Eastbourne District General Hospital
Kings Drive, Eastbourne, East Sussex, BN21 2UDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Eastbourne District General Hospital.
Reviews
-
Review titled I can’t thank you enough
Rated 5 stars out of 5
by Deniel Baker - Posted on 07 July 2023
To the Staff of A & E and Jevington Ward. I can not thank you enough for nursing me back to health. Not all Superheroes wear capes. From my diagnosis in A & E to the care and attention on Jevington Ward 5*
Visited Accident and emergency services on July 2023
Review titled Eastbourne District General Hospital
Replied on 12 September 2023
Dear Deniel, Thank you for sharing your positive experience with us in terms of your attendance to the Emergency Department and subsequent admission to Jevington Ward at Eastbourne District General Hospital. Please be assured that your kind feedback will be shared with the staff in both of these areas.
-
Review titled Fantastic service
Rated 5 stars out of 5
by Graham Woodgate - Posted on 27 June 2023
Radiotherapy for spinal tumour, which had suddenly rendered me immobile. My problem was rapidly diagnosed with MRI in Hastings then two days later having been diagnosed began radiotherapy treatment at Eastbourne DGH. Each day of a five day program of radio therapy, I was collected from home, delivered into the dept. Treated and then returned home. What an outstanding service. All the highly trained people working so hard to give me a few more months with my nearest and dearest. Thank you so much! You are outstanding!
Visited Interventional Radiology on June 2023
Review titled Eastbourne District General Hospital
Replied on 19 July 2023
Dear Graham, Thank you so much for taking the time to provide a further positive review regarding your experiences of our services, especially at a time when you are undergoing treatment. The Trust strives to provide a high standard of care to all patients and so we were delighted to read that you received a supportive service during what must be a worrying and difficult time for you and your family. It is reassuring to know that staff are meeting the Trust's core values and your feedback will be shared with the team.
-
Review titled I cannot thank
Rated 5 stars out of 5
by Sue Matthews-Wallace - Posted on 29 June 2023
….,enough. The treatment, kindness and professionalism I received during my echocardiogram at Bexhill was second to none. This was followed up yesterday, 28/7 by a pre arranged Consultant phone call. I could not have asked for better treatment. Thank you so much.
Visited Cardiology on June 2023
Review titled Eastbourne District General Hospital
Replied on 19 July 2023
Dear Sue, Thank you for taking the time to share your experience with us. The Trust strives to provide a high standard of care to all patients and so we were delighted to read that you were treated with kindness and professionalism, as this underpins our core values. We will share your kind words with the Cardiology Team and wish you all the best.
-
Review titled exceeded all expectations
Rated 5 stars out of 5
by Keith - Posted on 30 June 2023
I was in hailsham ward for my prostrate repair called a turp, everyone while I was in that ward made me feel at ease and any pain was carried out to ensure I was very comfortable and any emergencies were handled in a prompt manner. I was more worried about this operation than my open-heart avr surgery in 2017. the anaesthetist discussed a spinal nerve bloock and this was excellent, as no post op nausea at all, and by day 2, no analgesia was needed, so a huge thank you
Visited Urology on June 2023
Review titled Eastbourne District General Hospital
Replied on 19 July 2023
Dear Keith, Thank you for lovely feedback following your recent hospital admission. We recognise how worrying surgery can be for patients and are delighted that staff provided you with the standard of care and communication that we aspire to provide. Please be assured that your positive experience will be shared with Hailsham Ward and the Anaesthetic Department.
-
Review titled Good experience, great nurse
Rated 5 stars out of 5
by Marjorie - Posted on 04 July 2023
I brought my husband to A&E following a fall on the seafront, he had 2 large flaps of skin hanging from his arm. We waited for about 90 minutes and were triaged. Then after about another 30 minutes were seen by a fantastic nurse, she cleaned the wound and explained that at 89, his skin is wafer thin, hence this type of injury is expected. The nurse very carefully placed the skin back in place, and dressed the wound. Today he went to the nurse at our gp surgery and she was also amazed at how good it was looking. I hope the nurse gets to see this, thank you very much.
