Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care at Worthing Hospital
Rated 5 stars out of 5
by Barry Raynsford - Posted on 27 February 2023
I received excellent care at the Endoscopy Unit on my recent visit. The appointment was on time and I was looked after in a caring,friendly and professional way by the whole team. The procedure was painless and explained to me throughout. I received the same treatment whilst in the recovery ward. My experience on this occasion mirrors an earlier visit I made to this department in June 2022 for a similar procedure. I have been very impressed by the service provided by the Endoscopy Unit, and feel very fortunate to have this facility at Worthing Hospital. Many thanks.
Visited Colorectal cancer services on February 2023
Review titled Worthing Hospital
Replied on 28 February 2023
Dear Mr Raynsford thank you for your feedback following your recent visit to the Endoscopy department at Worthing Hospital. Please be assured that we will have the pleasure in sharing your compliments with the team. Thank you kind regards The PALS Team
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Review titled Fantastic care
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
My Dad was taken into hospital 4 weeks ago. He has Alzheimer's and Dementia. He was diagnosed with a fracture of the spine. I am so grateful for the care and support he has been given. We are waiting for a care package. All of the Team in Beckett ward are just superb. The young doctors have been so knowledgeable of Dad's illness. They are superb. Thank you everyone for all you are doing for my Dad, and special mention to the lovely lady who always brings me a cup of tea.
Visited Accident and emergency services on February 2023
Review titled Worthing Hospital
Replied on 07 March 2023
Dear Patient Thank you for your lovely post. It was a delight to read that we looked after your dad so well on Becket Ward and your experience was so good. We will share your post with the staff concerned who always appreciate such wonderful feedback. I will ensure that the lovely lady who gave dad his cuppa is aware of your lovely compliment as well. Thank you once again for taking time to share with us. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
I was admitted to A&E recently on a Sunday evening for high blood pressure etc. Excellent ambulance crew. On arrival the situation in A&E was very very busy. Booked in and triaged, seen by numerous members of staff, all professional and with positive attitudes All processes explained, with ongoing updates on likely actions etc. Many patients complaining on having to wait, with no apparent regard for the situation of other unwell patients and over loaded staff. The word entitled springs to mind. A dedicated, professional team and a credit to the hospital. My thanks to the staff. If you have a choice be admitted there.....
Visited Accident and emergency services on February 2023
Review titled Worthing Hospital
Replied on 05 April 2023
Thank you for your lovely feedback following your visit to Worthing Hospitals A&E department. Please be assured that the PALS team will be sharing your feedback with the team who i am sure will very much appreciate receiving your feedback. Thank you again kind regards The Pals Team
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Review titled A&E children’s ward
Rated 5 stars out of 5
by Luke - Posted on 27 February 2023
A big big thank you to all the lovely ladies in the A&E ward who took amazingly good care of my son Ronnie on Sunday, all of you are superstars and deserve all the recognition in the world. Thank you for being so patient, thank you for kind, thank you for explaining everything in great detail to us both, thank you a thousand times over. X
Visited Accident and emergency services on February 2023
Review titled Worthing Hospital
Replied on 28 February 2023
Dear Luke Thank you for your feedback following your sons recent visit to Worthing hospitals A&E department. Please be assured that we will share your feedback with the team who i know will really appreciate receiving your feedback. Thank you kind regards The Pals Team
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Review titled Amazing staff
Rated 5 stars out of 5
by Vanda - Posted on 09 June 2023
Everyone was extremely helpful delivering our baby girl and looking after us in the early days. Breastfeeding support is fantastic, they helped us a lot. The whole team goes above and beyond to make maternity experience beautiful for the new families. Thank you!
Visited Maternity services on February 2023
Review titled Worthing Hospital
Replied on 12 June 2023
First of all congratulations on the birth of your baby girl! It was lovely for us to read your comments about your care and the way the staff looked after you. Life must be pretty busy for you now so it is so kind of you to take the time to post onto this site, we really do appreciate it and we thank you very much
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Review titled Superb and responsive service despite being under pressure
Rated 5 stars out of 5
by Jerry - Posted on 06 January 2023
The service and response at A&E was amazing. Staff so professional and caring even though under considerable pressure. It was a very reassuring experience with clarity on what was happening and next steps. Thank you to all the staff teams
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Jerry What a lovely post, thank you so much. We will share your comments with the A&E team and they will be delighted. We hope you are feeling better now and thank you once again for taking the time to give us this feedback, we really do appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled A&E visit
Rated 5 stars out of 5
by L Berry - Posted on 25 January 2023
I was told to visit A&E today by my GP surgery and arrived at about 10.30. I was triaged within about 10 minutes of checking in, and from then on every interaction was prompt, and every doctor, nurse, and other caregiver (including the lovely chap who came round offering tea and food to the people waiting while being treated) was so pleasant. Each step was explained and I felt very well looked after. I ended up being there for about 8 hours, however about 6 hours of this was waiting for results of 2 sets of bloods to come back, which they obviously have no control over, and in the other two hours I had various other tests done. If you have to be in A&E, being treated this well makes a rubbish day much more bearable.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 26 January 2023
Thank you for your lovely feedback following your recent visit to Worthing hospitals Accident and Emergency department. Please be assured that we will have the pleasure in sharing your feedback with our A&E team, who will very much appreciate receiving this from you. Thank you again, kind regards The Pals Team
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Review titled Professional and Efficient Department
Rated 5 stars out of 5
by Jean - Posted on 06 January 2023
Very impressed with the efficiency and professionalism of the walk-in X-ray department today. I arrived just before 9am and registered and within minutes I was seen by a young nurse who guided me through the changing procedures and the beautifully clean cubicle and gown provided. Within 5 mins I was called for my Xray and the whole visit to this department was over within 15 minutes of my arrival. A very well deserved pat on the back for all of the staff within this department.
Visited Interventional Radiology on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Jean Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We will share your post with the staff concerned who always appreciate such wonderful feedback. Thank you and I hope all goes well for you. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Help
Rated 3 stars out of 5
by Fedup - Posted on 06 April 2024
Been waiting since May 2023 . Received sms text saying my file updated in March 2024 but no appointment given advices to call Worthing Appointments booking office . Can’t get through anyone got the number to call please ? I’m stressed and in pain with my ears
Visited Ear, Nose & Throat on January 2023
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your message. Please can we ask you to call the PALS team who would be able to help you further, their number is 01903 285032 thank you
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Review titled Great service
Rated 5 stars out of 5
by Steve B - Posted on 08 January 2023
Visited the AE (not by choice) on a Sunday afternoon, the service they provide under extreme pressure is amazing, they are extremely thorough and professional , yes you have to wait if you aren’t an emergency, i for one am grateful they are there for us.
Visited Accident and emergency services on January 2023
Review titled Worthing Hospital
Replied on 09 January 2023
Dear Steve What a lovely post, thank you so much. We will share your comments with the Accident and Emergency department and they will be delighted. We hope you are feeling better now and thank you once again for taking the time to give us this feedback, we really do appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
Information supplied by University Hospitals Sussex NHS Foundation Trust