Dorking Healthcare Limited (DHC)
DHC Outpatients at Dorking Hospital, Off St Paul's Road West, Horsham Road, Dorking, Surrey, RH4 2AAPatient ratings and reviews
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Reviews
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Review titled Great Doctor
Rated 4 stars out of 5
by Penelope Chadgidakis - Posted on 18 February 2023
I have seen this doctor before and he really knows his stuff...and has a very engaging manner too...and zi saw him at my most convenient location this time too
Visited February 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 20 February 2023
Dear Penelope, Thank you for taking the time to complete our Patient Feedback survey. We were very pleased to hear about your positive experience with our Consultant who you felt was engaged at your appointment and that you appreciate being seen locally. We will be sure to pass on your good comments. Kind Regards Duty Manager
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Review titled Right-sized community hospital
Rated 5 stars out of 5
by Marco Kapp - Posted on 16 January 2023
The hospital is clean, tidy and well/organised (except that car park is too small). Staff are helpful and have good attitude. Services are limited but have extended over recent years. Size seems perfect.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 17 January 2023
Thank you for your feedback, Marco. We are pleased that you found us to be tidy and well organised. The carparks can unfortunately be busy at some times of the day. We will pass your positive comments to the staff here. Thanks, DHC
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Review titled Very efficient and very good service
Rated 5 stars out of 5
by Mick Lowe - Posted on 20 January 2023
Physio was just great. Very professional and very good therapy. One of the best therapists I have experienced.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 23 January 2023
Dear Mr Lowe, Thank you for the positive feedback you have written on Dorking Healthcare's feedback site. Although, I am unable to find your Physio appointment with us here, could it be it was with Central Surrey Health Physio down the other end of the Hospital? Kind Regards Duty Manager
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Review titled Good practice but busy waiting room and car park full
Rated 5 stars out of 5
by Nick - Posted on 26 January 2023
Consultant excellent as ever. However the waiting room is small for the amount of clinics and also the car park was full
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 26 January 2023
Dear Nick, Thank you for taking the time to complete our Patient review feedback. Due to the nature and age of this building, we are limited to any building expansion being carried out and therefore, during busy periods, it may feel busier than normal. Unfortunately, sometimes we find the car park can get full. As we do not own this land it makes it difficult to monitor the parking, as it is used by local school parents, Ward staff and Outpatients. Hopefully should you need to visit again, you will have a more positive experience with us? Kind Regards Duty Manager
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Review titled Very helpful service /staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
Arrived and was seen very fast, and had everything explained clearly to me by the doctor about Options open to my treatment.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 02 February 2023
Dear Patient, We are so pleased you had a good experience at your recent appointment here at Dorking Healthcare. We always hope that patients come away with clear explanations of the options they have open for their treatment. Thank you for taking the time to send us your feedback. Kind Regards Duty Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
My appointment was o time. I was greted by a friendly, helpful and informative practitioner who explained everything stage by stage as we went along. A positive experience from start to finish.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 30 January 2023
Dear Patient, Thank you for taking the time to complete our Patient feedback regarding your recent visit to Dorking Healthcare. It is always appreciated to receive such positive comments about our Clinicians. Many thanks. Kind Regards, Duty Manager
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Review titled Lovely staff
Rated 5 stars out of 5
by Lisa F - Posted on 26 January 2023
Minor op today staff were lovey from the receptionist that booked me in to the lovely doctor and nurse that saw me The doctor explained everything in detail and was kind considerate and calming what a lovely team you have at dorking dhc well done and a huge thank you
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 30 January 2023
Dear Lisa, Thank you for the nice comments regarding your recent visit for a Minor Operation. We are proud of our teams of Doctors, Nurses and all Administration staff and will be happy to share this feedback with them and let them know of your positive experience with us. Kind Regards Duty Manager
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Review titled Good hospital outpatient’s department
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2023
Extremely satisfied with my experience staff friendly and helpful! Doctor I had my appointment with was on time again east to speak with
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 16 January 2023
Thank you for taking the time to send us some feedback. We're pleased that you had a positive experience with us. We will share your comments with the team here. Thanks, DHC
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Review titled Trivialising
Rated 2 stars out of 5
by Anonymous - Posted on 26 January 2023
After having multiple spine surgeries with 2 surgeons saying different things to me I was not happy with my recent experience with a doctor after a scan results. He seemed to trivialise all the findings which were alot . When you are in severe chronic pain a little bit of compassion an understanding is needed
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 26 January 2023
Dear Patient, Thank you for taking the time to complete the Patient Review feedback. I am sorry to hear that you didn't find the experience with the Consultant, a positive one. You may wish to let us know when your appointment was and with which Consultant, so we can look into more detail for you? If you wish to do this please email: duty.dhc@nhs.net Kind Regards Duty Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
The receptionist was friendly and the waiting room spacious. My appointment was on time and the dermatologist warm, reassuring, professional and informative. Thankyou for an excellent experience.
Visited January 2023
Review titled Dorking Healthcare Limited (DHC)
Replied on 01 February 2023
Good Afternoon, Thank you for taking the time to complete our Patient Feedback about your recent visit to Dorking Healthcare. We are pleased you had such a good positive experience as it is always nice to pass on these comments to our staff. Kind Regards Duty Manager