Countess Of Chester Hospital
The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Disappointed
Rated 4 stars out of 5
by Anthony Parry - Posted on 20 February 2023
Just come back from the hospital having had a cancelled appointment. Nobody let me know. Apparently the Doc had phoned in sick. Still had to pay £3 for the car park. Don't like to call the hard working people of the NHS. But a text.
Visited Urology on February 2023
Countess Of Chester Hospital has not yet replied.
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Review titled So much care given
Rated 5 stars out of 5
by Mrs Beatty - Posted on 19 January 2023
My Husband was on ward 34 were he received the best care, Nurses and Doctor s could not do enough for my Husband Unfortunate he passed away But a big thank you to all the staff who cared for him
Visited Don't know on January 2023
Countess Of Chester Hospital has not yet replied.
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Review titled My NHS Experience
Rated 5 stars out of 5
by Andy Jessop - Posted on 01 February 2023
On Wednesday 25th January 2023 at about 2am I was suffering from severe abdominal pain which had been going on for about 3-4 days. I drove to the A & E Department of the Countess of Chester Hospial. At that time of the morning it wasn't too busy so I was seen realtively quickly. I was obviously in a lot of distress and was vomiting quite badly. The A & E doctor was absolutely marvellous. I was traeted professionally and also with care. I had a series of tests in a very short space of time, bloods, X rays, CT Scand and Ultra Sound. Basically my gall bladder was about to burst. The surgical team, got me a bed that morning and arranged immediate surgery that morning. I was taken to theatre and after 3 hours of key hole surgery the gall bladder was removed. I was put on Ward 40 and was looked after by the wonderful staff of Ward 40. It wsn't just the nursing staff but the cleaning staff and the all the other parts that make up the NHS team. I am not allowed to name the individual staff members but seeing these members of staff act in their each equally important roles has been a very uplifting experience. I saw the satff deal with 'difficult and rude' patients in a calm professional manner something which I know I could not have done. This is going to sound a bit weird but I am glad I went through this exprience as it has certainly changed my views about a lot of things. The NHS is a multi ethnic organisation and it is so much better for it. The staff at the Countess were fantastic, some of the patients not so much but I know the NHS is in good hands if the Countess is anything to go by.
Visited General Surgery on January 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Incredible care in a very challenging environment
Rated 5 stars out of 5
by Chloe Yardley - Posted on 14 February 2023
Thank you to all the staff at the Countess of Chester Hospital who cared for my Mum who became extremely unwell with pneumonia and atrial fibrillation on 2nd January 2023. She was admitted via A&E and from the onset received incredible treatment despite the hugely challenging environment the staff were working in. I was allowed to stay by her side and during the coming days encountered Nurses and Doctors that are a credit to the NHS. Every medical necessity was attended too whilst she was treated with respect and kindness, as was I. We really appreciate everything you did and the follow up treatment she is now receiving, thank you once more for the amazing jobs you all do.
Visited Accident and emergency services on January 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Karen - Posted on 31 January 2023
Attended A and E with my partner. All staff were excellent. Care was amazing even though the staff were rushed off their feet. Hospital rang 9.00 am following morning to arrange a scan for that day. Thank you
Visited Accident and emergency services on January 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Great all round care
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2023
ur Review: I had a minor op at the jubilee day care Center. All staff from receptionist, cleaners, nurses, surgeons gave great care and attention. My surgeon did an amazing job , thank you all NHS so very much
Visited General Surgery on January 2023
Countess Of Chester Hospital has not yet replied.
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Review titled Under resourced but staff are a tribute
Rated 4 stars out of 5
by kelly Gilmartin - Posted on 18 December 2022
Facilities and resources were horrendous, staff and patients are being put under immense stress. The saving Grace for this hospital are the staff and their professionalism. Thank you for helping me during my post operative complications, I had to be rushed in by partner as no ambulances (2hr wait) arrived and corridors and ward was bursting but each staff member treated me kindly and couldn’t have given any more than they were. They really are the unsung hero’s. The medicine I needed was out of stock, I had this post op but again staff came in whilst multitasking to make them up. Just give them more resources and help them before they burn out and leave the professions - amazing people
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
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Review titled Pharmacy Dept
Rated 3 stars out of 5
by Anonymous - Posted on 06 December 2022
Please put opening times and phone number of your pharmacy Dept on your website! Impossible to find out any info when the pharmacy isn't listed under your depts and services drop down menu.
Visited Don't know on December 2022
Countess Of Chester Hospital has not yet replied.
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Review titled Facilities
Rated 1 star out of 5
by Stephen Court - Posted on 14 December 2022
Staff brilliant. Corridor facilities, abysmal Upper Management structure needs to get down from their ivory towers and see what the grassroots people are having to put up with. I was on corridor for one night, I’m not shown go to sleep by the shield now. We didn’t choose to be in the corridor and I don’t think the corridor is the right place. For patience. That’s now should not have to tolerate such working conditions and cannot be expected to be silent all the time because they’ll put management are too busy lining their own pockets to worry about the running of the hospital
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
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Review titled Anyone there?
Rated 1 star out of 5
by Anonymous - Posted on 02 December 2022
Each time I have had to attend A&E to visit i have never been able to find a member of staff to speak to. No one at the nurses station.
Visited Accident and emergency services on December 2022
Countess Of Chester Hospital has not yet replied.
Information supplied by Countess Of Chester Hospital NHS Foundation Trust