South Tyneside District Hospital
Harton Lane, South Shields, Tyne and Wear, NE34 0PLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
Waiting times weren't long, all staff great, happy with care provided. Hospital very clean and tidy
Visited Accident and emergency services on May 2023
Review titled South Tyneside District Hospital
Replied on 06 June 2023
Hello, thank you for your feedback. We are pleased you didn't wait long for your appointment and that you were pleased with the care you received at South Tyneside District Hospital.
Provided by Care opinion
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Review titled excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2023
i have been on a number of occasions over the past few months adults and children's and i can honestly say the care received on both parts has been outstanding i have also attended other emergency cares within the region and will always choose southtyneside
Visited Accident and emergency services on April 2023
Review titled South Tyneside District Hospital
Replied on 18 May 2023
Hi, thank you for your feedback regarding our services at South Tyneside District Hospital. We are pleased to hear you are happy with the care you have received.
Provided by Care opinion
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Review titled Quick and Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2023
Advised by 111 to go down, I was triaged, seen and on my way home within 45 minutes. Friendly and helpful staff too
Visited Accident and emergency services on April 2023
Review titled South Tyneside District Hospital
Replied on 17 May 2023
Hi, thank you for your feedback. We are pleased you received prompt care at South Tyneside District Hospital and that the staff were friendly and helpful too.
Provided by Care opinion
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Review titled Never disappointed
Rated 5 stars out of 5
by Natalie Gray - Posted on 12 May 2023
Staff are always helpful and very reassuring. They keep you at ease and answer any questions you have no matter how stupid they may seem. Brilliant services every time!
Visited Children's & Adolescent Services on April 2023
Review titled South Tyneside District Hospital
Replied on 17 May 2023
Hello, thank you for your feedback. Great to hear such positive comments for our staff.
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Review titled Perfect
Rated 4 stars out of 5
by Anonymous - Posted on 14 May 2023
My son at 6 weeks old was very poorly and needed urgent care, if it was for south tyneside hospital being as close ass it is I would of been worried of taking him to Sunderland hospital, we were seen quick and officiant got him diagnosed and then an ambulance to Sunderland where we spent 2 nights, but if it wasn't for the doctors and nurses at South tyneside I don't no what I would of done so I am forever thankful to them all and it needs to remain open for the the rest like mothers that can't get to Sunderland hospital unless they drive
Visited Children's & Adolescent Services on April 2023
Review titled South Tyneside District Hospital
Replied on 17 May 2023
Hi, thank you for your message. We hope your little boy is doing well now. It is a worrying time when they are poorly and so young. We are pleased you received good care at South Tyneside Urgent Care for Children. We know it is such a vital service for the local community. We will pass on your thanks to the team.
Provided by Care opinion
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Review titled Amazing!
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2023
Nurses and doctors are amazing in childrens A&E couldnt imagine not having this centre, if this centre was to move or shut down i would not be able to get my children seen as i dont have any transport to any other hospital
Visited Accident and emergency services on April 2023
Review titled South Tyneside District Hospital
Replied on 18 May 2023
Hello, thank you for your feedback. We are very appreciative of our Children's Urgent Care Centre at South Tyneside Hospital and also our hard working staff. We will pass on your thanks to the team.
Provided by Care opinion
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Review titled Exceptional service
Rated 5 stars out of 5
by Andrew - Posted on 26 April 2023
Referred from my GP’s to attend the hospital to rule out that there wasn’t anything sinister happening to me. From the reception staff to nurses and doctors in A&E to the staff in X-ray and Pharmacy everyone was exceptional and efficient. I was diagnosed and treated within an hour and a half which is incredible. Thank you
Visited Accident and emergency services on April 2023
Review titled South Tyneside District Hospital
Replied on 03 May 2023
Hello, we are very pleased to hear you were happy with the care you received at hospital and that it was exceptional and efficient. We hope you are doing well.
Provided by Care opinion
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2023
From entering the hospital staff were incredibly caring. The service we received was fantastic and reassuring. A true asset to South Shields.
Visited Accident and emergency services on April 2023
Review titled South Tyneside District Hospital
Replied on 18 May 2023
Hello, thank you for your message. We are pleased to hear you had a good experience at South Tyneside District Hospital.
Provided by Care opinion
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Review titled Excellent care
Rated 5 stars out of 5
by Faye - Posted on 12 May 2023
I attended with my 7 month old baby boy after seeing a GP the day prior and being told he had a viral infection and didn’t need antibiotics. The nurse ensured my baby had a thorough check up, diagnosed him very swiftly, administered medication there and then to reduce his temperature and kept him in there care until they were satisfied that his temperature was at a normal level. They then prescribed antibiotics. They were absolutely great with both me and him. I believe the children’s urgent care is a vital service at South Tyneside Hospital and the staff there are an asset to the NHS
Visited Children's & Adolescent Services on April 2023
Review titled South Tyneside District Hospital
Replied on 18 May 2023
Hello, thank you for your feedback. We are pleased to hear your little boy had a thorough check up and you were happy with the care you received. We hope he is feeling better now. We will pass on your thanks to the team.
Provided by Care opinion
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Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2023
It is the only accident and emergency facility that I could get to and I was treated with great care and staff who listened to my symptoms where my gp did not, they helped get a possible diagnosis after months of not being taken seriously.
Visited Accident and emergency services on March 2023
Review titled South Tyneside District Hospital
Replied on 06 June 2023
Hello, thank you for your feedback. It is great to hear you received great care and that you felt listened to.
Provided by Care opinion
Information supplied by South Tyneside NHS Foundation Trust