dissapointed. Hard to get an appointment and even harder to get to actual surgery. I have at least 2 months of waiting in order to get my surgery fix for inguinal hernia. All I get is sorry, we can't help you, please talk to your gp after going to emergency telling them I am in pain.
Visited Don't know on November 2022
Review titled Bassetlaw Hospital
Replied on 08 December 2022
Thank you so much for sharing your experience at Bassetlaw Hospital with us. I am sorry to read how unhappy you are with the services you've received. We would like to look into this matter further and would appreciate if you could contact our Patient Experience Team on 01302 642764, 01302 642767, or email dbth.pals.dbh@nhs.net so we can gather some more information from you to enable us to look into your concerns. Best wishes Libby
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Information supplied by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust