Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Treated with kindness and respect
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2022
I recently attended Worthing A & E with someone who was very emotionally distressed. We were treated with kindness from the moment we entered from the Receptionist to the Mental Health team we then waited to see. I was particularly touched by the Health worker/Nurse (not sure which) who went to great pains to ensure we were both seated comfortably and making sure we had a hot drink before he went on his break. A small act of kindness that was very much appreciated. We then saw the appropriate mental health professional in a reasonable time frame. At a time when the NHS is so stretched it was lovely to see the person I was with so well cared for - thankyou
Visited Accident and emergency services on September 2022
Review titled Worthing Hospital
Replied on 26 September 2022
Thank you very much for taking the time to share your feedback following your recent visit to Worthing Hospitals Accident and Emergency department. Would you be so kind as to kindly share your feedback with the PALS team at Worthing hospital who would be able to share your feedback with the A&E team. The PALS team's email address is : uhsussex.palsworthing@nhs.net thank you
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Review titled NHS at its best
Rated 5 stars out of 5
by Barry - Posted on 14 September 2022
I spent 24 hours in Zone D of the Emergency Floor and was most impressed by the staff: highly professional, caring, attentive, positive and cheerful: the NHS at its best. Thank you.
Visited Accident and emergency services on September 2022
Review titled Worthing Hospital
Replied on 23 September 2022
Dear Barry, Thank you for your feedback following your recent stay within Worthing Hospitals Emergency Floor. Please may i share with you the contact details for the PALS team at Worthing Hospital for you to also share your feedback with, who who will be able to share your feedback with the Emergency Floors team please. The teams email address is : uhsussex.palsworthing@nhs.net Thank you
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Review titled Satisfactory ending to stressful life episode
by Lord Terrarz - Posted on 18 August 2022
Urgent referral to Worthing Neurology dept for investigation of suspected TIA. Letter received within a couple of days confirming appointment and clear summary of the tests to be carried out, their approximate timings: a primary and final conversation with the consultant. Every process went to plan, save a neck scan which couldn't be conducted because of staff sickness. TIA couldn't be proved therefore satisfactory ending to stressful life episode. The sister accompanying the consultant was excellent in every way, as was the consultant who was friendly, forthcoming and who explained clearly to me my condition.
Visited August 2022
Provided by Care opinion
Review titled Worthing Hospital
Replied on 18 August 2022
Dear Lord Terrarz What a lovely post, thank you so much. I hope you are feeling much better now and it is good to hear your life is less stressful for you. Thank you once again for taking the time to give us your feedback, it means such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Terrific Hospital
Rated 5 stars out of 5
by Fiona Burness - Posted on 26 August 2022
I’ve just recently returned home from a week in hospital and I have to say that the care I received couldn’t have been better. Lovely staff - nurses, doctors, catering and cleaning, all kind, caring and friendly. These people are under tremendous pressure on a daily basis and it is humbling to see how the cope so cheerfully with it all. Thank you for making my stay so comfortable and for sorting out all my symptoms, I feel better than I have in ages.
Visited Don't know on August 2022
Review titled Worthing Hospital
Replied on 30 August 2022
Dear Fiona, Thank you for your feedback. Would you be so kind as to share your compliments with the Patient Advice and Liaison Services team at Worthing Hospital who would be able to pass on your compliments to the ward team who have recently cared for you. The PALS teams email address is : uhsussex.palsworthing@nhs.net Thank you
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Review titled Lovely Staff
Rated 5 stars out of 5
by Miss Katharine Lawrence - Posted on 22 August 2022
I was referred to Worthing Hospital for a cystocopy. I was very nervous, but the staff here were fantastic. The nurse that was the first to deal with me was great, she was so kind and made me relax. The Dr I saw was also lovely, and the assistant cystoscopist! It was an unsuccessful visit, purely my body not the staff. They couldn't have been more kind. It upsets me when people moan about the NHS, I have had a great service for which I am happy to pay my taxes for :-)
Visited Urology on August 2022
Review titled Worthing Hospital
Replied on 22 August 2022
Dear Katharine Thank you so much for your lovely post and it will be my pleasure to share this with the team. I know how much this will mean to them. I hope that you are now doing well. Thank you for taking the time to share your experience with us, this is really important. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled CT Scan - Great staff start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2022
Procedure explained perfectly from start to finish. Despite it being non-invasive you can still feel apprehension and the staff quickly spot that and are excellent at explaining things in a way that make you feel at ease. A particular thank you to the nurse who takes care of you before and then after the scan.
