Omnes Healthcare Ltd
Unit 133, Metal Box Factory Business Centre, 30 Great Guildford Street, London, SE1 0HSPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Omnes Healthcare Ltd.
Reviews
-
Review titled Terrible practice. Absence of veracity, and clinical care
Rated 1 star out of 5
by Ms Very Concerned - Posted on 27 August 2022
this company should not have been contracted to deliver services of any kind. it's ent "service"is terrible. it is impossible to contact a clinician. the appointment letter stated cleaerly that this would be a combined consultation. in fact all that occurred was a hearing test - no clinician would see me - (one walked away, while i was trying to explain my condition). the audiologist was left with trying to manage. clinical care was totally absent and misleading service provision (in fact there was none). incorrect e-maiil contacts on letterhead. obviously run on a "shoe string" and i wonder why mid and s essex contracted this company given the existing level of complaints. totally bad and inept. unsuited for complex care and should not practice as it does, in my view. the letter clearly states that, this is a combined assessment, "your audiology assessment will generally be performed first after which you will have your ent consultation, however you may be reviewed by an ent clinician initially". Totally untrue and no consultation at all. as for being asked about my meds, nobody asked or could care less. bad, bad, bad. i still have not had a consultation... how on earth did the icb find this bunch??
Visited August 2022
Review titled Omnes Healthcare Ltd
Replied on 30 August 2022
Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service. If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net Kind Regards The Governance Team Community Outpatients Omnes Healthcare Limited Tessa Jowell GP Surgery First Floor Tessa Jowell Health Centre 72H Dulwich Grove East Dulwich London SE22 8EY