Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
I had 2 appointments for suspected cancer everything was explained really clearly the Drs HCA and nurses all made me feel at ease . I didn’t have such a great time a few years ago at another hospital so was extra nervous but the care I had was first class .
Visited Gynaecology on August 2023
Review titled Worthing Hospital
Replied on 08 August 2023
Dear Patient What a lovely post, thank you so much. This must have been a difficult time for you but it is good to hear that the Doctors, HCA and nurses made a difference for you. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Outstanding and fast response to stroke
Rated 5 stars out of 5
by VicS Storrington - Posted on 26 August 2023
Fortunately the (review restrictions means fast must be written in lower case) campaign resulted in my wife knowing that she needed to contact emergency services. I had noticed nothing was wrong when mowing the lawn on a hot day. On a tea break my wife saw that I was drooling from the side of my mouth and my left lip had dropped. An Ambulance arrived in about ten minutes . The paramedics were carried out thorough checks. They were kind and supporting and assured me that it was essential they take me to A&E and I would not have a long wait for attention. On arrival at Worthing Hospital I was wheeled immediately into the A&E stroke unit an I felt reasonably OK. I thought my speech was almost normal but joked with one of the team when I got stuck on finishing a difficult sentence. Was so grateful to be able to use my mobile phone and let my daughter and wife know about my progress. Once all the initial consultations, ECG and other monitors plus blood tests had been completed I was advised about the future plans. These would be a brain scan and checks of the main arteries in the neck. All this took place within a relatively short period of time and I was discharged in the early afternoon. Fortunately brain scan, ECGs and neck arteries were fine. The diagnosis was a TIA (or mini-stroke) and that I should not drive for a period of one month. Fortunate to have completed this review without typos! I am a fast touch typist and yesterday one hand was faster than the other! Special thanks to all the NHS team from call centre, stroke team and those providing the cleaning and other domestic services. Sincere hope that those providing care in the NHS are able to do so with assurances that inflation and other factors do not mean their own families do not suffer because of their dedication to others.
Visited Accident and emergency services on August 2023
Review titled Worthing Hospital
Replied on 01 September 2023
Dear Vic Thank you so much for your lovely post. It will be my pleasure to share your comments with the team as I know how much this will mean to them. I hope that you are continuing to recover well at home and thank you for taking the time in contacting us. Take care Jo Yearsley, Patient Liaison and Engagement Manager
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Review titled Lovely Staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
I can’t be more thankful of the staff within both the A&E department and the paramedics at Worthing Hospital, you truly are incredible! You were so caring and comforting with me and went above and beyond to ensure I was okay. I am forever grateful for all you do, keep being amazing! 🤍
Visited Accident and emergency services on August 2023
Review titled Worthing Hospital
Replied on 08 September 2023
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot.
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Review titled Great radiologist and isw
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
I was really worried about a scan and the Consultant and isw on 8.8.23 at Worthing radiology/ scans were fantastic: so understanding, professional and advised on what was best for me with such kindness and listened carefully. Excellent professionals
Visited Diagnostic Endoscopy on August 2023
Review titled Worthing Hospital
Replied on 16 August 2023
Thank you for your super comments and for taking the time to share them with us we very much appreciate this.
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Review titled The kindest, calmest and most effective help in ages
Rated 5 stars out of 5
by Anonymous - Posted on 01 July 2023
I was unfortunate enough to need A&E at the weekend when my GP was unable to see me in the week. I was transferred from A&E to UTC and was apprehensive at first. So much seems to have changed since I last needed to visit. 111 calls can now book you in to A&E, iPads to book in on the day and I’d never heard of UTC. The person I saw there was amazing, I’d seen her coming in and out of the waiting room, providing booking letters and reassurance in between seeing patients. Couldn’t have been more pleased with my care. How these superstars manage with overstretched budgets, rising visitor numbers and limited equipment I’ll never know. Big thanks from me.
Visited Urgent Treatment Centre on July 2023
Review titled Worthing Hospital
Replied on 06 July 2023
Dear Patient Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was good. We will share your post with the staff concerned who always appreciate such wonderful feedback. We hope you are making a good recovery now. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Positive Experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
I had to visit A&E today. The staff were all amazing. They were kind, friendly and efficient. I was kept well informed throughout
Visited Accident and emergency services on July 2023
Review titled Worthing Hospital
Replied on 14 July 2023
Thank you for your lovely post. It was a delight to read that the staff in A&E were kind, friendly and efficient. We hope you are making a good recovery now and thank you once again for your comments, we all really appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Great experience
Rated 5 stars out of 5
by Barbara D. Graysmark - Posted on 14 July 2023
I have had several endoscopes but yesterday was the best. All the staff were friendly, welcoming and explained things every step of the way, making me feel more at ease. Although the procedure is never pleasant but this team of ladies and one male nurse made it a much better experience.
Visited Diagnostic Endoscopy on July 2023
Review titled Worthing Hospital
Replied on 19 July 2023
Dear Barbara Thank you for your lovely post. It was a delight to read that we looked after you so well in Endoscopy and your experience was so good. We all really appreciate you sharing your compliment, it means a lot. I hope you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Really positive experience
by corridorhe93 - Posted on 20 July 2023
I was absolutely terrified to have my relatively minor procedure under general anaesthetic but also due to ongoing news reports about the NHS. My experience was incredibly positive- absolutely everyone I encountered at my pre-op assessment, Chanctonbury Ward and the surgical team were just lovely. Calm, friendly, patient, knowledgeable and reassuring. I really hope I don't ever have to go back but, if I do, I know I'm in safe hands. Thank you very much. I wish you were all funded better.
Visited July 2023
Provided by Care opinion
Review titled Worthing Hospital
Replied on 08 August 2023
Dear Patient What a lovely post, thank you so much. It was good to hear how reassuring everyone was and what a difference this made for you. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled A n e
Rated 2 stars out of 5
by Anonymous - Posted on 18 July 2023
Very condescending, was in excruciating pain rolling round, asked for help but was ignoring and little bit of medical gas lighting. Was very unhappy with care provided as I am chronically disabled aswell. And not taken into account any of my wishes
Visited Accident and emergency services on July 2023
Review titled Worthing Hospital
Replied on 19 July 2023
Dear Patient Thank you for your feedback and I am sorry to learn of your concerns. Unfortunately your details are anonymous so we can't get in contact with you. If you need to discuss further please call our Patient Advice and Liaison Service on 01903 285032 or email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 3.00pm, Monday-Friday. Jo Yearsley, Patient Engagement and Liaison Manager
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Review titled Endoscopy procedure
Rated 5 stars out of 5
by Mary P - Posted on 31 July 2023
Thank you to all the staff in the endoscopy unit for the excellent care and consideration with exemplary professionalism and efficiency. Every step of the procedure was explained to me in a very coherent way. I am eternally grateful for our National Health Service; it is a shame it has become such a political football. Again, thank you.
Visited Diagnostic Endoscopy on July 2023
Review titled Worthing Hospital
Replied on 08 August 2023
Dear Mary Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comments, we all really appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager
Information supplied by University Hospitals Sussex NHS Foundation Trust