Mid Essex Hospital
Broomfield Hospital, Court Road, Broomfield, Chelmsford, Essex, CM1 7ETContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Brilliant Service and lovely staff
Rated 5 stars out of 5
by Fiona Chapman - Posted on 16 November 2023
Have been 3 times recently , once for a consultation, once for a pre operation procedure and then for the procedure itself . Extremely happy on all 3 occasions. Very smiley happy staff .My pre op appt was lunch time so I chose to pay for parking on a local driveway which worked well , 7 minute walk . I had heard that parking is always a nightmare when you have an appt to get to as there’s never any space . One day I hope there will be the funding for a much larger car park . I am sure there are far more important priorities though . Staff are fab , well done . Parking is difficult. Thank you for your care .
Visited Gynaecology on November 2023
Review titled Mid Essex Hospital
Replied on 20 November 2023
Good afternoon, thank you for taking the time to post your feedback, we will pass this onto the team. Kind regards, Patient experience team
Provided by Care opinion
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Review titled Great care as always at Broomfield
Rated 5 stars out of 5
by Kate Salmon - Posted on 03 November 2023
Seen in A&E in early hours of morning, referred to orthopaedics due to severe back pain. Excellent, professional, friendly staff in A&E, Notley Ward, Porters, MRI unit. Working under great pressures they provide an excellent service and I am grateful to every member of staff I dealt with. Thank you Broomfield hospital for your care and professionalism.
Visited Accident and emergency services on November 2023
Review titled Mid Essex Hospital
Replied on 07 November 2023
Good morning, thank you for taking the time to post your feedback, we will share this with the team. Kind regards, Patient experience team
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Review titled Parking
Rated 2 stars out of 5
by Anonymous - Posted on 06 November 2023
Parking as a patient is extremely difficult. My relative works as a staff member and has to commute by public transport even when she has a car to drive there as the staff multi storey does not have enough spaces. The lack of spaces is absurd. The hard working clinical staff at least deserve a parking space to be able to do their job.
Visited Don't know on November 2023
Review titled Mid Essex Hospital
Replied on 13 November 2023
Good morning, We are sorry to hear you have had this experience. If you would like to discuss this further, please contact the PALS team on 01245 514130. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.public.response@nhs.net Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled Still waiting
Rated 3 stars out of 5
by Janet Clarke - Posted on 19 December 2023
Sorry to complain, but had a 24 hour monitor fitted on the 9th October 2023 Returned it next day and still waiting the outcome. 19th December 2023.
Visited Cardiology on October 2023
Review titled Mid Essex Hospital
Replied on 22 December 2023
Good afternoon, We are sorry to hear you have had this experience. If you would like to discuss this further, please contact the PALS team on 01245 514130. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.public.response@nhs.net Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled Exemplary Care
Rated 5 stars out of 5
by G Elliot -Monk - Posted on 19 September 2023
Spent a week on Tiptree ward, Broomfield, surrounded and cared for, by compassionate, positive, professional staff. The whole experience, from the vital role of medical and mental care, all the way through to the no less important care and attention, given by the catering and cleaning staff, vital parts to ensure the safety for all, especially those like myself, at a vulnerable time. Tiptree ward, Broomfield, seems an especially highly active place, as I have a reoccurring situation that insists of short hospital stays, I can say with some experience, that Tiptree ward, Broomfield, maintains an exemplary high level to their care and attention to patients. Smiling through some of the most arduous shifts, that I witnessed myself. I would like to personally thank them, for making my stay both positive and inducive to my healing and getting better. I hope you will forward these comments to all, as they deserve to know, that all that that they do was seriously appreciated.
Visited Don't know on September 2023
Review titled Mid Essex Hospital
Replied on 21 September 2023
Good morning, thank you for taking the time to post your feedback, we will pass this onto the team. Kind regards, Patient experience team
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Review titled Colours are so vibrant
by Icanseenow@1234 - Posted on 18 September 2023
After having my cataract removed in September, I can see perfectly after 60 years of extremely bad sight! The colours are so vibrant, it has made such a difference to my life. Thank you all at the Vanguard unit and the outpatients dept for your skill , knowledge and care . No pain and I did not feel a thing during the operation ! Thank you NHS and all those who work within it !!! You are all miracle workers !!
Visited September 2023
Provided by Care opinion
Review titled Mid Essex Hospital
Replied on 19 September 2023
Good morning, thank you for taking the time to post your feedback. Kind regards, Patient experience team
Provided by Care opinion
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Review titled Very poor communications
Rated 2 stars out of 5
by John Hayes - Posted on 25 September 2023
Refered by GP to Dermatology Dept, Broomfield Hosp because of possible cancerous growth on hand. Seen @ out patients 2/9/2033 & told biopsy required & I would be contacted within 2 weeks with an appointment for that. No contact since, now 25/9/2023 of Sept. Search on NHS & Broomfield websites via Google shows, 'No contact information available.' What do I do now?
Visited Dermatology on September 2023
Review titled Mid Essex Hospital
Replied on 29 September 2023
Good afternoon, We are sorry to hear you have had this experience. If you would like to discuss this further, please contact the PALS team on 01245 514130. PALS office phone lines are open 10am to 2pm, Monday to Friday (excluding Bank Holidays). Alternatively you can email mse.public.response@nhs.net Kind regards, Patient Experience Team
Provided by Care opinion
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Review titled Excellent treatment
Rated 5 stars out of 5
by Letitia - Posted on 26 September 2023
I had to go to A&E suffering from a TIA and the treatment I received was 1st class. Within 2 hours of arriving I had been assessed by doctors, had 2 scans a blood test an ecg and an eye test and was admitted to the stroke ward for further tests and observations. During the 24 hours that I was on the ward I was treated with the utmost care by the nurses and doctors there, also I observed the kindness, care and patience that was given to the other patients and visitors on the ward by all the nurses on duty. Thank you all for your treatment and kindness.
Visited Accident and emergency services on September 2023
Review titled Mid Essex Hospital
Replied on 29 September 2023
Good afternoon, thank you for taking the time to post your feedback, we will pass this onto the team. Kind regards, Patient experience team
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Review titled Great care
Rated 5 stars out of 5
by Patricia burns - Posted on 19 August 2023
Went toAE was seen and admitted on yo acute care ward where I revived the same great care from all staff Staff in AE are very busy but very carding can not praise Brookfield enough The only thing that needs improving is getting the medication up to the ward on discharge so the bed could become free for someone else ABig thank you
Visited Accident and emergency services on August 2023
Review titled Mid Essex Hospital
Replied on 25 August 2023
Good afternoon, thank you for taking the time to post your feedback, we will pass this onto the team. Kind regards, Patient experience team
Provided by Care opinion
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Review titled Great Practice
Rated 5 stars out of 5
by Leonard Howard - Posted on 28 August 2023
I was taken into a&e on Saturday evening. The service I received was fantastic, seen timely, informed by doctors all throughout the plan, I had recent heart surgery and had post surgery complications which were diagnosed quickly and treatment started. I was able to be discharged the following day with a forward plan in place, I and family felt listened to, respected and felt confident and reassured with my treatment plan, Thankyou to all staff involved, nurses, doctors , porters etc
Visited Accident and emergency services on August 2023
Review titled Mid Essex Hospital
Replied on 06 September 2023
Good morning, thank you for taking the time to post your feedback, we will pass this onto the team. Kind regards, Patient experience team
Provided by Care opinion
Information supplied by Mid and South Essex NHS Foundation Trust