Chorley and South Ribble Hospital
Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing care by all the staff
Rated 5 stars out of 5
by william squires - Posted on 13 October 2023
I had 2nd knee replacement surgery, attended by the surgeon and assistants+ the nursing staff on the Leyland Ward , all gave outstanding care throughout, I had choices where I could have the operation having had the same outstanding care with my first knee replacement it was the obvious Choice. I can highly recommend all the staff on the Leyland Ward.”
Visited General Medicine on September 2023
Review titled Chorley and South Ribble Hospital
Replied on 18 October 2023
Good afternoon and thank you for taking the time to provide your kind words. I hope you are recovering well from your surgery. I can confirm that your comments have been shared with the team on Leyland Ward. Take care
Provided by Care opinion
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Review titled Shocking
Rated 1 star out of 5
by Michael jones - Posted on 14 March 2024
I really hoped I’d have a good experience and a new start with a new clinic ??? How wrong I was firstly I’ve now been under Chorley hospitals for diabetic care for almost 3 yrs now and in that time I’ve seen the dsn once then they discharged me without consultation with myself ??? In that appointment they didn’t address any of the issues I went with and because I had a moderate control of my blood glucose levels I’ve since found out that’s why I was discharged sighting I didn’t need there care ???? Problem is I do need there care and support and since being discharged I’ve not been well and they have ignored all emails sent telling them I’m not feeling well and on the very rare occasion they do reply they just tell me to ether go to my GP (who can’t help) or ring my consultants secretary (who’s not medically trained and can’t help ) or go to A&E ??? I find all this very unprofessional and they don’t have a duty of care towards there patients????? My GP wants to re refer me to them but they have caused me great anxiety and stress I just don’t think I can trust there judgement on things regarding my health and well-being????
Visited Diabetic Medicine on September 2023
Chorley and South Ribble Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Mrs Joan Gauld - Posted on 07 August 2023
I attended A&E today after two dogs attacked my cat, and I came off worst trying to defend my cat. The department was busy and the waiting room was full, however I was seen very quickly by lovely staff who took very good care of me. A huge thank you to everyone in Chorley’s A&E Urgent Care Centre, you do a fantastic job, and even when you are so busy you find the time to be kind as well, which is truly appreciated.
Visited Urgent care centre on August 2023
Review titled Chorley and South Ribble Hospital
Replied on 17 August 2023
Good afternoon and thank you for your lovely feedback. I am so pleased to note that you had a positive experience and hope you are making a good recovery. Thank you for taking the time to let us know about your experience, and I can give assurance that your comments will be shared with these areas. Best wishes
Provided by Care opinion
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Review titled Fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2023
I was terrified of going in for cataract surgery having had bad experiences of hospitals. All the staff were marvellous. They kept me calm and even managed to get a cannula in to sedate me. I can’t thank them or praise them enough. The operation was fine. I now have my sight back in my right eye.
Visited Ophthalmology on August 2023
Review titled Chorley and South Ribble Hospital
Replied on 31 August 2023
Good afternoon and thank you for taking the time to provide your lovely comments following your surgery. I was pleased to read that your operation went well and that you were looked after well. I will ensure that your comments are shared with the team now. Take care
Provided by Care opinion
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Review titled Great team
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2023
The whole team where professional, friendly and provided great care throughout my endoscopy. Full female team which was great to see. Great example of a excellent NHS Team.
Visited Gastrointestinal and Liver services on August 2023
Review titled Chorley and South Ribble Hospital
Replied on 31 August 2023
Good afternoon, Thank you for taking the time to provide your kind feedback regarding your recent experience. I will ensure that your comments are shared with the team now. Take care
Provided by Care opinion
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Review titled Great service
Rated 5 stars out of 5
by Julie holland - Posted on 04 August 2023
The receptionist at Chorley urgent care centre was extremely attentive. He checked my 3 month old baby in, offered me a private room to wait in due to my babies young age and vulnerability to picking up germs. He proceeded to keep me updated on how long I’d have to wait having seen I was anxious to get my baby back home asap. The level of care and attention I received was above and beyond what I would expect from such a busy environment. I felt my baby was cared for exceptionally well thanks to the considerate approach of the reception staff.
Visited Urgent care centre on August 2023
Review titled Chorley and South Ribble Hospital
Replied on 17 August 2023
Good morning and thank you for your lovely feedback. I am so pleased to note that you had a positive experience and hope your baby has recovered well. Thank you for taking the time to let us know about your experience, and we can give assurance that your comments will be shared with these areas. Take care and stay safe.
Provided by Care opinion
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Review titled Minor Surgery Excellent Treatment
Rated 5 stars out of 5
by Anonymous - Posted on 01 September 2023
I had a lump removed earlier today and was treated with respect, checked in on constantly throughout and made to feel very comfortable and relaxed. My only constructive feedback would around the reception checking in process. I felt uncomfortable having to verbally confirm the first line of my address and mobile number in front of other patients. Maybe a system where different questions can be asked such as house number, last part of postcode and last three digits of mobile would be more suitable? Overall a great experience of Chorley Dermatology. I am so grateful to have such a high standard if facilities so close to home. Thank you.
Visited Dermatology on August 2023
Review titled Chorley and South Ribble Hospital
Replied on 21 September 2023
Good afternoon, Thank you for taking the time to provide your feedback of your experience and to share your constructive feedback. Your comments will now be shared with the Dermatology department. Take care
Provided by Care opinion
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Review titled Husbands care
Rated 5 stars out of 5
by Kathy Angela Goodwin - Posted on 26 July 2023
Hi, my husband Ron Goodwin came in very poorly but the staff were very professional and kind to us both. We thank you for the prompt and wonderful support we had. :)
Visited Accident and emergency services on July 2023
Review titled Chorley and South Ribble Hospital
Replied on 08 August 2023
Good afternoon, Thank you for taking the time to provide your lovely feedback. I can assure you that your comments will be shared with the team involved in your husbands care and I hope that he is feeling better. Take care
Provided by Care opinion
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Review titled Thank You
Rated 5 stars out of 5
by Neil Bibby - Posted on 08 July 2023
I attended the Longton Day CaseUnit to undergo a procedure. All the staff, the anaesthetic team, the theatre team, and the nurses were so very careing. Thank you
Visited Urology on July 2023
Review titled Chorley and South Ribble Hospital
Replied on 27 July 2023
Good afternoon and thank you for your lovely feedback. I hope you are recovering well from your recent procedure and thank you for taking the time to let us know about your experience, and can give assurance that your comments will be shared with these areas. Kind Regards.
Provided by Care opinion
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Review titled Fantastic blood clinic team
Rated 5 stars out of 5
by Emily Critchley - Posted on 26 July 2023
The 2 people on blood clinic 9am on 26/7/23 are absolutely amazing. I was so nervous going on my own and they were amazingly supportive. Thank you from the bottom of my heart
Visited Don't know on July 2023
Review titled Chorley and South Ribble Hospital
Replied on 08 August 2023
Good afternoon and thank you for taking the time to provide your kind feedback, it is lovely to hear that you felt supported. I will ensure that your comments are shared with the clinic now. Take care
Provided by Care opinion
Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust