Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Neat and easy service
Rated 4 stars out of 5
by Caryn - Posted on 04 April 2024
Good communication prior to the appointment. Team were very professional during the appointment. Follow up the day after. Couldn't ask for anything more.
Visited April 2024
Review titled Healthshare Ltd
Replied on 05 April 2024
Dear Caryn, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1790231 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Fantastic clinic
Rated 5 stars out of 5
by Amanda brown - Posted on 16 April 2024
What a beautiful such friendly and happy staff they explained everything in detail before I had my MRI scan. First class service
Visited April 2024
Review titled Healthshare Ltd
Replied on 16 April 2024
Dear Amanda, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1796070 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Rosa - Posted on 19 April 2024
It is very challenging for me go through an MRI, having anxiety/ claustrophobia and asthma, but the team was wonderful with me and supported me before and during the exam. Very clean clinic and great equipment as well.
Visited April 2024
Review titled Healthshare Ltd
Replied on 19 April 2024
Dear Rosa, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was treated well by our team. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1798384 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by Yvonne Chapman - Posted on 27 April 2024
Was very nervous about my MRI scan, but from the moment I arrived, the staff were supportive and helpful. They made me feel reassured and safe. Very impressed with the treatment I received and the caring nature from those who gave it.
Visited April 2024
Review titled Healthshare Ltd
Replied on 29 April 2024
Dear Yvonne, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1802935 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled First Class
Rated 5 stars out of 5
by Phil C - Posted on 12 April 2024
Excellent experience all round: Quick; efficient; professional; and very friendly. And no parking charge which was a welcome and unexpected bonus.
Visited April 2024
Review titled Healthshare Ltd
Replied on 12 April 2024
Dear Phil, many thanks for your kind feedback. It is good to hear that you have had a Excellent experience of using Healthshare’s services and you found our team to be Quick; efficient; professional; and very friendly. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1794697, and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Fantastic Service
Rated 5 stars out of 5
by Michelle Severs - Posted on 13 April 2024
Right from booking my appointment to the appointment itself I was treated with exceptional professionalism and care.
Visited April 2024
Review titled Healthshare Ltd
Replied on 15 April 2024
Dear Michelle, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1795054 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. We wish you all the best, best regards Healthshare Group
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Review titled Shoulder Scan
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2024
Staff were very polite &helpful good service were very helpful explained what was going to happen & would recommend them to anyone who needs to have this done. It was done in a quick time. Safely. Overall pleased with the service I received.
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s scanning services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1791074 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Handled with dignity and care
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
Healthshare did my ultrasound that was both external and internal on my pelvis for a routine check up. Both staff members were polite, friendly and quick in getting things set up and done. I was given maximum privacy and clear instructions when needed. They always told me when they were about to do any action at all. For a very personal and invasive procedure, they made it as easy as i think it possibly could be.
Visited April 2024
Review titled Healthshare Ltd
Replied on 23 April 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s ultrasound services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1799933 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Perfect practice
Rated 5 stars out of 5
by Desislava - Posted on 12 April 2024
I'm very happy with the service. The doctors were very kind! If I have another health problem, I would like to go there again.
Visited April 2024
Review titled Healthshare Ltd
Replied on 12 April 2024
Dear Desislava, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and you would be happy to use our services again. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1794720 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Professional and friendly
Rated 5 stars out of 5
by Samantha Eastman - Posted on 26 April 2024
Friendly reception desk and comfortable waiting area. Waiting time wasn’t long and when called through to my appointment I was made to feel at ease and comfortable
Visited April 2024
Review titled Healthshare Ltd
Replied on 26 April 2024
Dear Samantha, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1802474 and the name of the clinic you attended. Best regards Healthshare Group