King's Mill Hospital
Mansfield Road, Sutton-In-Ashfield, Nottinghamshire, NG17 4JLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Surgery
Rated 3 stars out of 5
by Anonymous - Posted on 06 October 2023
After my husband surgery which was a success he was told he could come home at 12 noon had asked friends to pick us up they arrived at 1.30 still waiting for medication at 4 30 why tell you a time if there is no why medication will be ready and was told it could be anywhere up to 9 0 clock at night in the end we left as we live 20 miles away and the medication was sent by taxi next day it's a joke time this was sorted out
Visited Colorectal cancer services on September 2023
King's Mill Hospital has not yet replied.
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Review titled Don't listen
Rated 1 star out of 5
by Anonymous - Posted on 07 January 2024
Tried to cancel appt as being treated elsewhere. Answer machines. No one gets back. Info given is not recorded and further unnecessary appts offered. Time scales for appts and treatment are unbelievable.
Visited Ophthalmology on September 2023
King's Mill Hospital has not yet replied.
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Review titled Site maps.
by Terra incognita - Posted on 04 October 2023
Your site maps are poor. I've just spent the last half hour in a fruitless search for ward 35 in the short stay unit. Can I find it? No. So now I'll have to find some poor soul to point me in the right direction. Fortunately most hospitals have several volunteers to do just that. But I still wanted to see for myself.
Visited September 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
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Review titled Excellent!
Rated 5 stars out of 5
by Donna Brunt - Posted on 22 September 2023
I couldn’t fault the care given to me by staff in A&E at Kingsmill hospital. It was the first time I’d been to Kingsmill hospital and I was extremely worried but every single person I engaged with treated me with kindness and professionalism, from the receptionist, the triage nurse, the phlebotomist, the lady doing the ECGs, and the Primary care staff. Even though it was extremely busy and there was a major emergency at one point, every single person was lovely. Thank you so much! It makes such a difference. The streamline service was very impressive too!
Visited Accident and emergency services on September 2023
King's Mill Hospital has not yet replied.
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Review titled Bad experience
Rated 1 star out of 5
by Melissa jeszke - Posted on 05 September 2023
Was in pain at 2.30 am phoned 111 they said they will send a ambulance out .then I got a call 10 minutes later asking if I could make my own way there because it could take up to six hour's for a ambulance to come even though they said there no delays on the ambulance coming. so I got a taxi got there at 11.30am sat there till 4.45pm there was 7 ambulance driver just sat there talking & eating food. I was sat there in pain given nothing for the pain even after my husband told them I was in alot of pain twice.people was coming in after me but they was getting seen before me .most of the staff was to busy standing around talking instead of dealing with the patient that really needed their help .I find this disgusting the way I was treated and left there for so long on pain
Visited Accident and emergency services on September 2023
King's Mill Hospital has not yet replied.
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Review titled Fantastic service!
Rated 5 stars out of 5
by Charlotte Prowse - Posted on 13 August 2023
First time I've been to Kings Mill a&e and I was very pleasantly surprised with it. As soon as we walked in the door with my daughter everyone was helpful and friendly. From getting out ticket in the car park to paying we had been there exactly 30 minutes!! Reception, triage and treatment all excellent!! Thank you so much for what is never a wanted visit!
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled bad service
Rated 1 star out of 5
by sarah wild - Posted on 08 August 2023
The nurses in white uniforms in the emergency centre was rude, they did not offer me any snacks or drink, they could see that i was in pain, and did not offer me any pain relief, they just kept on walking past me, as i was just sat on the chair, they did not ask if i was okay, they was rude to me, they was talking about there private life, and they was also talking about another patient badly, which is very unprofessional, they had no right in doing this, and at the end of the day they are there to do a job, and they should not be treating the patients like this, i know there busy, but they still need to make time for the patients, but i felt neglected last night in the emergency centre, i was sat very close to the nurses station, and the nurses in white was just chatting and doing what they want to do, this is not acceptable, the doctors in the green uniforms was kind, polite, they was helpful and they understood me and knew how i was feeling
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Paul Zdanowski - Posted on 30 August 2023
I was admitted to A&E by ambulance with an infection not only was I feeling very unwell and not and extremely worried about the infection which had been treated several times with antibiotics.unsuccessfully by my GP. On arrival I was reassured and was treated with courtesy and kindness by everyone I saw . Subsequently I used the Emergency Day Care Centre for follow up treatment and can not praise the staff enough for everything they did to make me feel better...Thank You
Visited Accident and emergency services on August 2023
King's Mill Hospital has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2023
Last week I saw my GP after finding a lump in my armpit. I was seen today in the breast clinic and cannot praise the team enough- from start to finish they were kind, sympathetic, friendly , professional and efficient. I cannot thank you enough for the excellent care and reassurance I received. You deserve far far more than every penny you are paid.
Visited Breast cancer services on August 2023
King's Mill Hospital has not yet replied.
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Review titled The care was excellent
by Nannycaz4 - Posted on 15 August 2023
I was transferred from Newark UTC to King's Mill as I needed an urgent CT scan. From the Triage/Streaming to discharge the care was excellent. After several bad experiences at my nearest A&E I vowed not to return unless I had no control on the matter. The inconvenience of a short drive was 100% worth it.
Visited August 2023
Provided by Care opinion
King's Mill Hospital has not yet replied.
Information supplied by Sherwood Forest Hospitals NHS Foundation Trust