Visited Accident and emergency services on June 2023
Review titled Eastbourne District General Hospital
Replied on 12 September 2023
Dear Marjorie, We were pleased to receive such heartfelt feedback following your husband's recent attendance to the Emergency Department at Eastbourne District General Hospital. We are reassured to learn that you found the nurse who treated your husband to be professional and caring and will ensure that your kind words are shared with her and would like to thank you for taking the time to share your experience with us.
-
Review titled First class care received on the ward
by Herindoors - Posted on 04 July 2023
From the moment I entered Litlington ward the care I received was excellent. All the staff were helpful and nothing was too much trouble. I cannot praise them highly enough for their thoughtful and attentive care. It made the wait for my op bearable. Thank you all.
Visited June 2023
Provided by Care opinion
Review titled Eastbourne District General Hospital
Replied on 12 September 2023
Thank you for taking the time to leave your review. We are pleased to read that the care you received was excellent and that staff treated you with kindness and were attentive to your needs. We hope you have made a full recovery following your operation and please be assured that your feedback will be shared with staff on Litlington Ward.
-
Review titled Good treatment
Rated 5 stars out of 5
by Jonathan Dollimore - Posted on 10 June 2023
My visit was to endoscopy unit. For a colonoscopy and sigmoidoscopy examination. I ticked the closest dept to this which may not have been correct. Anyway, the treatment was very good. Only a short delay and everyone I met was professional and efficient. I thank them.
Visited Gastrointestinal and Liver services on June 2023
Review titled Eastbourne District General Hospital
Replied on 19 July 2023
Dear Jonathan, Thank you for your feedback regarding your treatment when attending the Endoscopy Unit. The Trust strives to provide a high standard of care to all patients and so we were delighted to read that you found the team professional and efficient. Please be assured that we will share your positive feedback with the team.
-
Review titled 5 star in 2020, 5 star in 2023
Rated 5 stars out of 5
by Richard Harris - Posted on 15 May 2023
In early 2020 I had multiple radiology and I was pleased to give a very good review about them. Come 2023 my treatment required a single one which I had last week. As before, all the staff were very professional and yet maintained a very friendly, understanding and patient manner at all times. It is difficult to think how they could be better. As I put in the title, 5 star in 2020, 5 star in 2023
Visited Interventional Radiology on May 2023
Review titled Eastbourne District General Hospital
Replied on 07 July 2023
Dear Richard, Thank you for taking the time to leave another review. It really is appreciated. We are pleased to hear that the standards you experienced in 2020 have been maintained on your re-attendance in 2023. It is always reassuring to hear that our patients are treated with professionalism and kindness in line with our Trust values. We will pass your positive feedback to the Interventional Radiology Department.
-
Review titled Wonderful staff!
Rated 5 stars out of 5
by Bethen Blackabee - Posted on 22 May 2023
I was told by 111 to go to A&E for severe tonsillitis, and I‘m so grateful for the help I received. I waited for 3.5 hours in the waiting area, and was seen by two lovely gents to have my bloods taken and take me up to the ward for an IV of steroids and antibiotics. The matron and nurses on Michelham were so good with me, despite being understaffed and not having had a lunch break all day. I was checked on by 4 members of staff whilst on IV and given soft foods to eat after saying how I couldn’t eat due to choking. They were all amazing and I left feelings almost good as Newington comparison to the pain I was in just 7 hours prior. Really grateful for all their help!
Visited Ear, Nose & Throat on May 2023
Review titled Eastbourne District General Hospital
Replied on 07 July 2023
Dear Bethen, Thank you for your kind feedback regarding your interactions with our staff during your attendance to the Emergency Department, Michelham Unit and the Ear, Nose, and Throat Team at Eastbourne District General Hospital. The Trust strives to provide a high standard of care and communication to all patients and so we were delighted to read that you were treated with kindness and compassion as this underpins our core values. We will share your positive experience with these departments.
-
Review titled Brilliant care
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2023
We would like to thank the amazing a and e team for their help and care this week , our little person was seen and assisted so quickly and with such care and attention - thank you !
Visited Accident and emergency services on May 2023
Review titled Eastbourne District General Hospital
Replied on 07 July 2023
Thank you for taking the time to leave your feedback. We are delighted to hear that your 'little person' was seen promptly and given brilliant care. Please be assured that your kind words will be shared with the Emergency Department at Eastbourne District General Hospital.
Information supplied by East Sussex Healthcare NHS Trust