Leicester General Hospital
Gwendolen Road, Leicester, Leicestershire, LE5 4PWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Nothing to worry about
Rated 5 stars out of 5
by Elizabeth Martin - Posted on 22 May 2023
I have just returned from the Leicester General hospital after having a hysteroscopy The staff were amazing so friendly and put me at ease The procedure was over in less than 5 minutes Thank you
Visited Gynaecology on May 2023
Review titled Leicester General Hospital
Replied on 02 June 2023
Hello Elizabeth, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Thank you for my 2nd hip operation
Rated 5 stars out of 5
by Andrew Turner - Posted on 27 July 2023
Once again I would like to express my gratitude to all the NHS personnel who were involved with my 2nd hip operation in May 2023, including the Orthopaedic Surgeons, the Nurses, and the Physiotherapists. I feel very fortunate to have had such excellent care from everyone involved with both my hip operations during the past year, also including the physio contact from Loughborough hospital post discharge. Thanks again LGH Orthopaedic Department you provide an excellent well run service from the pre-assessment Clinic right through to the final discharge clinic.
Visited Orthopaedics on May 2023
Review titled Leicester General Hospital
Replied on 09 August 2023
Hello Andrew, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Brilliant service
Rated 5 stars out of 5
by Zaben - Posted on 01 June 2023
I was seen my surgeon in May 2023. My experience was outstanding cant thank the Urology team enough. I will always be be grateful to the nurses doctors and my surgeon. I was treated with so much care love respect and understanding. Excellent team cannot fault them. Thank you.
Visited Urology on May 2023
Review titled Leicester General Hospital
Replied on 07 June 2023
Hello Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Wonderful care
Rated 5 stars out of 5
by Pat Allsop - Posted on 18 August 2023
This is a late review of my total knee replacement operation that I had in May!!! I had the first class care from all the staff involved in my treatment. Starting with the pre op assessment clinic right thru until my discharge. I have a very low pain threshold but everyone was kind and understanding.
Visited Orthopaedics on May 2023
Review titled Leicester General Hospital
Replied on 22 August 2023
Dear Pat Allsop, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled The best care all round.
Rated 5 stars out of 5
by S.T - Posted on 07 May 2023
I wish there was a way to thank everyone individually for the care we received at this hospital. All involved in our care throughout and the amazing people that did my c-section. They went above and beyond for me and my son and put me at ease at a time I most needed it. I hope they all know how amazing they are.
Visited Maternity services on April 2023
Review titled Leicester General Hospital
Replied on 10 May 2023
Dear Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Plaster Room
Rated 5 stars out of 5
by Heidi Newman - Posted on 27 April 2023
The technicians in LGH outpatients Plaster Room are fantastic. I have had multiple plaster changes and the two plaster technicians have been kind, informative and reassuring. Thank you for their excellent service.
Visited Orthopaedics on April 2023
Review titled Leicester General Hospital
Replied on 10 May 2023
Dear Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled An unpleasant procedure made bearable
Rated 5 stars out of 5
by MRS L PILE - Posted on 20 April 2023
I had an endoscopy this morning in the Vanguard van at the General. I was seen on time and all 4 nurses who dealt with the initial assessment were very kind and explained everything clearly and patiently. I knew it wasn't a nice thing to have done but the doctor doing the procedure was very kind and I had every confidence they knew what they were doing. As the camera went in the nurse kept repeating gently " keep breathing" and " you're doing well". It doesn't last that long and although it's not a fun experience there aren't any lasting effects and I could drive home immediately. All the staff were great and we're very lucky to have these professionals
Visited Gastrointestinal and Liver services on April 2023
Review titled Leicester General Hospital
Replied on 10 May 2023
Dear Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Great practice experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2023
I had the pleasure of working in Ward 28 Urology as a student nurse and I have to say, it was an incredible experience. The staff were absolutely amazing and incredibly supportive throughout my time there. They went above and beyond to make me feel welcome and included, answering any questions I had and offering guidance whenever I needed it. I was impressed by how well-run and organized the ward was, and how dedicated the staff were to providing the best possible care for their patients. The facilities were top-notch and the equipment was well kept, which really helped to enhance the quality of care provided. Overall, I cannot recommend Ward 28 Urology enough. The staff are fantastic, the facilities are excellent, and the level of care provided is truly outstanding. If you're looking for a ward that is professional, compassionate, and committed to patient care, then look no further than Ward 28 Urology
Visited Urology on April 2023
Review titled Leicester General Hospital
Replied on 10 May 2023
Hello, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
Provided by Care opinion
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Review titled Ward 14.
Rated 5 stars out of 5
by Jennifer Beck - Posted on 03 April 2023
I had an op on my left knee to fix my tibula plateau repear and a bone graph. I was looked after from the first moment I arrived for surgery day on Thursday 28th March 2023. The surgeons came and explained everything that was going to happen. In the room before my op they explained everything they were doing right down to all the injection they were giving me and the nurse that was with me was amazing and calming. Operation went well and I woke up in recovery and I was soon back up on the ward. The ward nurses were amazing and was so patient with me. They done my obs every hour due to low blood pressure. The following day after surgery I saw the physico and put me a brace on that I will be wearing for the next 6 weeks and they got me of the bed and walked me around the room. But they did not push me too much. They came back the following day and got me walking to the toilet. Which I managed. Discharge day arrived and I was told that I could bring a wheel chair in so I was not using crutches through the hospital. They provided me with all my meds and I went home. The overall experience was excellent despite being really scared of the operation.
Visited Orthopaedics on April 2023
Review titled Leicester General Hospital
Replied on 18 April 2023
Hi Jennifer, Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
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Review titled Time and Patience
Rated 5 stars out of 5
by william cobbe - Posted on 27 April 2023
The doctor/surgeon I saw could not have been more patient with me , taking time to explain in great detail my complex problems in a very sympathetic way. I would like to name him but am not allowed - he was superb. Outpatients clinic 1
Visited Orthopaedics on April 2023
Review titled Leicester General Hospital
Replied on 10 May 2023
Dear Thank you for leaving your review about your experience. We're pleased that you received excellent care. We'll pass on your kind words to the team. Do you know about our Caring at Its Best awards? You can nominate staff or teams for an award that you feel went above and beyond during your time with us. There's more information online at: https://www.leicestershospitals.nhs.uk/aboutus/our-purpose-strategy-and-values/caring-at-its-best-awards/ We wish you all the best. Kind regards, The Communications Team Leicester's Hospitals
Information supplied by University Hospitals Of Leicester NHS Trust