Freeman Hospital
Freeman Road, High Heaton, Newcastle Upon Tyne, Tyne and Wear, NE7 7DNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great team , caring staff above and beyond
Rated 5 stars out of 5
by Caroline - Posted on 31 May 2024
I would like anyone who is going for a endoscopy to not be too afraid. The staff there and people doing this work were very caring towards me as I was nervous due to previous experience with intubation. Thank you-each and everyone for your help.
Visited Gastrointestinal and Liver services on May 2024
Review titled Freeman Hospital
Replied on 31 May 2024
Thank you for taking the time to leave your feedback regarding your experience at the Endoscopy Department, Freeman Hospital. We are pleased that that the staff there were able to ease your nerves and helped you with your procedure. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Really helpful re hearing aid
Rated 5 stars out of 5
by Felicity M - Posted on 10 May 2024
I had appointment with audiologist for review of hearing aid I got last December . She was so pleasant abd helpful - checked ears for wax, changed the tubing and generally helped my confidence in using and looking after the aids . Left feeling much happier!
Visited Ear, Nose & Throat on May 2024
Review titled Freeman Hospital
Replied on 10 May 2024
Thank you for taking the time to leave your feedback regarding your experience at the Audiology Department, RVI. We are pleased that your review went well and the member of staff was pleasant and helpful, giving you the confidence to look after your aids going forwards . We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Kerry lansbury - Posted on 25 March 2024
From being a patient on ward 4 staff lovely, alway really professional, even being very short staffed. The 2 staff members that put me to sleep and the 2 staff members in recovery were amazing ! I suffer from panic attacks and felt so at ease , safe and looked after, they really deserve to be praised.
Visited Ear, Nose & Throat on March 2024
Review titled Freeman Hospital
Replied on 26 March 2024
Thank you for taking the time to leave your feedback regarding your care at the Freeman Hospital with the ENT department on ward 4. We are pleased that the staff were able to put you at ease, making you feel safe and looked after. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Brilliant
Rated 5 stars out of 5
by Yvonne Campbell - Posted on 03 June 2024
I received a lumpectomy today under general anaesthetic in the day care centre and this review is to reassure anyone facing the same procedure and to try to diminish any fear they are feeling. The care I had from all staff was exceptional. From the moment of arrival to my discharge a few hours later I was well looked after and felt I was in very competent hands. Now home, I feel as well as I did before I went in. Good luck with your treatment and hope this helps in some small way.
Visited Breast cancer services on March 2024
Review titled Freeman Hospital
Replied on 04 June 2024
Thank you for taking the time to leave your feedback regarding your experience at the day care centre, Freeman Hospital. We are pleased that you found the care from staff to be exceptional and you were well looked after. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Great team
Rated 5 stars out of 5
by Jo Patterson - Posted on 10 March 2024
Was apprehensive about coming in for an angioplasty - but the team were great, reassuring and kind, as well as being highly skilled at what they do. Many thanks for taking good care of me
Visited Cardiothoracic surgery on March 2024
Review titled Freeman Hospital
Replied on 11 March 2024
Thank you for taking time to leave your feedback regarding your care when attending the Freeman Hospital for an Angioplasty. We are pleased that you found the team who took care of you to be reassuring and highly skilled at what they do. Your feedback will be forwarded to the directorate, who will share with the team involved in your care.
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Review titled Care 100%
Rated 5 stars out of 5
by Denise hegyesi - Posted on 06 April 2024
This is definitely a 100% care.They do everything to make sure your safe. They got me a ct scan and echo .thank you
Visited Cardiothoracic surgery on February 2024
Review titled Freeman Hospital
Replied on 22 April 2024
Thank you for taking the time to leave your feedback regarding your experience with Cardiothoracic services at the Freeman Hospital. We are pleased that you found your care to be good and you received the scans that you needed. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Excellent Staffing
Rated 5 stars out of 5
by Stephen Lynn-Hemsley - Posted on 23 April 2024
After undergoing robotic radical prostatectomy surgery, I would just let to thank all of the staff involved in my procedure. I found the workshop prior to my operation very useful and informative and helped me get through my procedure. The staff at Wards 1 and 2 were caring, helpful and considerate. Also like to thank the staff in recovery who rang my family to keep them informed as to how I was doing, as did my Consultant, which was very much appreciated. Last but not least would like to say a massive thank you to my Consultant and his team. My Consultant explained everything to me prior to my operation in plain and simple terms, he is a very nice, pleasant and lovely person to deal with and he made me feel at ease, which again is very much appreciated when going through something like this. Thank you once again.
Visited Urology on February 2024
Review titled Freeman Hospital
Replied on 24 April 2024
Thank you for taking the time to leave your feedback regarding your care at the Freeman Hospital in the Urology department. We are pleased that you found the staff to be caring, helpful and considerate, keeping your family informed on how you were doing and helping you feel at ease with clear explanations of what would happen. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Excellent care
Rated 5 stars out of 5
by Elaine Peers - Posted on 25 January 2024
I visited the regional cancer outpatient clinic today.I would like to say a huge thank you for the care and support I have received. The NHS sometimes gets bad press I cannot praise the staff and consultant enough for the care I have received. Thank you again.
Visited Don't know on January 2024
Review titled Freeman Hospital
Replied on 29 January 2024
Thank you for taking the time to leave your feedback regarding your care at the cancer outpatient clinic at the Freeman Hospital. We are pleased that your were happy with the care and support you received . We will forward your feedback to the directorate, who will share with the team involved.
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Review titled Rumertology
Rated 5 stars out of 5
by Denise hegyesi - Posted on 06 April 2024
My consulant is brillant in her care and listens to how I’m feeling.Does her up most to help me,she brillant one of the best in my care Thank you x
Visited Rheumatology on January 2024
Review titled Freeman Hospital
Replied on 08 April 2024
Thank you for taking the time to leave your feedback regarding your experience with the Rheumatology department at the Freeman Hospital. We are pleased that you found the care from your consultant to be brilliant and that they listen to you. We will pass on your feedback to the directorate, who will share with the staff involved in your care.
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Review titled Great practice
Rated 5 stars out of 5
by Gerald Kesterton - Posted on 24 October 2023
Would just like to say a big thank you to all the people who looked after me when I had a (pacemaker) operation . Gerald Kesterton .thank you
Visited Cardiothoracic surgery on October 2023
Review titled Freeman Hospital
Replied on 25 October 2023
Thank you for taking the time to leave your feedback regarding your recent experience in the Cardiothoracic service at the Freeman Hospital. We are pleased to hear that you were well looked after and we hope that you are recovering well from your procedure.
Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust