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Worthing Hospital

Lyndhurst Road, Worthing, West Sussex, BN11 2DH

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Worthing Hospital.


Reviews

Displaying 71 to 80 of 134

  1. Review titled Excellent Hospital Care

    Rated 5 stars out of 5

    by Adrian - Posted on 18 May 2023

    I was brought into A@E by ambulance with severe stomach pain, A@E is always busy but by evening I was found a bed in the “surgical assessment ward” just off Chiltington ward here I was treated with kindness and efficiency by the nursing teams on both shifts, this high standard continued when I was transferred to Chiltington ward proper. In my stay at Worthing hospital I was given a scan and a endoscopic examination to determine my bowel problem again both these departments treated me with kindness and reassurance. Every member of staff I met seemed positive even the catering and cleaning staff who often go unmentioned keeping the hospital clean and the patients well fed deserve high praise. Overall a very positive experience.

    Visited General Medicine on May 2023

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    Review titled Worthing Hospital

    Replied on 31 May 2023

    Dear Adrian, Thank you for taking the time to share your feedback with our service following your recent stay at Worthing hospital. Please be assured that we will have the pleasure in sharing your feedback with all of the teams that looked after you and that you have kindly mentioned. Kind regards The Pals Team

    Report as unsuitable


  2. Review titled Excellent service and treatment

    Rated 5 stars out of 5

    by John Maitland - Posted on 07 May 2023

    I was admitted into A&E on Tuesday 2nd May with chest pains. After tests ECG, and blood tests I was admitted to Courtlands Cardiology ward. I was given an angiogram which revealed I had an heart attack they successfully fitted two stents on Thursday 4th May I was discharged on May 5th. The service and treatment I received was second to none. All the staff, Doctors, Nurses, catering and cleaners were exceptionally hard working kind and considerate. Please thank all the staff on my behalf for the very high level of treatment I received. John Maitland

    Visited Cardiology on May 2023

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    Review titled Worthing Hospital

    Replied on 09 May 2023

    Dear Mr Maitland Thank you for your lovely post. It was good to read that we looked after you so well and your experience was so good in A&E and Courtlands Ward. We will share your post with the staff concerned who always appreciate such wonderful feedback. We hope you are making a good recovery from your procedure and thank you once again for your comments. Jo Yearsley, Patient Engagement and Liaison Manager

    Report as unsuitable


  3. Review titled Absolutely horrible.

    Rated 1 star out of 5

    by Elizabeth Sheppardson - Posted on 17 May 2023

    Yesterday was the worst experience of Worthing A & E I've ever had. I am a 69yr old woman with chronic abdominal pain. I called for an ambulance at around 6.45 am, because I was very scared about the pain and was worried I was going to faint. They arrived within 10 minutes but didn't seem to think I needed to go to hospital. They reluctantly agreed to take me but didn't offer me any pain relief or anti sickness medication. When I arrived at A& E, I was treated with even more contempt and sat on a chair while blood was taken and a canula inserted. I begged for pain relief but none was given to me. Instead they took a blood sample. No one told me what was going on, or when a doctor would see me. I also felt extremely sick because of the pain and asked them for anti sickness medication. I was just left to sit alone with no interaction from the nurses whatsoever. I had been booked for an ultrasound scan on my abominal organs at 9.20 that morning and had asked for someone to accompany me but no-one did and I managed to make my own way. Nothing was found on the scan and I got lost finding my way back to th A&E room I was in. I eventually got a Codeine tablet + anti sickness tablet but it was all too late. I asked when I could see a doctor but was told it would be hours and other people were more serious. I broke down and cried with the pain but no-one cared. After a while I decided to discharge myself and self medicate to numb the pain. They took out my cannula and sent me on my way. As I walked outside my right arm started pouring with blood from the cannula removal . I went back to A & E and had the wound redressed. Then I got a taxi home. This was one of the worst experiences of my life. The staff were the most uncaring people I have ever met,

    Visited Accident and emergency services on May 2023

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    Review titled Worthing Hospital

    Replied on 31 May 2023

    Dear Ms Sheppardson, Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) by email : uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you.

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  4. Review titled Great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 May 2023

    I attended urgent treatment facility following very good service from 111 and GP calling and referring me to UTC On arrival reception staff very welcoming advised where I should sit and wait I was called in by Advanced practioner nurse who was very kind and reassuring problem explained and advised treatment. Time spent was amazingly quick All in all a very pleasant experience

    Visited Urgent Treatment Centre on May 2023

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    Review titled Worthing Hospital

    Replied on 31 May 2023

    Thank you for taking the time to share your feedback with our service following your recent visit to Worthing hospitals Urgent Treatment Centre. We will have the pleasure in sharing your feedback with the team. Thank you again for taking the time to share your feedback. Kind regards The Pals Team

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  5. Review titled Excellent care

    Rated 5 stars out of 5

    by Tracey - Posted on 09 June 2023

    My mother was given outstanding care, compassion and first class treatment. All the staff are professional and work extremely hard. They have my grateful thanks for everything they do in the most difficult circumstances.

    Visited Orthopaedics on May 2023

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    Review titled Worthing Hospital

    Replied on 12 June 2023

    Thank you for your super comments and for taking the time to share these with us. We are pleased to hear that your mum was given outstanding care and had a positive experience at Worthing Hosptial.

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  6. Review titled Angioplasty

    by Mike934 - Posted on 17 April 2023

    I had a heart attack in April. Previously I was fit 75 year old male In to a and e Worthing hospital.Admitted and had two stents fitted.Home next day. The care and medical attention I received was exemplary particularly as junior doctors on strike that week. I cannot emphasize enough the care and attention given to me and all the patients that I came in to contact that week by the nurses and other staff in cardiac care.

    Visited April 2023

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    Provided by Care opinion

    Review titled Worthing Hospital

    Replied on 19 April 2023

    Dear Mike Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comments, we all really appreciate it and I now cardiology will be happy to know they made a big difference. Hoping you are recovering well. Jo Yearsley, Patient Engagement and Liaison Manager

    Report as unsuitable


  7. Review titled Excellent patient care

    Rated 5 stars out of 5

    by Anonymous - Posted on 26 April 2023

    Staff were wonderful, looked after me when full of anxiety. Everything was brilliant, in and out in a few hours. Can’t commend the professionalism of the team highly enough. Thanks everyone.

    Visited Colorectal cancer services on April 2023

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    Review titled Worthing Hospital

    Replied on 27 April 2023

    Dear Patient What a lovely post, thank you so much. It was good to hear that staff looked after you so well, especially as you were anxious. We hope you are feeling better now and thank you once again for taking the time to give us this feedback, we really do appreciate it. Jo Yearsley, Patient Engagement and Liaison Manager

    Report as unsuitable


  8. Review titled Excellent service

    Rated 5 stars out of 5

    by Sarah Glow - Posted on 13 June 2023

    I have birth by C section in April. The staff were all extremely kind and professional during the whole experience. I would highly recommend Worthing for their Maternity, Gynaecology, and EPAc unit as everyone was supportive from day one during this pregnancy

    Visited Maternity services on April 2023

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    Review titled Worthing Hospital

    Replied on 14 June 2023

    Thank you for your lovely post Sarah. It was a delight to read that you were looked after so well and you had a good experience. Thank you once again for taking the time to share your feedback with us, it means such a lot.

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  9. Review titled Checked everthing

    Rated 5 stars out of 5

    by Greg Serna - Posted on 25 April 2023

    Went to A & E on instruction from NHS 111 following a fall and head knock a few days earlier. I was tested on everything including a CT scan and discharged confident that I was OK. Took a few hours but staff were constantly checking. Well done!

    Visited Accident and emergency services on April 2023

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    Review titled Worthing Hospital

    Replied on 26 April 2023

    Dear Greg, Thank you for your lovely feedback following your visit to Worthing hosptials Accident and Emergency department. Please be assured that your feedback will be shared with the A&E Team. Kind regards The Pals Team

    Report as unsuitable


  10. Review titled Amazing service

    Rated 5 stars out of 5

    by Anonymous - Posted on 02 April 2023

    Having rushed into a & e with a painful condition, I cannot thank all the staff enough with how I was treated. I was seen quickly and my treatment/test results/advice given promptly. Please pass on my best wishes to all the staff involved. I am now home and getting some much needed rest!

    Visited Accident and emergency services on April 2023

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    Review titled Worthing Hospital

    Replied on 05 April 2023

    Thank you for your feedback following your recent visit to Worthing hospitals A&E department. Please be assured that the PALS team at Worthing hospital will be sharing your feedback with the A&E team, who we know will very much appreciate receiving this from you. Kind regards The PALS Team.

    Report as unsuitable




Information supplied by University Hospitals Sussex NHS Foundation Trust