Dorking Healthcare Limited (DHC)
DHC Outpatients at Dorking Hospital, Off St Paul's Road West, Horsham Road, Dorking, Surrey, RH4 2AAPatient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Michael Cowie - Posted on 16 November 2022
Extremely nice staff and consultant. Appointment on time.Felt very comfortable. Consultant explained my condition fully and in laymans language.
Visited November 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 17 November 2022
Dear Mr Cowie, Thank you for taking the time to send us your Patient feedback on your recent visit to Dorking Healthcare. We are very happy you have had a positive experience with your Consultant appointment as it is always lovely to be able to pass this onto the teams here. Kind Regards Duty Manager
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Review titled Friendly and Efficient
Rated 5 stars out of 5
by Julian - Posted on 28 November 2022
Unfortunately I had to reappoint more than once due to other health issues but the practice was understanding and offered alternative dates. I was seen promptly and the minor procedure was performed quickly and professionally.
Visited November 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 29 November 2022
Dear Julian, Thank you for taking the time to complete the patient survey, but I wonder, as you mention the Practice, whether this review was for your GP practice and not Dorking Healthcare/Dorking Hospital? We are glad you had a good experience anyway. Kind Regards Duty Manager
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Review titled Quick and easy
Rated 4 stars out of 5
by Anonymous - Posted on 21 November 2022
Very quickly seen and a thorough investigation into my problem, treatment given. The doctor explained things well and was arranging further treatment
Visited November 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 21 November 2022
Dear Patient, Thank you for taking the time to tell us of your experience visiting Dorking Healthcare. We are pleased to hear of your positive feedback which is always appreciated by our staff and Consultants. Kind Regards Duty Manager
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Review titled Good experience
Rated 4 stars out of 5
by Patricia Lawless - Posted on 27 October 2022
I was seen at my exact appointment time of 9.10. My hearing is bad, but the person carrying out the procedure in a dark room made the effort to speak in a way that I could understand which was such a big help to me and enabled me to communicate normally.
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 31 October 2022
Good Morning Patricia, Thank you for spending the time to complete the patient feedback. We are so pleased you had a positive communication experience with your Ultrasound appointment here at DHC. We will be sure to pass on your remarks to the Sonographer. Kind Regards Duty Manager
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Review titled Attentive and patient care
Rated 5 stars out of 5
by Marsha Rebecca Kaufmann - Posted on 26 October 2022
This consultation could really have been done over the phone, saving me the trip and time off work. I was seen promptly and felt like my concerns were taken on board.
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 27 October 2022
Dear Marsha, Thank you for taking the time to send us your Patient feedback. We are always interested to hear what patients have to say, and regarding your last visit here, although most patients prefer a Face to Face appointment, it would have been possible for you to request a Virtual/telephone appointment instead. Our Reception team would have been happy to change this for you. Hope this may help with any future appointments. Kind Regards Duty Manager
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Review titled Contact with Consultant
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2022
The experience I had was good. I had no contact with any staff apart from the consultant. He was caring and professional.
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 21 October 2022
Dear Patient, Thank you for taking the time to complete the Patient feedback. It is always lovely to hear positive comments from patients who have had a good experience. Kind Regards Duty Manager
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Review titled Everyone appeared positive and happy
Rated 5 stars out of 5
by john b - Posted on 12 October 2022
A pleasant experience with efficient instant attention complete with a lovely smiles . no waiting , absolutely no complaints… yet parking needs addressing . Thank you
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 14 October 2022
Dear John, Thank you for taking the time to complete our feedback and it was lovely to receive such positive comments which we will be happy to pass onto our staff. It would be interesting to find out from you if the parking issue you mention was at Dorking or our Holmhurst site? Kind Regards Duty Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 October 2022
Very good clean, efficient practice Helpful, friendly, professional staff Can’t fault them ! Parking is difficult though at Holmhurst centre
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 14 October 2022
Dear Patient, Thank you for taking the time to complete our Patient feedback and we will be sure to pass on your comments to our staff. We are aware that parking at Holmhurst can be tricky, and recommend that patients leave additional time to allow finding a parking space. Kind Regards Duty Manager
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Review titled Friendly and efficient facility
Rated 5 stars out of 5
by Jeremy Rawdon-Jones - Posted on 19 October 2022
Well-trained staff. In and out quickly. Consultant very professional, courteous, thorough and helpful.
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 20 October 2022
Dear Mr Rawdon-Jones, Thank you for taking the time to send us your positive feedback on your recent visit to Dorking Hospital. We are glad you had a good experience with us and will be certain to pass on your praise to our Teams who will appreciate hearing this. Kind Regards Duty Manager
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Review titled Referal Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2022
Excellent.The hospital is very clean,staff very polite and helpful and I was seen very quickly by my consultant who was great.Thank you.
Visited October 2022
Review titled Dorking Healthcare Limited (DHC)
Replied on 26 October 2022
Dear Patient, Thank you for taking the time to complete our Patient survey. It is always lovely to receive such positive feedback and we will be sure to pass on your comments to our staff. Kind Regards Duty Manager