Countess Of Chester Hospital
The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Absolutely brilliant department
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
My little girl was referred after a sight check at school. All I can say is that so far our whole experience has been brilliant. The department is clean, efficient and the staff are really professional, it feels efficient. The communication is great we knew exactly what was going on. The Dr we saw who did the tests was just brilliant, great rapport with my daughter whose only 4 and really clear, calm, helpful and professional when speaking to us (parents) From my personal experience this department is an example of how the NHS should run. I could not speak more highly of this department, thank you so much.
Visited Ophthalmology on May 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Sensitive and fantastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2023
I had to go in for surgery under general due to a missed miscarriage. I was so scared, the staff were fantastic. I went to the theatre lounge at 7.30am- my husband couldn't come with me which was a shame. The anaesthetist let me know I would be going in around 11-11.30. I actually went in just after 10am. The staff were all so sensitive and lovely. When I came around and was taken to the jubilee day centre, I had my own room. Not sure if it was due to general or not but it was really helpful given the circumstances and my husband could be with me. Staff were lovely and great thank you so much.
Visited Gynaecology on May 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Tim Mackley - Posted on 19 April 2023
Just wanted to say how good my experience was today at The Jubilee Day Surgery department. From start to finish I've been blown away by every single member of staff today. Thank you so much for making my ear operation as good an experience as possible. Every one of you , thank you
Visited Ear, Nose & Throat on April 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Can't praise the staff enough
by Simon825 - Posted on 19 May 2023
Was admitted to ward 53, Castle ward, twice in the last month for an angioplasty that failed, followed by an elected above knee amputation of the left leg. Whilst amputation may seem extreme, I must explain I was diagnosed with MS ten years ago and the left leg has been suffering badly with MS symptoms. Anyway, long story short, can’t praise the staff on 53 enough. Thank you for all you hard work and compassion, helping me through a very traumatic time in my life. Thank you.
Visited April 2023
Provided by Care opinion
Countess Of Chester Hospital has not yet replied.
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Review titled All round the best hospital around
Rated 5 stars out of 5
by Andrew Moir - Posted on 07 May 2023
Went in by 999 through A&E with a really bad chest infection, however also had covid, so ended up in an isolation ward, ward 444 great all round the staff should get a decent pay rise, from HCA to doctors and nurses the care was absolutely pain free Thank you countess staff you're great
Visited Chronic Obstructive Pulmonary Disease on April 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Breast cancer service
Rated 5 stars out of 5
by Selina Taunton - Posted on 17 April 2023
An excellent service and kind and caring nurse and consultant who put my mind at rest .Eternal thanks for the help I received from everyone on the staff.
Visited Breast cancer services on April 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Respirtry resuss excellent
Rated 5 stars out of 5
by Sheila Gumley - Posted on 02 May 2023
Was taken by paramedic they were fantastic straight into a e was there for 2 days on a horrible trolley bed., But was well looked after can't remember much. Then was taken to respirtry unit and put into resuss bay. Staff fantastic from domestics doctors all nurses and cleric staff. Could not fault them. I had double phnebonia and was very lucky. A big thank you to the respirtry depth for looking after me.
Visited Respiratory Medicine on April 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Care Assistant excellent
Rated 4 stars out of 5
by Allan Davies - Posted on 18 April 2024
I was an inpatient following hip surgery, one particular individual care assistant was far above the rest, her name was Sabena Alex.
Visited Orthopaedics on April 2023
Review titled Countess Of Chester Hospital
Replied on 19 June 2024
Dear Allen, Thank you for taking the time to share your experience with us. We are happy to hear about your positive experience and we will pass this on to the Team. - Jodie (PALS)
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Review titled Fantastic care from all staff
Rated 5 stars out of 5
by Carlene Grace - Posted on 06 March 2023
From domestics to hcas to nurses and doctors my whole experience was a positive one, all staff showed professionalism, integrity and humility, I am blown away by the cleanliness and efficiency of the S D A C and ward 52.
Visited Emergency Abdominal Surgery on March 2023
Countess Of Chester Hospital has not yet replied.
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Review titled So Caring and Helpful
Rated 5 stars out of 5
by Caroline Jones - Posted on 16 March 2023
From booking in to leaving the A&E my experience was one of caring, professionalism and efficiency. A scary situation put into calm context.
Visited Accident and emergency services on March 2023
Countess Of Chester Hospital has not yet replied.
Information supplied by Countess Of Chester Hospital NHS Foundation Trust