Queen Alexandra Hospital
Southwick Hill Road, Cosham, Portsmouth, Hampshire, PO6 3LYContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Positive experience at Qa Hospital Majors A
Rated 5 stars out of 5
by Michelle - Posted on 11 September 2023
I had to visit with my mum today for a suspected TIA. The ambulance staff that brought us to the hospital right through to the Doctors, Nurses, Porters and HCAs that treated mum were amazing. They showed real respect for my mum and kept me informed all the time we were there. I cannot thank each one of them enough.
Visited Accident and emergency services on September 2023
Review titled Queen Alexandra Hospital
Replied on 19 September 2023
Good morning Thank you so much for taking the time to leave the lovely feedback about your recent experience with your Mum here at our hospital - it is very much appreciated. We were glad to read that you were kept fully informed and received amazing support throughout. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Very professional department and team
Rated 5 stars out of 5
by Deborah Robertson - Posted on 26 October 2023
I visited Urology with my Father who was feeling that no one could help him with his issues which are life affecting. The Specialist that we saw and the whole team were extremely professional, courteous and helpful. Thank you!
Visited Urology on September 2023
Review titled Queen Alexandra Hospital
Replied on 06 November 2023
Good afternoon Thank you for taking the time to leave this lovely feedback about your recent experience of care with your Father during his urology treatment. We were glad to read that the service received was extremely professional and helpful to you. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Thrombosis
Rated 5 stars out of 5
by Andrew Mole - Posted on 31 August 2023
I was referred to the QA as a possible DVT. The nurse and ultrasound specialist were very pleasent and helpful and the process was handled quickly and efficiently. As my second experience of out-patient treatment at QA I cannot praise it enough
Visited Vascular services on August 2023
Review titled Queen Alexandra Hospital
Replied on 04 September 2023
Good afternoon Thank you so much for taking the time to leave this lovely feedback about your recent experience here at our hospital as an outpatient, it was great to read that the staff were pleasant and helpful - and that the service received was very efficient. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Brilliant, professional and timely care
Rated 5 stars out of 5
by Victoria Matthews - Posted on 14 August 2023
The whole team was wonderful today. I was clinical nurse specialist in neurosciences (at qah and suht). I am now a successful painter and textile artist. My eyesight is everything. My husband was a consultant physician at QAH. He would be very satisfied with the expert care I received. Brilliant care from the whole team and I cannot thank you all enough xxxx
Visited Ophthalmology on August 2023
Review titled Queen Alexandra Hospital
Replied on 04 September 2023
Good afternoon Thank you so much for taking the time to leave the lovely feedback about your recent experience here at our hospital and the brilliant care you received. It is very much appreciated. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Very good all round
Rated 5 stars out of 5
by David C Healey - Posted on 01 August 2023
The staff and facilities made my visit for an uncomfortable procedure more bearable. Everything was explained and the staff were very kind, patient and understanding. Thank you!
Visited Urology on August 2023
Review titled Queen Alexandra Hospital
Replied on 09 August 2023
Good morning Thank you so much for the lovely feedback about your recent experience here at our hospital. It is very much appreciated. We are glad to hear that the team looking after you were very kind and patient, and that you felt informed throughout. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Overall care
Rated 5 stars out of 5
by Dave Norris - Posted on 15 August 2023
From entering to leaving this department the overall care & service was exceptional from all members of staff. Nothing was too much trouble for them in helping in any way possible. 5 Star treatment.
Visited Cardiology on August 2023
Queen Alexandra Hospital has not yet replied.
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Review titled Day ward is staffed by wonderful people
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
In for a daycase biopsy today. The staff are so great here, so cheerful, caring and always checking you are ok. Really professional too. The Doctor explained everything carefully, so I am not worried at all. He also explained I may need to stay overnight, allowing me to make arrangements. This is how the NHS should be, thank you.
Visited Nephrology on August 2023
Review titled Queen Alexandra Hospital
Replied on 04 September 2023
Good afternoon Thank you so much for taking the time to leave the lovely feedback about your recent daycase experience here at our hospital and the professional, caring approach from our staff. It is very much appreciated. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Thank you so much
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
I had to unfortunately attend A&E on Sunday 6th. From walking in I was seen promptly and ECG carried out. Then swiftly brought into the Ambulant Patient diagnosis room. Blood tests taken and eventually a wonderful kind understanding Dr attended to me. As my Tinnitus and hearing ability was worse due to being scared he very kindly took me aside to an available room to explain what was happening. The Dr was so kind and treated me with outmost respect. Thank you so much for your help. I went home reassured that everything was fine Thank you to all the staff at this A&E for your care and dignity shown towards me during my visit.
Visited Accident and emergency services on August 2023
Review titled Queen Alexandra Hospital
Replied on 04 September 2023
Good afternoon Thank you so much for the lovely feedback about your recent experience here at our hospital. It is very much appreciated. We are glad to hear that the team looking after you in A&E were very caring and that you felt treated with respect and dignity throughout your diagnosis and treatment. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled Great staff
Rated 4 stars out of 5
by David Langley - Posted on 25 August 2023
I took my wife to A&E as she was spitting a little blood. Although it took an age, the care she got and the support I got as her cater was super. We got free water and twice sandwiches were brought round free. 2 days later,following the A&E doctor’s referral, my wife is back for a scan. Great service.
Visited Accident and emergency services on August 2023
Review titled Queen Alexandra Hospital
Replied on 04 September 2023
Good afternoon Thank you so much for taking the time to leave the lovely feedback about your recent experience here at our hospital within A&E and the care and support you and your wife both received. It is very much appreciated. I have shared your feedback with the relevant team. With our best wishes Michelle, Patient Experience Team, Portsmouth Hospitals University NHS Trust
Provided by Care opinion
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Review titled friendly staff
Rated 3 stars out of 5
by Christine wort - Posted on 21 November 2023
had appointment 08/07/2023 was told I would have to have an operation on my polyps up my nose, I am not sleeping well, can not breathe from my nose. getting lots of headaches, nose runs all the time, have to sleep with tissue up my nose, or I do not sleep at all. I get Embarrassed going out, because my nose runs. all together i feel really depressed with it.
Visited Ear, Nose & Throat on July 2023
Review titled Queen Alexandra Hospital
Replied on 15 December 2023
Good afternoon Thank you for taking the time to provide feedback regarding your issues. We were very sorry to read about your experience and concerns, and would recommend contacting our Patient Advice & Liaison Service (PALS) for help and guidance, via the following methods: Email the team: pht.pals@porthosp.nhs.uk Telephone the team: Free phone 0800 917 6039 or 023 9228 6309 Kind Regards Kay. PALS Manager, Queen Alexandra Hospital, Portsmouth.
Provided by Care opinion
Information supplied by Portsmouth Hospitals NHS Trust