Healthharmonie Limited
Unit B, Harborne Court, 67-69 Harborne Road, Edgbaston, Birmingham, West Midlands, B15 3BUPatient ratings and reviews
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Reviews
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Review titled Excellent Basford Phototherapy
Rated 5 stars out of 5
by Yasmin - Posted on 08 March 2023
My skin has never been better after this service. I am able to resume all usual activities that I couldn't before and feel comfortable having my skin on show. The two ladies who supported me at this clinic have been amazing and supportive and I couldn't be more grateful.
Visited March 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled No sign of an appointment
by witherspoon - Posted on 08 May 2023
During a routine sight test, my husband was found to have a BRVO in his right eye, and the optometrist notified the GP that they should send an urgent referral for ophthalmological assessment. The letter he subsequently received told him to wait for two weeks, and then phone HealthHarmonie Triage if he had not been contacted. I called the number the next day, to be told my husband's details were not yet on their database, and I would be phoned in the next 5 days when the referral had been processed. Today, more than 3 weeks after the initial advice for an urgent referral, we have still heard nothing - by letter or phone - of an appointment. On their website, HealthHarmonie state that ophthalmology patients, once referred, are seen within 4-5 weeks, but this time is rapidly approaching with no sign of an appointment. It is a worrying time when we are told the referral is urgent, but cannot find out how serious a problem it is, especially with something as vital as sight.
Visited March 2023
Provided by Care opinion
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience of your care within our Ophthalmology Service. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled At Photo Therapy Basford the experience was fantastic
Rated 5 stars out of 5
by David Horrocks - Posted on 13 March 2023
Great service, very helpful and courtesy staff along with free parking. Prompt, friendly and efficient. would highly recommend.
Visited March 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Photo therapy basford
Rated 5 stars out of 5
by Ryan Adams - Posted on 17 March 2023
The staff are brilliant and very professional, engagement was 100% and every step was explained with good detail to make sure I felt safe whilst having treatment and also how to treat skin once I'd gone home. Parking was easy and good and lots of spaces. Also the flexibility of appointments was good for myself due to work and family time. Overall highly recommended
Visited March 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our Phototherapy service. I will pass your feedback on to our team. HealthHarmonie
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Review titled fantastic service at basford phototherapy
Rated 4 stars out of 5
by Aaron Johnson - Posted on 06 March 2023
staff have always been extremely polite and helpful, always have a smile on there faces and happy to answer any questions. its been a great experience here and flexibility of appointments has made it much easier too attend. not had single problem coming here and its been a pleasure to meet the staff here.
Visited March 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Sadly Lacking
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2023
Appointment at Green Park, Reading for suspect glaucoma. A couple of quick tests and told to return in 6 months. No surrounds done (always at Royal Berks Hospital) and no diagnosis or comparison with previous tests given. A very poor service compared to what I've experienced at the Royal Berkshire Hospital over the years. All the rooms looked very temporary. The receptionist was excellent but the positives stop there. I wonder how much they charge the NHS for their services? And will my GP receive a report as she surely should?
Visited February 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience during your care within our Ophthalmology Service. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled Basford Phototherapy
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2023
I have just completed 18 sessions of light therapy to help with my psoriasis, it’s completely cleared it up which is great. Overall great service and staff.
Visited February 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our Phototherapy service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Health Harmonie bath road Slough
Rated 5 stars out of 5
by Eileen Noctor - Posted on 17 February 2023
Very thorough consultant. I was examined and prescribed scalp lotion followed up by a blood test and a biopsy, the skin specialist took time to explain exactly what would happen next. I felt reassured.
Visited February 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Thank you for taking the time to provide us with your feedback. I am pleased to hear of your positive experience with our service. I will pass your feedback on to our team. HealthHarmonie
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 27 January 2023
Arrived at Limbrick Wood Surgery for dermatology appointment having travelled 45 minutes by car. Asked receptionist to use toilet facilities. Was told they were for staff only and nearest toilet I could use was “down the road” in the public library. I was shown into consulting room by who I assume was consultant’s assistant. No introductions were made. I was asked to sit down by assistant who acted as an interpreter as I had great difficulty in understanding the doctor. I explained my symptoms/condition to doctor. I didn’t receive a thorough examination of my skin as I have with at other consultations. (I have an ongoing skin problem). A biopsy was mentioned which I assume the doctor was going to do there and then. I was not at all happy about this as I had been lead to believe no treatment would be carried out at the appointment, it was to be purely a consultation. She then proceeded to write out a prescription which was for medication I had had before and had a severe reaction to. It was at this point I decided to leave and told doctor I would go back to my GP to let him know my concerns and to be referred elsewhere. In appointment letter and on my reminder which was sent to my phone I was asked to wear a mask. Nobody in the surgery was wearing a mask. Overall this was a very unsatisfactory experience from start to finish.
Visited January 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear of your experience when using our services. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.
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Review titled appointment
Rated 1 star out of 5
by Shra Kader - Posted on 23 January 2023
iwas having appointments with the your health harmonie in yew tree healthy living centre, ws5 4lb. I have been waiting for three hours and then they were coming out to me rudely they were saying that the appointment has been cancelled.
Visited January 2023
Review titled Healthharmonie Limited
Replied on 08 January 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. I am sorry to hear about your experience when visiting for an appointment with us. If you wish to provide us with any further feedback regarding your experience and to receive a detailed response, please contact us via email at hh.governance@nhs.net. HealthHarmonie.