Visited Interventional Radiology on August 2022
Review titled Worthing Hospital
Replied on 24 August 2022
Thank you very much for your lovely feedback following your recent visit to the Radiology Department at Worthing hospital. Please may you share your compliment with the Patient Advice and Liaison Services team at Worthing hospital who will be able to share your compliment with the Radiology Team. The teams email address is : uhsussex.palsworthing@nhs.net thank you
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Review titled So grateful
Rated 5 stars out of 5
by Jo Sharp - Posted on 09 September 2022
I wish to thank paramedics, Resuss, High Dependency Unit, Intensive Care Unit, Enhanced Surgical Care Unit, Clapham and Chanctonbury wards (and of course, theatre staff) who saved my husband's life. He was admitted with a perforated bowel and was also diagnosed with crohn's disease and a few other underlying disorders. From dialling 999 through to his discharge after 12 days in Worthing Hospital, we cannot praise all of the wonderful, kind, caring, patient and hard working staff, who cared for him. Thank you NHS Worthing.
Visited Intensive Care on August 2022
Review titled Worthing Hospital
Replied on 21 September 2022
Dear Jo, Thank you for your lovely feedback following your Husbands stay at Worthing Hospital. Please may we ask if you could kindly contact the PALS team at Worthing hospital and share your feedback with the team who will be able to share your compliments with all of the areas you have kindly mentioned. The team can be contacted by the following email address: uhsussex.palsworthing@nhs.net thank you
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Review titled Awful and careless
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2022
Don’t acknowledge parent concern, when calling I have never got through and have left messages with zero response… absolutely useless am appalled
Visited Children's & Adolescent Services on August 2022
Review titled Worthing Hospital
Replied on 19 October 2022
Dear Patient Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please call our Patient Advice and Liaison Service on 01903 285032 or email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled overworked staff
Rated 4 stars out of 5
by karen - Posted on 25 August 2022
brought in by ambulance didnt seem busy 12pm cleaning staff and the tea lady made a lovely cup of tea seen by a nurse for an ecg and blood tests everywhere was clean felt looked after but got moved twice to a&e then minor injuries.felt sorry for a deaf lady and lady who was in a&e from 9.30 am to 2pm. never enjoy going to hospital too many doors and corridors glad to find my way out.always been helped with directions and pointed to the right room,its service is good
Visited Accident and emergency services on August 2022
Review titled Worthing Hospital
Replied on 26 August 2022
Thank you for your feedback following your recent experience in Worthing Hospital's A&E department. Please may you share your feedback with Worthing Hospital's Patient Advice and Liaison Services Team who would be able to share your feedback with the team who cared for you. The teams email address is uhsussex.palsworthing@nhs.net thank you
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Review titled Amazing
Rated 5 stars out of 5
by George French - Posted on 24 November 2022
Went in for an ENT surgery, nurses on bluefin ward were absolutely fantastic and reassuring, the consultant and anaesthetist were very informative and understanding. They were very kind and made the experience absolutely phenomenal. The nurses in recovery were also fabulous and very caring. 10/10!!
Visited Ear, Nose & Throat on August 2022
Review titled Worthing Hospital
Replied on 28 November 2022
Thank you for your feedback and for taking the time to share these with us. As this site is anonymous would you be so kind as to share your feedback with the Patient Advice and Liaison services team at Worthing Hospital who would be able to share your feedback with the teams you have kindly complimented. The PALS teams email address is : uhsussex.palsworthing@nhs.net Thank you
Information supplied by University Hospitals Sussex NHS Foundation Trust