Lister Hospital
Coreys Mill Lane, Stevenage, Hertfordshire, SG1 4ABContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Amazing pepple
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2023
I had a colopscopy under sedation and from the volunteer at the hospital entrance who was so kind and took me to where I needed to book in for my procedure, to all of the staff and the wonderful consultant I had I am truly delighted with how kind and understanding they all were. Truly wonderful staff,all professionals and truly wonderful treatment from everyone. Thank you to all the staff, and nurses and my consultant for helping me feel better again and for their kindness and compassion to me on the day. Thank you so much everyone at lister for all your help.
Visited Gynaecology on November 2023
Lister Hospital has not yet replied.
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Review titled Excellent care at a difficult time
Rated 5 stars out of 5
by Anonymous - Posted on 30 November 2023
My elderly father was admitted from his care home in the early hours of the morning. We are so grateful for the care he and our family received during his stay in A&E, AMU yellow and the elderly care ward where he passed away. He was treated with dignity throughout and we were kept informed of his condition and the plan for his care. Our views were respected at all times. We were impressed by the whole team including switchboard, student nurses, nurses, junior doctors and consultants. The care we received as a family has given us great comfort at a very difficult time.
Visited Geriatric Medicine on November 2023
Lister Hospital has not yet replied.
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Review titled Trying to cancell an appointment
Rated 3 stars out of 5
by Janet Bowrey - Posted on 13 November 2023
Received an appointment dating back to 2020,issue resolved do not need follow up. Doctor has confirmed this and notified your Department
Visited Haematology on November 2023
Lister Hospital has not yet replied.
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Review titled Prostate Biopsy
Rated 5 stars out of 5
by Brian Blake - Posted on 18 November 2023
Although extremely painful the procedure was fully explained beforehand by the surgeon. The nurses were extremely kind and helpful prior to the procedure. Admin staff were also efficient and courteous.
Visited Prostate Cancer Service on November 2023
Lister Hospital has not yet replied.
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Review titled Excellent care team and patient advice
Rated 5 stars out of 5
by Richard Grant - Posted on 23 November 2023
The welcome, pre-registrar checks and assistance was very good. This was followed by a very helpful, informative and clear conversation with the registrar who answered all questions and agreed an ongoing proactive plan.
Visited Urology on November 2023
Lister Hospital has not yet replied.
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Review titled No respect for the elderly
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
My 90 Yr old mother was admitted to hospital for the 19th time from January 2022 to Nov 2023 having falls and respiratory infections they still haven't sorted out why she is still getting repeated chest infections and I had to fight to get rehab after her knee replacement.
Visited Orthopaedics on November 2023
Lister Hospital has not yet replied.
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Review titled Stressful experience
Rated 2 stars out of 5
by Sarah-Louise Pavlovic - Posted on 19 October 2023
I am in remission for Lymphoma Hodgkinson. I had a telephone consultation this afternoon which left me completely stressed and full of anxiety. The person ringing me did not give a name who he was nor did he try to allay my fears. I had to explain why I wanted to discuss my blood works, which he found annoying and wanted to get me off the phone. I have a medical background (Bio Medical Science and could speak with some knowledge. Instead I as left feeling absolutely confused. Please could you arrange for someone to ring me back, preferably someone who understands my situation?
Visited Haematology on October 2023
Lister Hospital has not yet replied.
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Review titled Very impressed
Rated 5 stars out of 5
by Jacqueline - Posted on 18 October 2023
I was a patient at the Treatment Centre on Monday having an injection into my shoulder for a torn rotator cuff injury. I was very impressed with the care given by the whole team throughout my stay for the morning. It was a great example of good team work, compassion and care and I would like to thank them for such a positive experience.
Visited Orthopaedics on October 2023
Lister Hospital has not yet replied.
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Review titled Amazing Staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
I had a scan with a lovely lady who was completely understanding of my anxiety after a previous miscarriage, she was kind and reassuring. I honestly believe I couldn't have had someone better. I also had an amazing lady take my bloods, I have an extreme needle phobia and she was very understanding, helped distract me and is clearly very skilled at what she does as it was the quickest and least painful blood test I've ever had done. All staff on the maternity ward go above and beyond.
Visited Maternity services on October 2023
Lister Hospital has not yet replied.
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Review titled Frustrated
Rated 3 stars out of 5
by S Ashby - Posted on 24 October 2023
After spending 90 minutes on a phone call waiting to be connected to Outpatients, I enventually got to No.1 in the queue it came up with a message, please enter your code. The only code I could think of was my hospital number so started putting that in but after the 2nd digit, it said You have been logged out and ended the call. I do not have any other code on my correspondence. Really frustrated.
Visited Don't know on October 2023
Lister Hospital has not yet replied.
Information supplied by East and North Hertfordshire NHS Trust