Macclesfield District General Hospital
Victoria Road, Macclesfield, Cheshire, SK10 3BLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Macclesfield District General Hospital.
Reviews
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Review titled Great response
Rated 4 stars out of 5
by Clare Broomhead - Posted on 07 August 2023
I was seen very quickly both by the nurse and the X ray department The nurse I saw was very helpful and went to slot of effort
Visited Accident and emergency services on August 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Excellent attention
Rated 5 stars out of 5
by Eunice - Posted on 30 August 2023
On the evening of Sunday 20th August my husband was unwell and had to attend the A&E Department. The Receptionist & Triage were very efficient and pleasant and found him a cubicle with a bed for him to rest. He then had various tests and was seen by a very caring & efficient Doctor who clarified my husband’s condition . All the Team were very kind. Pleased to say my husband was discharged following the results of all the various tests & examinations.
Visited Accident and emergency services on August 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Amazing team
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
I had to stay in for a number of days during this week for third trimester complications. This was nowhere near as terrifying and stressful as it could have been thanks to the care of all the wonderful staff. I wouldn't hesitate to recommend maternity care at Macclesfield and can honestly say I'm excited to return for more appointments and to have my baby.
Visited Maternity services on August 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Please accept our sincere thanks for taking the time to comment on your experiences while being cared for on the ward. It's great to hear you were so pleased with the service provided. I will feed back your comments to the staff concerned and I'm sure it will mean a lot to them.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2023
Fantastic care and compassion. Very efficient service. Drs app Monday and seen with consultants Friday. Discharged within a week. Couldn’t fault any part of the care
Visited Breast Surgery on August 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Wonderful caring staff
Rated 5 stars out of 5
by Ann Aspinall - Posted on 24 July 2023
Everyone from reception to nurses and consultants were kind caring and empathetic today. I cannot praise this department enough for their attitude and expertise. Thank you
Visited Ophthalmology on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Fantastic staff
Rated 5 stars out of 5
by Carol Norton - Posted on 27 July 2023
I had to attend A&E today after a fall. I was attended to extremely quickly and had an x ray and was told I had a dislocated shoulder. I was in excruciating pain up until my dislocation to my right shoulder was put back into place. I was informed of the fabulous lady’s name who massaged around my dislocation prior to putting it back into place and I have forgotten her name (very sorry) this lady was amazing and very caring. Thank you to everyone for putting me back together
Visited Accident and emergency services on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Great practice
Rated 5 stars out of 5
by Barbara Leah - Posted on 19 July 2023
From the ambulance, A&E and xray and scan staff, I was met with kindness and compassion. In particular the trainee practitioner who helped me through the trauma I had experienced with professionalism and kindness
Visited Accident and emergency services on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Care and professionalism
Rated 5 stars out of 5
by mark wallis - Posted on 11 July 2023
Having been referred by my GP I would like to say a big thank you to all the staff who looked after me for their care and professionalism in dealing with my issue.
Visited Urgent care centre on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Great service
Rated 5 stars out of 5
by Diane Walker - Posted on 07 July 2023
I was referred by my GP as I have been experiencing discomfort in the area where I had breast cancer ten years ago. All the staff at Macclesfield hospital, in the breast care department, were professional, reassuring and personable. I feel confident that I receive the best possible care in this setting.
Visited Breast Surgery on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
Thank you for taking the time to post your comments concerning your care at Macclesfield Hospital. We will pass your comments on to the department concerned and I am sure your feedback will be very well received by our staff. Thank you once again.
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Review titled Uncaring tirage nurse
Rated 3 stars out of 5
by Anonymous - Posted on 27 July 2023
Went to A&E with my daughter who had a broke her foot. Unbelievably, the tirage nurse did not ask to see it. As a result , she waited longer in A&E than she would have done if she had looked at it, because she would have suspected a break and got seen quicker, which is what happened with other people. Thankfully the other staff were not like her, they were caring and compassionate. We do not mind the wait so much, it is the unprofessional and rude manner of the nurse.
Visited Accident and emergency services on July 2023
Review titled Macclesfield District General Hospital
Replied on 02 November 2023
We were very disappointed and sorry to read your comments. Please contact the Customer Care Team to discuss this matter further and they will be more than happy to assist you. They can be contacted on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.
Information supplied by East Cheshire NHS Trust