Wythenshawe Hospital
Southmoor Road, Wythenshawe, Manchester, Greater Manchester, M23 9LTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Horrendous care and service
Rated 1 star out of 5
by Anonymous - Posted on 25 March 2023
Turned up to A&E with a doctor's referral, triaged in an hour told I'd be seen by surgical within a couple of hours. Currently 8 and half hours later and nothing - not seen anyone triaged or taken through to a doctor in a good few hours! I think it's poor management and also need to make sure the staff know how to provide good customer service!
Visited Accident and emergency services on March 2023
Review titled Wythenshawe Hospital
Replied on 14 July 2023
We were very sorry to receive your comments and concerns via the NHS / Care Opinion website about your experiences at Wythenshawe Hospital Emergency Department. We have contacted the service who would like to apologise for the delay. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO23/0026 they will be able to discuss this with you. Yours sincerely, Patient Experience Team.
Provided by Care opinion
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Review titled Such considerate care
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
My dad was taken by ambulance to a and e having fallen out of bed. Every bit of care he received from the paramedics who attended and the staff on triage, to the doctors who didn’t leave any stone unturned in making sure they had addressed possible issue, we couldn’t have asked for any more. He was treated with kindness and dignity and nothing was too much trouble. Given all the difficulties facing the NHS, it is even more to their credit that our experience was such a positive one. To everyone who helped care for my dad, thank you. We are very lucky to have such amazing care by selfless people.
Visited Accident and emergency services on February 2023
Review titled Wythenshawe Hospital
Replied on 23 February 2023
Thank you for your positive comments posted on the NHSwebsite regarding the care your father received at Wythenshawe Hospital A&E. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you felt your father was treated with kindness and dignity and that every possible issue was addressed. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments the staff involved. The Patient Experience Team
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Review titled f16 ward
Rated 5 stars out of 5
by Tereza Kovacsova - Posted on 16 February 2023
f16 ward was lovely i was there today and i can say they are very helpfull and they will do everything they can to make you feel confortable i dont know the name of the nurse that was takeing care of me but i want to say big thankyou for your support i knew i was in good hands.
Visited Don't know on February 2023
Review titled Wythenshawe Hospital
Replied on 23 February 2023
Dear Tereza, Thank you for your positive comments posted on the NHS website regarding the care you received on F16 at Saint Mary’s Wythenshawe. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects their hard work and dedication. It was reassuring to read that you thought they did everything they could to make you feel comfortable. I can assure you that we have passed on your thoughts to the Head of Nursing who will share your comments with the staff involved. The Patient Experience Team
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Review titled Great birth experience
Rated 5 stars out of 5
by M Guan - Posted on 06 March 2023
We attended maternity triage around midnight on the 26 Feb. All the midwives from the start were fantastic, along with the consultant who helped with my birth.
Visited Maternity services on February 2023
Review titled Wythenshawe Hospital
Replied on 30 May 2023
Thank you for taking the time to share your positive feedback regarding your care at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of our staff and really appreciated by the staff when people leave such glowing feedback. We have forwarded your message for sharing with all the staff involved. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled First class service
Rated 5 stars out of 5
by Clare - Posted on 23 February 2023
I want to say thank you to the whole team at the nightingale prevent breast cancer centre . From the second I walked in every member of staff was kind , efficient and thorough … you all do a wonderful job which must be very stressful. Thank you
Visited Breast cancer services on February 2023
Review titled Wythenshawe Hospital
Replied on 27 February 2023
Dear Clare, Thank you for taking the time to share your positive feedback on the NHS website regarding your care at the Nightingale Breast Cancer Centre. It is always good to read such positive words in response to the conscientious work of our staff. We have forwarded your message on to the Head of Nursing and all the staff involved. The Patient Experience Team
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Review titled Great practice
Rated 5 stars out of 5
by V Bennett - Posted on 18 January 2023
From the pre op appointment through to cardiac surgery in the Cardiology unit, the level of care, understanding and professionalism that the team gave me was fantastic. The whole team, as well as reassuring me, ensured everything was done to locate my issues. Once identified, they rectified my problems. Good advice was given for recovery practices to commence as soon as possible. The staff on the ward were polite, caring and professional. I cannot praise the Cardiology team high enough.
Visited Cardiology on January 2023
Review titled Wythenshawe Hospital
Replied on 24 January 2023
Thank you for taking the time to share your positive feedback on the NHS website regarding your care at Wythenshawe Hospital, Cardiology. It is always good to read such positive words in response to the conscientious work of our staff, we are pleased to hear you felt well supported and informed at all stages of your care journey. We have forwarded your message on to the Head of Nursing and all the staff involved. We wish you all the best with your recovery. The Patient Experience Team.
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Review titled Excellent service
Rated 5 stars out of 5
by David Owen - Posted on 13 February 2023
I would just like to say thanks to the ENT nurse who cured my nose bleeds, got referred by my Doctor, got there early for my appointment and was seen before my time, I have had a follow up telephone since and Doctor explained how to avoid nose bleeds in the future Kind Regards Dave
Visited Ear, Nose & Throat on January 2023
Review titled Wythenshawe Hospital
Replied on 31 May 2023
Thank you for taking the time to share your positive feedback regarding our staff at Wythenshawe Hospital. It is always good to read such positive words in response to the conscientious work of all our staff and great to hear that we have been able to provide care and advice which has resolved the nose bleeds. We have forwarded your message for sharing with the staff member who will really appreciate your comments. Yours sincerely, The Patient Experience Team
Provided by Care opinion
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Review titled Wonderful
Rated 5 stars out of 5
by Lynn McWilliam - Posted on 20 December 2022
Everyone I encountered was lovely. Everything was explained to me in detail and I could not have asked for more helpful staff.
Visited Allergy services in hospital on December 2022
Review titled Wythenshawe Hospital
Replied on 22 December 2022
Thank you for taking the time to share your positive feedback on the NHS website regarding your care at Wythenshawe Hospital. It is always good to hear that our staff were helpful and took their time to explain your care to you. We will ensure your feedback is shared with our Nursing colleagues. Kind Regards from the Quality Improvement and Patient Experience Team
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Review titled Friendly, smooth, and quick care in children’s A&E
Rated 5 stars out of 5
by Sepeedeh Saleh - Posted on 29 December 2022
We visited in one of the days following Christmas (in the evening) as my daughter had an arm injury. We waited in the children’s A&E which was calm and friendly. My daughter was triaged, x-rayed and reviewed by a specialist nurse practitioner in a really short amount of time. Everyone was kind and helpful throughout. Given the immense pressure the system is currently under, I was incredibly impressed by the care we received. Thank you to everyone involved - we’re so, so grateful.
Visited Accident and emergency services on December 2022
Review titled Wythenshawe Hospital
Replied on 12 January 2023
Dear Sepeedeh, Thank you for your positive comments posted on the NHS website regarding the care your daughter received at Wythenshawe Hospital, Children's Emergency Department. It is very pleasing to hear that you were seen in a timely manner and found the care and treatment to be of the high standards we aim for. We have forwarded your message on to the Head of Nursing to share with the team. We wish your daughter a speedy recovery, The Patient Experience Team.
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Review titled Great team!!
by Josts49 - Posted on 20 December 2022
I had a CT Colonoscopy last week at Wythenshawe Hospital. I just want to thank all members of staff for their fantastic assistance, support & help through the procedure. It was a few minutes of discomfort but their warm and professional attitude helped me considerably and made things much easier. Thanks again!!
Visited December 2022
Provided by Care opinion
Review titled Wythenshawe Hospital
Replied on 21 December 2022
Thank you for your positive comments posted on the NHS website regarding the care you received at Wythenshawe Hospital. It was very kind of you to take the time to write and compliment the staff as it is always good to receive positive feedback which reflects the hard work and dedication of our staff. It was reassuring to read that you thought their professional attitude and support helped you through the procedure. I can assure you that we have passed on your thoughts to the Matron who will share your comments the staff involved. The Patient Experience Team
Information supplied by Manchester University NHS Foundation Trust