Yeovil District Hospital
Higher Kingston, Yeovil, Somerset, BA21 4ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Yeovil District Hospital.
Reviews
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Review titled Easy colonoscopy
Rated 5 stars out of 5
by Astrid - Posted on 22 October 2023
Every aspect of my care was first class. The consultant who carried out the procedure was excellent, talked me through everything and calmed my nerves. A sedation was not necessary, I got some pain killer instead that worked perfectly for me. There was nothing undignified or embarassing. Everyone was friendly and helpful. Many thanks to all of you.
Visited Colorectal cancer services on October 2023
Yeovil District Hospital has not yet replied.
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Review titled Very disappointing doctor
Rated 1 star out of 5
by Anonymous - Posted on 05 October 2023
I walked into the A&E department after having been referred by someone from 111 at 8pm. I saw the triage nurse after an hour and she told me to wait to see a Doctor. I find myself 4 hours later still waiting to be seen by anyone with countless people coming in and out. Finally gone 1am I am seen by a doctor who belittled me being there with a laugh and said she wasn’t sure why she was bothering to do anything as it would have been fine. After a very long time waiting having being told to by two healthcare professionals it is an utter shame to have had that treatment after a long evening.
Visited Accident and emergency services on October 2023
Yeovil District Hospital has not yet replied.
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Review titled Colonoscopy
Rated 5 stars out of 5
by Marcus Alastair Conway Hill - Posted on 09 September 2023
Other than being left for an unknown time after I changed, every aspect of my care was the first class. The consultant who carried out the procedure was excellent, the pain despite no anaesthetic, although it was offered, the backup nurses gave a great atmosphere so that I would not feel tense. Many thanks to all of you.
Visited Don't know on September 2023
Yeovil District Hospital has not yet replied.
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Review titled Welcoming professional hospital
Rated 5 stars out of 5
by Tracy Walton - Posted on 19 August 2023
10/10 to Yeovil accident and emergency I attended today for a suspected blood clot in my leg following surgery. All staff from Receptionist, Triage nurse, Staff nurse on the Orthopaedic section and attending Orthopaedic Practitioner were reassuring and supportive and answered my questions. I need to return for a Doppler test tomorrow but that is the fault of the current government through underfunding that it was closed today. All staff were welcoming and friendly.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Patricia - Posted on 26 August 2023
My husband has had to visit the AEC dep't four times over the last few days and I just wanted to say how kind and respectful every single person we came into contact were. Considering how busy the dep't is, patients were treated as soon as possible and greeted with a smile and a caring attitude. Thank you.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Liz Ward - Posted on 22 August 2023
Went in with an allergic reaction to a wasp sting. Was triaged quickly and taken straight to resus for immediate care. So impressed by everyone I was seen by.
Visited Accident and emergency services on August 2023
Yeovil District Hospital has not yet replied.
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Review titled Very quick and easy
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2023
I came for an initial investigation into a potential breast lump. Was advised I might have to wait for up to 3 hours, but was seen and out again within the hour. Everyone was very pleasant, polite and friendly, and luckily my lump was not cancerous. Was reassured, and extremely relieved. This is a great service, which we are lucky to have.
Visited Breast Surgery on July 2023
Yeovil District Hospital has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Michael Powell - Posted on 18 July 2023
I had ear surgery and reconstruction on 7th July and found the team to be very caring and efficient. I've just had my stitches out and am so pleased and amazed with the result due to the great skill of the surgeon. Thank you to all involved!
Visited Plastic surgery on July 2023
Yeovil District Hospital has not yet replied.
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Review titled Brilliant and painless treatment
Rated 5 stars out of 5
by Michael Scott - Posted on 12 June 2023
I have just had a colonoscopy and polypectomy and the team were excellent, I had no pain and they went out of their way to ensure my comfort. Thank you.
Visited Colorectal cancer services on June 2023
Review titled Yeovil District Hospital
Replied on 16 June 2023
Dear Michael Thank you for taking the time to leave your feedback. It is wonderful to hear that the staff went out of their way to ensure you were comfortable and that you experienced no pain during your procedure. I will ensure your feedback is shared with the team involved. With best wishes Krystle Krystle Pardon Head of Patient Engagement and Involvement
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Review titled Extraordinary and professional
Rated 4 stars out of 5
by Celia - Posted on 05 July 2023
On referral from an out of hours health centre I attended A&E at Yeovil Hospital 10.00pm on the same Saturday night as Glastonbury Festival. Yeovil Hospital was 1st hospital for all Glastonbury festival patients. I was a walk in case. All members of the treatment team I met were extraordinary, kind and professional. I eventually saw the Doctor at about 5am. There was no hint from this Doctor of the sheer volume of patients they must have already seen, the Dr gave me full attention and carefully explained all that was happening. I also received excellent follow up support from the Radiology department that night and the next day. Please pass on my grateful thanks to all, Health Centre team, A&E team, Radiology team for the most extraordinary service in the busiest of circumstances. Thank you for being there. xxxx
Visited Accident and emergency services on June 2023
Review titled Yeovil District Hospital
Replied on 17 July 2023
Hello Celia Thank you for taking the time to leave your feedback about your recent attendance at Yeovil District Hospital. I am pleased to hear that all of the members of the treatment team were kind and professional and you were given a careful explanation about your plan of care. I will ensure your thanks are passed onto the teams including A&E and the Radiology department. Best wishes Krystle Krystle Pardon Head of Patient Engagement
Information supplied by Yeovil District Hospital NHS Foundation Trust