Royal Hallamshire Hospital
Glossop Road, Sheffield, South Yorkshire, S10 2JFContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Thank You!
Rated 5 stars out of 5
by William Knox - Posted on 27 March 2024
My 80 year old dad had a recent knee replacement. He couldn't praise the staff enough and especially liked the food! He even had home made soup that he said was delicious. Thank you all for your kindness and making his stay as comfortable as possible. Everyone I spoke to when I came to collect him were so lovely and helpful.
Visited Orthopaedics on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your dad's recent experience of care under our Orthopaedics team. We are really pleased to read that he was treated with kindness and staff were really helpful with you all. We are also pleased to read that he really enjoyed the food while he was admitted. Thank you again for your lovely comments and we will ensure that your thanks are passed onto the team. We would like to take this opportunity to wish your dad all the best with his recovery.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2024
I was admitted for a day case procedure. The staff at all levels were kind, caring and professional and made me feel so well looked after. I was so grateful. I later found out the ward was very short staffed but I wouldn't have known in terms of the care I received. They are working under such tremendous pressure everyday, but still turn up to work and do their utmost to maintain standards. It's a shame the government have allowed the NHS to become so chronically underfunded and stretched, and seemingly do not value this great service we have.
Visited Gynaecology on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your recent experience when you attended for your day case procedure. We are really pleased to read that all staff were kind and caring and you felt well looked-after, despite unfortunate short-staffing on the ward. Thank you again for your lovely comments. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Good experience
Rated 5 stars out of 5
by Yorky - Posted on 28 March 2024
I had day surgery on my nose last week.All the staff I came into contact with were friendly and professional.All in all a good experience.
Visited Ear, Nose & Throat on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you for taking the time to share your feedback about your recent day surgery. We are really pleased to read that you have had a positive experience and that staff were treated you with professionalism and kindness. Thank you again for the lovely comments, we would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Professional People.
Rated 5 stars out of 5
by Mrs Manns - Posted on 27 April 2024
I had a complete knee replacement at the end of march 2024. whilst I was afraid I didn't need to be. I was talked through the procedure step by step, which was a great comfort, as it is daunting. I felt I was in safe, capable, professional hands at all times I was in overnight, all staff were excellent,helpful, informative &caring even the food was good. I would like to thank everyone who was involved with my care!
Visited Physiotherapy on March 2024
Review titled Royal Hallamshire Hospital
Replied on 21 November 2024
Thank you ever so much for taking the time to share your feedback about your recent positive experience at our hospital. We are really pleased to read that staff involved in your care were professional and gave you all the information you needed. We are pleased to hear that your overnight stay was comfortable. Thank you again for your lovely comments and we will ensure that your feedback is shared with the relevant team. We would like to take this opportunity to wish you all the best with any ongoing care and treatment.
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Review titled Poor service
Rated 2 stars out of 5
by Denise Allman - Posted on 13 February 2024
my gp referred me to ent in september 2023 the waiting time is 14 weeks and my waiting time is beyond that I spent days at different times trying to get through to switch board,eventually got through and was put through to ent only to receive an automated message saying that no agent is available,it’s very disappointing and frustrating.
Visited Ear, Nose & Throat on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
Arrived at 02 day ward for review and left standing at nurses station while they finished gossiping. Not told anything waited 2 hours then asked if I was seeing a doctor or someone? Vague response!! Left in waiting room again!!
Visited Don't know on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Wonderfully caring people.
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
I needed urgent care and it was there. Not only that but it was delivered in such a caring way. It was not a comfortable experience - but it was so thoughtfully provided. I particularly want to thank the nursing staff who were not only knowledgeable but also caring to my needs. Thank you to the NHS and all those who pay their taxes.
Visited Urology on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Endoscopy
Rated 5 stars out of 5
by Joanne Rush - Posted on 17 February 2024
Thank you so much to the Endoscopy department Doctors and Nurses I don't know what I would have done without you being so kind and caring during a very worrying time, you were all amazing I really really appreciate it and can't thank you enough
Visited Gastrointestinal and Liver services on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Parking a no-go. Inaccessible for disabled patients.
Rated 1 star out of 5
by Andy - Posted on 29 February 2024
Horrendous experience this morning. I arrived over an hour before my appointment through ridiculous traffic around the hospital main roads only to find the multi-storey car park was full and coned off. Crawled in the traffic past the front of the hospital on the one way system to find all open air disabled spaces were full too. Nowhere to park within the vicinity of the hospital and couldn't easily do another whip round to see if anybody had left their parking space due to the absurd traffic around the general area. Therefore, I had no option but to cancel my appointment and drive home. I am a blue badge holder and drive from another town to get to Sheffield and cannot use public transport due to autism. Therefore, the car is my only sense of independence and giving me a sense of control over my life and the appalling car parking at the Hallamshire took that independence away from me. It also took away the chance of a medical appointment as I could not attend due to this. I won't be subjected to this again and will not ever go to this hospital again. This has also caused a delay in my treatment and healthcare which nobody in the N H S considers when they don't do their jobs properly. Whoever is in charge of parking / estates needs their P 45 today! On the positive side, the staff who I engaged with in the endocrinology department were amazingly helpful and supportive of my needs and I feel confident that I would have received the best care. I won't ever be going to this circus ever again after today's stressful debacle.
Visited Endocrinology and Metabolic Medicine on February 2024
Royal Hallamshire Hospital has not yet replied.
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Review titled Excellent efficient and speedy result.
Rated 5 stars out of 5
by Philip Rich - Posted on 14 February 2024
I had a chest XRay on Wednesday morning and informed of the result by my medical centre the following morning. The XRay dept. was very efficient and friendly. The waiting area was clean and tidy. I was very satisfied and happy with the service.
Visited Don't know on February 2024
Royal Hallamshire Hospital has not yet replied.
Information supplied by Sheffield Teaching Hospitals NHS Foundation Trust