Peterborough City Hospital
Edith Cavell Campus, Bretton Gate, Bretton, Peterborough, Cambridgeshire, PE3 9GZContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled A remarkable experience
Rated 5 stars out of 5
by Neil Franklin - Posted on 07 February 2024
Admitted for eye lid surgery. A bit worried with the intrusion on a very sensitive part of the body but found the whole experience amazing. Conscious through out the delicate procedure and truly appreciative of the skill and care taken. The lead gentleman was also instructing a trainee verbally while performing the operation and also guiding her through certain stages to give her hands on experience. May sound a little daunting to some, but to me it made me feel with their confidence that I was in the best possible care. Definitely on a par with my knee replacement operation at Hinchingbrook Hospital when I was conscious through out. Thank you North West Anglia NHS.
Visited Ophthalmology on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
Excellent care received for my boy. All staff and nurses were very caring, understanding and very efficient. They also bought us some food and a drink. Thank you very much for everything! Well done! You are Little Angels!
Visited Accident and emergency services on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2024
The service received was first rate. Thorough, caring, and efficient with minimal waiting times despite being very busy. I felt the service surpassed what I have had as a privately funded patient elsewhere.
Visited Orthopaedics on February 2024
Peterborough City Hospital has not yet replied.
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Review titled Patronizing
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
Some of the medical staff I have experienced whilst attending the hospital have demonstrated patronizing attitudes. They do not listen to the patient, they think they know best. Some after having completed a 3year degree still do not fully appreciate the issue rather tend to consider it to be in ones head. This is extremely frustrating as a patient. When one goes to the PALS service to complain all there answer is you need to go online and complete the form. This is my experience goes no where. Many of the nursing staff are kind and helpful
Visited Don't know on January 2024
Peterborough City Hospital has not yet replied.
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Review titled Excellent Service
Rated 4 stars out of 5
by John Gannon - Posted on 07 March 2024
I was seen by the Speech Therapy department due to my voice being effected after a stint in another hospital the previous year. The therapist that I was seen by explained what the problem was and the potential ways that it can be improved and fixed. I was referred to the consultant who performed an examination and further explanations which I found to be very useful as it was described in a way that it was easy to understand using visual model of the throat & voice box. Both the speech Therapist and consultant made me feel very comfortable to go ahead with the procedure. The procedure was conducted in a very timely manner and was out of the hospital on the same day. I now have a voice again and am very pleased with the experience
Visited Ear, Nose & Throat on January 2024
Peterborough City Hospital has not yet replied.
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Review titled Ungoing appoitment and never seen
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
So my boyfrend had accident on october 2023.The doctor made appitment emegency request to scan hand soft tissue. Of corse now its 05.2024 and we still havent been seen. After two letters that january appoitment are canceled and somewhere in aprill does he still need it. Of corse we sad that he neesds it .Hand hurts like hell he cant grab or take in hand anything whithout pain. I wuder if his hand havent healed as it shuld after 7 months waiting he will gona have operation? He almost lost his job because doctor didnt recomend to go back to work untill he will have this scan. So he is working whith pain. I know there are long waiting list we where patience. But siriously 7 months. Dissapointing.
Visited Orthopaedics on January 2024
Peterborough City Hospital has not yet replied.
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Review titled So close to 10_10!
Rated 5 stars out of 5
by Alan Russell - Posted on 29 January 2024
Very clean, friendly staff, fairly punctual. But, why were all the bike shess locked?!! While visiting, I had to leave my bike optomistically locked to a pole, feet from several perfectly covered security huts; oh, the irony! Really disappointing and baffling.
Visited Ophthalmology on January 2024
Peterborough City Hospital has not yet replied.
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Review titled inpossible appoitment
Rated 5 stars out of 5
by sandra - Posted on 27 February 2024
My husband had hand accident. Our GP made urgent as passible appoitment. My husband had hand accident and thumb is not moving.Need to have scan. Stll waiting. Accident was on october .Thiss is very dissapointing because his workplace is pushim him go back to work.Doctor GP doesnt recomend untill he sees doctor because the finger isnt moving. So how long we will have to wait?He has to provide for famaly as well. Its not fuuny from our point of view. We are even ready to pay for scan but thanks to lady which i have several times contacted we havent even recived information how much it will cost.Because she isnt alowed to give secretary number. If he will need to make operation on hand and after a year or two?This isnt funny anymore.We even don't know what to do!!!
Visited Orthopaedics on January 2024
Peterborough City Hospital has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Cheryl Pagulayan - Posted on 05 January 2024
I gave birth with my first baby here and I am so happy I choose this hospital. Everyone is 100% doing their job great. I feel safe all through out the process and everyone is very helpful and supportive. Thank you is not enough for the health workers. God bless you all in Maternity Services.
Visited Maternity services on January 2024
Peterborough City Hospital has not yet replied.
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Review titled Excellent care
Rated 4 stars out of 5
by Alain S - Posted on 10 May 2024
I was seen by rw advanced Practitioner in the Urgent Care centre. She was highly professional and receptive to my knee problem. She demonstrated high level of competence and took my blood and referred me to orthopaedic for further assessment and treatment. She took me to a waiting area after her consultation and offered me a cup of tea and biscuit whilst I wait for my blood result. She wished me good luck and I thought this was very person centred. Despite the busy department nurse rw took her time and I felt she deserves a recognition and great work she is doing.
Visited Accident and emergency services on January 2024
Peterborough City Hospital has not yet replied.
Information supplied by North West Anglia NHS Foundation Trust