Chorley and South Ribble Hospital
Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent staff on the breast clinic
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
Absolutely the best clinic I’ve ever attended. Staff wonderful, kind and helpful. The clinic ran like clockwork. Made to feel at ease. I’m facing surgery now but thankful that the problem was found and will be treated. Excellent superb clinic. Well done to all.
Visited Don't know on March 2023
Review titled Chorley and South Ribble Hospital
Replied on 03 March 2023
Good afternoon, I hope you are well and thank you for your lovely feedback. We are immensely proud of all our staff, particularly during these difficult times and would thank you for taking the time to let us know about your experience and observations of the excellent care you received. I can give assurance that your comments will be shared with the staff and area concerned. Take care and all the very best for your up coming surgery.
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Review titled Good experience in endoscopy clinic.
Rated 5 stars out of 5
by Edith Woods - Posted on 25 May 2023
I had a colonoscopy at Chorley hospital in march 2023. I was very nervous. The staff were really professional,kind and reassuring from the receptionist through to recovery staff. The staff in the procedure room get top marks for their kindness and efficiency. What a well run department endoscopy is. Thankyou .
Visited Gastrointestinal and Liver services on March 2023
Review titled Chorley and South Ribble Hospital
Replied on 14 June 2023
Good evening and thank you for taking the time to provide your lovely feedback of your experience. I will ensure that this is shared with the department now. Take care
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Review titled Wonderful
Rated 5 stars out of 5
by S AW - Posted on 03 March 2023
First visit to Rawcliffe and bowled over by the wonderful team. From reception to nurses, anaesthetists to surgeons they provided first class care, attention and support making the whole experience anything but traumatic. Thankyou.
Visited Orthopaedics on March 2023
Review titled Chorley and South Ribble Hospital
Replied on 06 March 2023
Good morning and thank you for taking the time to share your experience. I can confirm that your comments have been shared with the team. Take care
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Review titled Amazing service
Rated 5 stars out of 5
by Emma - Posted on 16 March 2023
I was blown away yesterday by the excellent service delivered by the urgent care centre where I visited for my baby son. The receptipn staff were so helpful and friendly, the triage nurse and doctor were very thorough and friendly. My baby was seen to very quickly. This is something I was worried about as I could easily have been sat at my local centre for many hours. The lovely, clean and interactive waiting area for children also maee a difference to our experience as it can be difficult to keep little ones entertained whilst waiting. Thank you so much
Visited Urgent care centre on March 2023
Review titled Chorley and South Ribble Hospital
Replied on 23 March 2023
Good evening and thank you for your lovely feedback. I can confirm that the Urgent Care Centre is managed by an external company called GoToDoc (GTD healthcare). Please be assured that I will share your comments with them directly. Kind Regards
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Review titled Inpatient
Rated 5 stars out of 5
by Susan Pickavant - Posted on 14 March 2023
Admitted to Leyland ward for knee replacement. From the day of admission to day of discharge all staff were kind caring and compassionate. Nothing seemed too Much trouble even at their most busiest of times.
Visited Orthopaedics on March 2023
Review titled Chorley and South Ribble Hospital
Replied on 15 March 2023
Good morning and thank you for your lovely feedback. I hope you are recovering well from your recent surgery and thank you for taking the time to let us know about your experience, and can give assurance that your comments will be shared with the team. Take care
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Review titled Very good treatment
Rated 5 stars out of 5
by Keith Eckersall - Posted on 16 February 2023
I came in with a gashed eye and was treated with extreme care. Explanations of what was happening were given all the time
Visited Accident and emergency services on February 2023
Review titled Chorley and South Ribble Hospital
Replied on 17 February 2023
Good morning and thank you for taking the time to let us know about your recent experience when attending the hospital. I hope that your recovery goes well. Take care
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Review titled Great staff
Rated 5 stars out of 5
by Lin - Posted on 27 February 2023
Thankyou to the staff of Rawcliffe and Winstanley for your care on the 20th February. Definitely put me at ease before procedure and the toast and coffee after was most welcome. Thankyou also to the theatre staff who were also friendly and supportive during procedure. You all made my stay that day comfortable.
Visited Orthopaedics on February 2023
Review titled Chorley and South Ribble Hospital
Replied on 28 February 2023
Good afternoon, Thank you for taking the time to provide your lovely comments of your experience following your recent procedure. I will ensure that your comments are shared with the staff now. Take care
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Review titled Thank you for your care
Rated 5 stars out of 5
by Diane - Posted on 19 January 2023
I would like to thank everyone on Rawcliffe Ward and also the theatre staff for their care and attention. They regularly asked if I was OK and supplied me with refreshments after my procedure. A nurse rubbed my back when I was in the theatre as she knew that I was in pain. The doctors who performed the procedure were very pleasant and competent. One of the students walked with me to the exit as I had no idea how to get there!
Visited Orthopaedics on January 2023
Review titled Chorley and South Ribble Hospital
Replied on 22 January 2023
Good evening, Thank you for taking the time to provide your lovely feedback on your recent experience when attending for a procedure. I hope that you are recovering well. Please be assured your comments will be shared with the team. Take care
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Review titled Fantastic service and care
Rated 5 stars out of 5
by Mark Turner - Posted on 06 January 2023
Attended a and e as a walk-in patient after being advised by my GP. The service was fantastic compared with other accident and emergency departments especially at this time of the year. In the 4 and a half hours I was there, I had blood tests, an ECG and chest x rays with all the results explained to me by the doctor and a full diagnosis and at the end was given medication. All the staff were brilliant and very helpful. I fully expected to wait more than 8 hrs for treatment but this a and e was so efficiently run, I was there half the time. Thank you.
Visited Accident and emergency services on January 2023
Review titled Chorley and South Ribble Hospital
Replied on 22 January 2023
Good evening and thank you for taking the time to share your recent experience with us. We really value feedback from our patients. This helps us to look at ways that we can improve and also provide feedback to areas where good feedback has been given. Take care
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Review titled Excellent service
Rated 5 stars out of 5
by Laura Crosbie - Posted on 17 January 2023
I attended the Walk in clinic last week. Every member of staff was polite and professional and I was very pleased with the care I received. I had to sit in an isolation room but staff came to check that I was alright and I was not forgotten! The nurse and the doctor I saw were very helpful and I got the appropriate treatment and the staff at the reception desk were lovely. I cannot find fault. Thank you to all of the staff.
Visited Accident and emergency services on January 2023
Review titled Chorley and South Ribble Hospital
Replied on 22 January 2023
Good evening, Thank you for taking the time to provide your feedback. The Urgent Care Centres at Royal Preston Hospital and Chorley General Hospital are managed by GTD Healthcare. Feedback can be shared with them direct by emailing gtd.feedback@nhs.net or calling 0161 337 2254 Take care
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Information supplied by Lancashire Teaching Hospitals NHS Foundation Trust