Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Excellent clinic
Rated 5 stars out of 5
by Tracey - Posted on 19 April 2024
Staff were as always very polite and courteous.They also helped my with a bit of an embarrassing situation,to which they expedited my appointment sooner.
Visited April 2024
Review titled Healthshare Ltd
Replied on 19 April 2024
Dear Tracey , many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and found our staff to be very polite and courteous. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1798407 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great friendly staff
Rated 5 stars out of 5
by David - Posted on 10 April 2024
My appointment was for 5.30 . I went in at 5.10 nice and early. The lady who i saw was very friendly
Visited April 2024
Review titled Healthshare Ltd
Replied on 10 April 2024
Dear David many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you found the staff to be friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1793412 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Amazing great physiotherapist
Rated 5 stars out of 5
by Evelyn Blake - Posted on 07 April 2024
This dr was absolutely brilliant, no judgement whatsoever towards me for my previous life style,, being very thorough in all aspects regarding my problem,, extremely professional the dr who I saw was amazing
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear Evelyn, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1791527 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Excellent exceptional Hospital
Rated 5 stars out of 5
by Denise Michaels - Posted on 30 April 2024
Best experience I had in a NHS hospital Excellent staff and nurses to show kindness and kind treatment to vulnerable as me 5 Stars Simply the Best
Visited April 2024
Review titled Healthshare Ltd
Replied on 30 April 2024
Dear Denise, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1804241 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great Service
Rated 5 stars out of 5
by Selina Sterling - Posted on 15 April 2024
I attended an ultrasound appointment in Upminster. It was really quick to get an appointment and the staff were really friendly and helpful. Fantastic service
Visited April 2024
Review titled Healthshare Ltd
Replied on 15 April 2024
Dear Selina, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience using Healthshare’s ultrasound services. Your feedback has been forwarded to the team. Best regards Healthshare Group
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Review titled wonderful experience
Rated 5 stars out of 5
by Stefan Burghelea - Posted on 14 April 2024
the staff was very nice and explained everything I had to do.everything went perfectly, I didn't have to wait, I was picked up at the time I had the appointment
Visited April 2024
Review titled Healthshare Ltd
Replied on 15 April 2024
Dear Stefan, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1795313 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2024
Saw a male doctor for my appointment about my sore knee He was great and very helpful Made references for the hospital and answers all of my questions He was more helpful then two trips to the ER room Top marks for him
Visited April 2024
Review titled Healthshare Ltd
Replied on 29 April 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1802890 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Practice is improving
Rated 4 stars out of 5
by Erik - Posted on 30 April 2024
2 years ago when I used Health share for the first time experiences was great and few more visits after was terrible, specialists had too little knowledge and were not good at communication. Few weeks ago I had great experience again. It gives me hope that this place is improving. Specialist I saw was great, explained and addressed everything and very young. Like it used to be a decade ago - doctors were well educated. I hope strive for quality is back in trend.
Visited April 2024
Review titled Healthshare Ltd
Replied on 01 May 2024
Dear Erik, many thanks for your kind feedback on your patient journey. We are delighted to hear that you have had great experience again at one of our clinic If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1804358 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Terrible reception staff
Rated 2 stars out of 5
by Anonymous - Posted on 05 April 2024
Will never visit there again . I was miss guided. The receptionist did not knew the name of the place and send me else where in heavy rain.
Visited April 2024
Review titled Healthshare Ltd
Replied on 05 April 2024
Dear Patient Thank you for providing us with your feedback. We are sorry to hear that you experienced difficulties on arrival for your appointment and apologise how unsettling this was for you. We would like to use your feedback to minimise this happening in the future. To enable us to correct this can you please let us know which clinic you attended, please email pals@healthshare.org.uk with comment reference number: 1790889 , your name and the name of the clinic you attended. This will help us to improve the service. We thank you for letting us know. Best regards Healthshare Group
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Review titled Free parking!
Rated 5 stars out of 5
by Mr. Mark Vincent Hogden - Posted on 20 April 2024
Lovely staff from reception to the team conducting my ultrasound. The facility also has free parking which is plentiful.
Visited April 2024
Review titled Healthshare Ltd
Replied on 22 April 2024
Dear Hogden many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound services and that you were pleased to find that we had free parking at the clinic you attended. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1798749 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group