Kingston Hospital
Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A truly exceptional service!
Rated 5 stars out of 5
by Hema M - Posted on 08 July 2024
I just wanted to take a moment and write a glowing review for a nurse, who works with the Orthopedics team at Kingston Hospital. I brought in my daughter today without an appointment as her dressing was causing her some trouble and pain. A nurse saw us immediately recognised us from our initial meeting and showed so much care, concern and warmth towards us. We were seen by the doctor within 10 mins and all throughout the process, we were treated with utmost care and kindness by both the doctor and nurse. The lovely nurse treated us like we were family, with so much love and care, especially towards my daughter who was nervous about the appointment. She is an example of what a nurse should be and Kingston Hospital is so lucky to have her. I have no doubt she will continue to spread love, kindness and positivity wherever she goes. Thank you for helping a very worried mum today.
Visited Orthopaedics on July 2024
Kingston Hospital has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Nicky Dunn - Posted on 25 July 2024
I was the birth partner for my daughter on July 2/3rd. I wanted to thank all the obstetric staff for their outstanding care! My particular thanks go to the senior midwife who came in to assist the delivery, her intervention definitely changed the outcome. I will be forever grateful. Her attention to detail to my daughters postnatal care at 1am was exemplary. Thank you.
Visited Obstetrics on July 2024
Kingston Hospital has not yet replied.
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Review titled Externally caring nurses at Recc.
Rated 5 stars out of 5
by S Tahir - Posted on 09 July 2024
My father was looked after so well during the night shift in accident and emergency reccess until his heart rate was stable and transferred to the ward. They even made sure the two main people looking after my father that I was checked on and that I was fine.
Visited Accident and emergency services on July 2024
Kingston Hospital has not yet replied.
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Review titled Shockingly bad
Rated 1 star out of 5
by Anonymous - Posted on 11 July 2024
I arrived 12:08 in pain, my appendix could have burst any time; which will mean, either immediate operation or death. Each patient was seen except of me. Finally, the CT scan was done at 6:45pm and the result was ready 7:40pm. I wasn't able to see the surgeon entire day. I have witnessed at least 50 other patients being seen, taken care of and discharged. Everyone except of me. This is unacceptable and unfair.
Visited Accident and emergency services on July 2024
Kingston Hospital has not yet replied.
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Review titled Waiting time
Rated 1 star out of 5
by Lisa - Posted on 16 July 2024
I received a referral in January and am still waiting for someone to get back to me. I am in constant pain and it's affecting my lifestyle, effectively having an increasingly negative impact on my future health. There is no communication or updates and it feels like they just don't care.
Visited Don't know on July 2024
Kingston Hospital has not yet replied.
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Review titled Caring, professional experience
Rated 5 stars out of 5
by A Thomas - Posted on 09 September 2024
The gynaecology department has looked after me so well. Both doctors went out of their way to schedule my hysterectomy in June 24 together so that prolapse surgery could be done at the same time. Everything about my surgical experience was excellent, from the anaesthetists to nursing staff and the hospital care on the wards. The literature I received prior to surgery was informative and both of my surgeons were thoughtful, professional and considerate in their approach and care. When you enter the gynaecology building, from the reception staff to nurses and doctors, everyone is helpful and considerate. I want to say a huge thank you to everyone who has taken such amazing care of me.
Visited Gynaecology on June 2024
Kingston Hospital has not yet replied.
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Review titled Quick and efficient service
Rated 5 stars out of 5
by Christianne Davis - Posted on 27 June 2024
I went to A & E this morning with a sprained foot to have an x-ray to check that no bones were broken and I was seen to very quickly despite junior doctors being on strike. I was seen by a nice nurse and a very nice doctor and all the staff were very nice and professional. I really appreciate the service that I received.
Visited Accident and emergency services on June 2024
Kingston Hospital has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Glenn hill - Posted on 10 June 2024
I have seen this doctor twice now and both times he has been helpful and has made me feel comfortable about my problems and he also made me understand what is happening by talking me through the procedure that is required great guy
Visited Cardiology on June 2024
Kingston Hospital has not yet replied.
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Review titled Extremely disappointing
Rated 1 star out of 5
by Anonymous - Posted on 14 May 2024
An hour after our appointment time my son was seen. After repeating his entire medical history for umpteenth time - the service provider still seemed disengaged and disinterested. Our total experience with NHS ENT has been shocking and poor. Telling a parent a child needs to experience 5-10 ear infections before you’d think about doing grommets - even though the child has been infection free for a year while having grommets - makes no sense. Why drain what little resources you have on reactive care when you are being told by the parents that reactive care will have much better results. I have left another NHS ENT appointment feeling lost, unheard, and more like a nuisance than a patient. I’m shocked, perplexed, and disappointed in your idea of care and support.
Visited Ear, Nose & Throat on May 2024
Kingston Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Luisa - Posted on 02 June 2024
I was taken into a&e by ambulance and assisted immediately. The nurse (A.r.a.) was so kind and attentive. Doctor d. from orthopaedics was beyond. He investigated thoroughly and expalined clearly all. I am so grateful. Such professional and compassionate attitude.
Visited Accident and emergency services on May 2024
Kingston Hospital has not yet replied.
Information supplied by Kingston Hospital NHS Foundation Trust