Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled Well Run
Rated 5 stars out of 5
by Colin Richmond - Posted on 07 April 2024
I had no problem with Healthcare they kept me informed all the time before and during my MIR scan As well as I have never had any problems when using a NHS Hospital
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear Colin, many thanks for your kind feedback on your patient journey. We are delighted to hear that you were kept informed throughout your MRI scan. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1791524 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Prompt service
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2024
On my arrival I checked in at the reception desk, staff were polite and helpful. The care I received was very professional, I was treated in a respectful and caring manner. Pleased with the service offered .
Visited April 2024
Review titled Healthshare Ltd
Replied on 05 April 2024
Dear Patient, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and you were please with the care you received. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1790874 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great clean premises
Rated 5 stars out of 5
by Diane - Posted on 11 April 2024
I would go there every time so clean and professional and appointment on time. Loved this compared to dirty falling down Watford hospital.
Visited April 2024
Review titled Healthshare Ltd
Replied on 12 April 2024
Dear Diane, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1794207 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Quick and efficient, polite and painless
Rated 5 stars out of 5
by Gareth W - Posted on 11 April 2024
Admittedly it was a painless procedure anyway. But everything went so quickly I was out before my actual appointment time was scheduled.
Visited April 2024
Review titled Healthshare Ltd
Replied on 11 April 2024
Dear Gareth, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services . If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1794095 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great health centre
Rated 5 stars out of 5
by May - Posted on 07 April 2024
My appointment came through very quickly for my MRI and the staff were helpful and supportive. It was a positive experience.
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear May, many thanks for your kind feedback. It is good to hear that you had a positive experience using Healthshare’s MRI services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1791554 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
A very good experience all round. Appointment sent to my phone as well as further reminders. On arrival at the centre I was greeted very politely and sent to the appropriate waiting area. I was collected by a very friendly nurse and my procedure was carried out by a lovely practitioner who put me at ease and explained everything to me. A very positive experience. Thank you
Visited April 2024
Review titled Healthshare Ltd
Replied on 25 April 2024
Dear patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1801017 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2024
Very professional, good clear explanation of examination and recommendation of treatment. Follow up appointment arranged on same day after visit
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear patient, thank you for taking the time to provide this feedback. We are pleased to hear that you found the service to be very professional. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1791512 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Good experience
Rated 5 stars out of 5
by T Halms - Posted on 17 April 2024
I had my second upper eye lid procedure yesterday ,once again the experience was made as comfortable as possible . Thank you to my consultant who performed the procedure and the theatre team
Visited April 2024
Review titled Healthshare Ltd
Replied on 17 April 2024
Dear T Halms, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1796736 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Positive Experience
Rated 5 stars out of 5
by Roberto Toledo - Posted on 06 April 2024
Was anxious about my ultrasound appointment, but both sonographer and assistant were really calm and reassuring. I was even told not to worry as the results did not indicate a problem. Overall, a positive experience.
Visited April 2024
Review titled Healthshare Ltd
Replied on 08 April 2024
Dear Roberto, thank you for taking the time to provide this feedback. We are pleased to hear that you found the service to be positive at your appointment. We do hope that any future care that you receive meet these standards. We would like to pass on your comments to the team that cared for you. If you would like to do this please email pals@healthshare.org.uk with comment reference number: 1791322 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Great practice
Rated 5 stars out of 5
by R C - Posted on 13 April 2024
Great practice,great service. I am always served with dignity and given room to make decisions. It was an awesome time, I got great reminders for each of my appointments and provided with information and details regarding my appointments which is really helpful.
Visited April 2024
Review titled Healthshare Ltd
Replied on 15 April 2024
Dear R C, many thanks for your kind feedback on your patient journey. We are delighted to hear that the care delivered was with dignity. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1795074 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group