Freeman Hospital
Freeman Road, High Heaton, Newcastle Upon Tyne, Tyne and Wear, NE7 7DNContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great team
Rated 5 stars out of 5
by Jo Patterson - Posted on 10 March 2024
Was apprehensive about coming in for an angioplasty - but the team were great, reassuring and kind, as well as being highly skilled at what they do. Many thanks for taking good care of me
Visited Cardiothoracic surgery on March 2024
Review titled Freeman Hospital
Replied on 11 March 2024
Thank you for taking time to leave your feedback regarding your care when attending the Freeman Hospital for an Angioplasty. We are pleased that you found the team who took care of you to be reassuring and highly skilled at what they do. Your feedback will be forwarded to the directorate, who will share with the team involved in your care.
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Review titled Care 100%
Rated 5 stars out of 5
by Denise hegyesi - Posted on 06 April 2024
This is definitely a 100% care.They do everything to make sure your safe. They got me a ct scan and echo .thank you
Visited Cardiothoracic surgery on February 2024
Review titled Freeman Hospital
Replied on 22 April 2024
Thank you for taking the time to leave your feedback regarding your experience with Cardiothoracic services at the Freeman Hospital. We are pleased that you found your care to be good and you received the scans that you needed. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Excellent Staffing
Rated 5 stars out of 5
by Stephen Lynn-Hemsley - Posted on 23 April 2024
After undergoing robotic radical prostatectomy surgery, I would just let to thank all of the staff involved in my procedure. I found the workshop prior to my operation very useful and informative and helped me get through my procedure. The staff at Wards 1 and 2 were caring, helpful and considerate. Also like to thank the staff in recovery who rang my family to keep them informed as to how I was doing, as did my Consultant, which was very much appreciated. Last but not least would like to say a massive thank you to my Consultant and his team. My Consultant explained everything to me prior to my operation in plain and simple terms, he is a very nice, pleasant and lovely person to deal with and he made me feel at ease, which again is very much appreciated when going through something like this. Thank you once again.
Visited Urology on February 2024
Review titled Freeman Hospital
Replied on 24 April 2024
Thank you for taking the time to leave your feedback regarding your care at the Freeman Hospital in the Urology department. We are pleased that you found the staff to be caring, helpful and considerate, keeping your family informed on how you were doing and helping you feel at ease with clear explanations of what would happen. We will pass on your feedback to the directorate, who will share with the team involved in your care.
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Review titled Excellent care
Rated 5 stars out of 5
by Elaine Peers - Posted on 25 January 2024
I visited the regional cancer outpatient clinic today.I would like to say a huge thank you for the care and support I have received. The NHS sometimes gets bad press I cannot praise the staff and consultant enough for the care I have received. Thank you again.
Visited Don't know on January 2024
Review titled Freeman Hospital
Replied on 29 January 2024
Thank you for taking the time to leave your feedback regarding your care at the cancer outpatient clinic at the Freeman Hospital. We are pleased that your were happy with the care and support you received . We will forward your feedback to the directorate, who will share with the team involved.
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Review titled Rumertology
Rated 5 stars out of 5
by Denise hegyesi - Posted on 06 April 2024
My consulant is brillant in her care and listens to how I’m feeling.Does her up most to help me,she brillant one of the best in my care Thank you x
Visited Rheumatology on January 2024
Review titled Freeman Hospital
Replied on 08 April 2024
Thank you for taking the time to leave your feedback regarding your experience with the Rheumatology department at the Freeman Hospital. We are pleased that you found the care from your consultant to be brilliant and that they listen to you. We will pass on your feedback to the directorate, who will share with the staff involved in your care.
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Review titled Great practice
Rated 5 stars out of 5
by Gerald Kesterton - Posted on 24 October 2023
Would just like to say a big thank you to all the people who looked after me when I had a (pacemaker) operation . Gerald Kesterton .thank you
Visited Cardiothoracic surgery on October 2023
Review titled Freeman Hospital
Replied on 25 October 2023
Thank you for taking the time to leave your feedback regarding your recent experience in the Cardiothoracic service at the Freeman Hospital. We are pleased to hear that you were well looked after and we hope that you are recovering well from your procedure.
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Review titled Excellent care
by avocethe53 - Posted on 02 November 2023
I had a short stay on 10 overnight and all the staff were friendly and approachable, specifically the night staff deserve a special thank you - Hannah was my main nurse, a HCA and another nurse (sorry I didn’t catch your names). Everyone was so kind, patient and professional, despite being busy. The ward was also immaculately clean. An excellent example of what hospital care should be. Well done, 10.
Visited October 2023
Provided by Care opinion
Review titled Freeman Hospital
Replied on 06 November 2023
Thank you for taking the time to leave your feedback regarding your recent short stay on Ward 10 at the Freeman Hospital. We are pleased to hear that the staff treated you so well and that you were well looked after even though the ward was very busy.
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Review titled Visit to emergency ENT referral via GP
Rated 5 stars out of 5
by Melissa Jo Ramsden - Posted on 19 October 2023
Saw me within a few hours, very impressed. Quickly seen and tested and a quick way of going forward.
Visited Ear, Nose & Throat on October 2023
Review titled Freeman Hospital
Replied on 23 October 2023
Thank you for taking the time to leave your feedback regarding your recent experience in the emergency ENT service at the Freeman Hospital. We are pleased to hear that you were seen quickly and a plan was made for going forward.
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Review titled Great Ward
Rated 5 stars out of 5
by MacMay - Posted on 27 October 2023
Stayed overnight on Ward 27. The staff were friendly, helpful, polite and professional. The food was good and plentiful. The staff always made sure you had a hot drink and biscuits. A big thank you to all the staff for a good stay.
Visited Cardiology on October 2023
Review titled Freeman Hospital
Replied on 30 October 2023
Thank you for taking the time to leave your feedback regarding your stay on Ward 27 at the Freeman Hospital. We are pleased to hear that you found the staff friendly and helpful and that the food and drinks were plentiful We hope that you are recovering well from your stay.
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Review titled State of the art Hospital
Rated 5 stars out of 5
by BARBARA ALEXANDER - Posted on 19 February 2024
I cannot thank all the staff who looked after me when admitted in September 2023 for their kindness and care nothing was too much trouble for them. I am still attending for treatment and still receiving great care.
Visited Gastrointestinal and Liver services on September 2023
Review titled Freeman Hospital
Replied on 07 March 2024
Thank you for taking time to leave your feedback regarding your care at Gastrointestinal and Liver Services at the Freeman. We are pleased that the staff kind and caring. Your feedback will be forwarded to the directorate, who will share with the team involved in your care.
Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust