Dorking Healthcare Limited (DHC)
DHC Outpatients at Dorking Hospital, Off St Paul's Road West, Horsham Road, Dorking, Surrey, RH4 2AAPatient ratings and reviews
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Reviews
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Review titled Awesome medical facility
Rated 5 stars out of 5
by Julian Sawyers - Posted on 13 March 2023
My face to face consultation had to be changed 24 hours before my appointment as I discovered I had the dreaded covid virus. One call to the hospital and they were brilliant. Changed my face to face appointment to a telephone appointment. I can't thank all the staff enough for being so helpful. The consultant was brilliant and a phone call was super adequate on this occasion so even with covid it didn't affect my consultation. The wonders of modern technology and hospital staff willing to be professional and helpful makes a huge difference.
Visited March 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 16 March 2023
Dear Mr Sawyers We were pleased to hear that your recent experience with Dorking Healthcare was such a positive one. Unfortunately Covid is still present, and so we will always try and give our patients an alternative option where possible. It is always appreciated to receive such lovely comments, thank you. Kind Regards Duty Manager
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Review titled Incredible and informative appointment.
Rated 5 stars out of 5
by Mrs Eileen Morris - Posted on 17 March 2023
I am 86 years old and I can honestly say that the doctor I saw was the best Doctor I have ever seen.He is investigating every Avenue to try to help me.He is a diamond!
Visited March 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 20 March 2023
Dear Mrs Morris, We really appreciate you taking the time to review your visit with us at Dorking Healthcare. Dr Odemuyiwa will be pleased to read your review and glad you are having such a positive pathway through here for your Cardiology care. Kind Regards Duty Manager
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Review titled Nice small hospital.
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
Nice reception staff. I was seen almost on time. Parking a slight problem. My main problem was understanding the consultant owing to my poor hearing, his very quiet voice and his accent. He was very nice though!
Visited March 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 24 May 2023
Dear Patient, Thank you for spending time to tell us about your recent visit to DHC. Parking is generally easy for patients but as the car park does not belong to us, it is hard to monitor, so hopefully you will find it easier next time. If you need a chaperone or hearing assistance at any of your future appointments please let the Reception team know and we will try and assist you. Kind Regards Duty Manager
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
I was given an earlier appointment than originally planned. I was seen on time The practitioner was very pleasant and informative and answered all my questions. She told me the outcome of the scan as she examined each part.
Visited March 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 16 March 2023
Dear Patient, We were pleased to receive your lovely comments about your recent visit here at Dorking Healthcare. We always try and give patients the earliest appointment possible and were pleased you found your appointment informative and felt reassured. Thank you for your time. Kind Regards Duty Manager
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Review titled Always good
Rated 5 stars out of 5
by Bernard Conn - Posted on 06 March 2023
Have received excellent care and service whenever I have used this hospital Appointments have always been on time and the staff courteous and friendly
Visited March 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 07 March 2023
Dear Mr Conn, Thank you so much for taking the time to tell us about your positive experience at your recent appointment at Dorking Healthcare. We will make sure in passing on your nice comments to the teams here who will appreciate them. Kind regards Duty Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Victor Toy - Posted on 09 February 2023
Extremely caring and considerate care. Fully advised as to my ongoing progress. Doctor had time to talk about my healing and take further photos to compare with previous photos
Visited February 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 24 February 2023
Dear Mr Toy, Apologies for the delay in replying to your kind comments, I think there may have been a technical issue. It was lovely to read your comments and hear about your positive experience with your DHC appointment, which we can pass onto our staffing teams. Kind Regards Duty Manager
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Review titled Wonderful resource
Rated 5 stars out of 5
by Verral Anne Culton - Posted on 23 February 2023
I get referred to Dorking Hospital quite often and give silent thanks each time I go for many reasons including convenience, lovely attitude of the reception staff and the overall efficiency. My last experience was really good too. The technician was lovely and took time to explain what was happening. I’m so pleased we have this facility in Dorking to spare us from the trip to another hospital in another town.
Visited February 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 24 February 2023
Dear Verral, It was lovely to receive your nice comments recently. We try hard to give our Patients a positive experience with Dorking Healthcare, and our staff will be pleased to hear your visit was a good one. Kind Regards Duty Manager
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Review titled Nice little hospital
Rated 4 stars out of 5
by Alan - Posted on 03 February 2023
Friendly staff and volunteers. Prompt and on time appointment. Even the Friends kiosk was great. Would have liked a cafe for breakfast though being a diabetic who left home without breakfast as I expected one there
Visited February 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 06 February 2023
Dear Alan, Thank you for taking the time to complete your patient feedback regarding your appointment here at Dorking Healthcare. We are pleased you found the staff and Coffee Shop Volunteers friendly and you had a positive experience with us. Regarding your comments on the Friends Coffee Shop, as you are aware it is Volunteer lead and provides drinks and snacks for our visitors and staff, but unfortunately doesn't have the capacity or funding to provide breakfasts, as we are only a small outpatients facility. We hope if you attend our facility again you have another positive experience. Kind Regards Duty Manager
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Review titled Great Doctor
Rated 4 stars out of 5
by Penelope Chadgidakis - Posted on 18 February 2023
I have seen this doctor before and he really knows his stuff...and has a very engaging manner too...and zi saw him at my most convenient location this time too
Visited February 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 20 February 2023
Dear Penelope, Thank you for taking the time to complete our Patient Feedback survey. We were very pleased to hear about your positive experience with our Consultant who you felt was engaged at your appointment and that you appreciate being seen locally. We will be sure to pass on your good comments. Kind Regards Duty Manager
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Review titled Right-sized community hospital
Rated 5 stars out of 5
by Marco Kapp - Posted on 16 January 2023
The hospital is clean, tidy and well/organised (except that car park is too small). Staff are helpful and have good attitude. Services are limited but have extended over recent years. Size seems perfect.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 17 January 2023
Thank you for your feedback, Marco. We are pleased that you found us to be tidy and well organised. The carparks can unfortunately be busy at some times of the day. We will pass your positive comments to the staff here. Thanks, DHC