Musgrove Park Hospital
Musgrove Park, Taunton, TA1 5DAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Professional and hardworking staff
by Anonymous - Posted on 06 August 2023
Excellent care by a dedicated team of professionals. They were on their feet continuously and were happy to engage and help with even the most garrulous of individuals.
Visited August 2023
Musgrove Park Hospital has not yet replied.
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Review titled Amazing care and family support
by Glennbop2 - Posted on 08 August 2023
Some feedback for the whole Acorn team who have been fantastic these last two days looking after my daughter and also supporting Dad, who in some respects needed more from the staff than my daughter. They have been extremely patient with all my questions and nothing has been too much trouble. Please pass on my sincerest thanks to them all.
Visited August 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 08 August 2023
Dear Glennbop2 Thank you so much for your lovely feedback and your kind thanks. I am so glad to hear your experience was a positive one. Our team do such a wonderful job in ensuring every effort is made to fully support the needs of our patients and families during their stay with us - I am so pleased our staff colleagues were able to meet all the needs of your daughter, her Dad and your needs too! I hope your daughter is now much better. I will most certainly pass on your kind thanks and comments to all the staff members who looked after you all and I will also share more widely with the Children’s unit. Everyone will be very happy to hear about your feedback and very appreciative of your thanks! Kindest regards Dr Holly
Provided by Care opinion
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Review titled Holiday admission
by bracegj88 - Posted on 31 August 2023
I brought my young son into A&E as he was unwell while we were on holiday. He was seen by the triage nurse with in ten minutes of walking into the hospital and sent straight to resus. The staff in A&E were incredible. They ensured he received prompt treatment. He was then taken to Acorn ward, this is where he stayed for three nights. Thank you to all of the staff. They were professional, caring and extremely knowledgeable. We received excellent care from all the doctors and nurses.
Visited August 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 31 August 2023
Thank you for finding the time to write to us. This sounds very frightening for you but I am so pleased you were seen and cared for so quickly. I will share your lovely email with the team. I do hope you son is doing well.
Provided by Care opinion
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Review titled Massive thanks!
by Huw - Posted on 06 September 2023
Admitted needing emergency surgery. It was apparent that the relevant teams were flat out, short staffed and working additional hours. I was still looked after properly, politely and efficiently. I spent a few days in the hospital following surgery and have nothing but respect for the dedicated staff who looked after me, 'just doing their job'. I couldn't do it for an hour! huge thanks to all of you, the NHS is the best thing about this country.
Visited August 2023
Musgrove Park Hospital has not yet replied.
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Review titled Audiology for my Son
by Annimouse - Posted on 22 September 2023
My son saw a lovely audiologist who was fantastic with him. He has additional needs and she made every test fun and engaging, so much so that he didn't want to leave! Thanks Musgrove. Always our hospital of choice if we have one.
Visited August 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 25 September 2023
I am really pleased to hear of you positive experience within Audiology. Many thanks for taking the time to feedback to the team.
Provided by Care opinion
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Review titled Real empathy
by sigmakh66 - Posted on 18 August 2023
My daughter came in with an abscess feeling very unwell. They looked after her tenderly and with real empathy. My daughter is a teenager, and they treated her like an adult but explained everything calmly and clearly. A huge thank you and they are a real asset to Musgrove Hospital
Visited August 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 21 August 2023
Hi Sigmakh66 Thank you very much for taking the time to share your experience on the children's unit with us. Coming into hospital can be a really worrying time for young people and their parents/carers, I'm so pleased that our lovely team made the whole experience better for all of you. I hope your daughter is feeling much better now. I will pass on your lovely comments and thanks to everyone on the children's unit. Thank you once again Ang:-)
Provided by Care opinion
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Review titled From my entry to A and E till discharge
by MELVYN STUART DALWOOD - Posted on 13 September 2023
I consider my treatment from start to finish was 1st class by all members of staff that dealt with me I have no adverse observations what so ever relating to Musgrove Park Hospital.
Visited August 2023
Musgrove Park Hospital has not yet replied.
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Review titled Dangerous environment
by Anonymous - Posted on 18 August 2023
Poor communication between teams, lack of personal care offered. No nutrition and Hydration support. Unprofessional comments made to excuse failed care for example "skeleton staffing levels on weekends" resulting in preventable discomfort and pain due to actions in place not being addressed and completed.
Visited August 2023
Musgrove Park Hospital has not yet replied.
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Review titled Staff care
by Tripletrouble3 - Posted on 27 July 2023
The staff were really helpful, very kind and my son thought all the staff were very funny. All the staff made him feel comfortable and at ease. We were here for a long time and from A & E to PAU all staff were happy and put us at ease.
Visited July 2023
Provided by Care opinion
Review titled Musgrove Park Hospital
Replied on 27 July 2023
Thank you for writing such kind words to us, I will share this with the team. I'm sorry to hear your son has been unwell and Hope is now recovering.
Provided by Care opinion
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Review titled Excellent Care
by Susan Brindle - Posted on 11 July 2023
I would just like to thank the staff at Musgrove Park Hospital for the care and efficiency they showed to my husband when he came in with a dangerously low blood pressure. He has dementia, and was treated with with compassion and patience, and was given a very thorough assessment with lots of advice for me on ongoing care. Thank you.
Visited July 2023
Musgrove Park Hospital has not yet replied.
Information supplied by Somerset NHS Foundation Trust